Brewers Decorator Centres - Lowestoft Reviews 

60
TrustScore 4.5 out of 5

4.7

2 Sunhaven Industrial Estate, Whapload Road, NR32 1UE Lowestoft, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brewers are my go to supplier: friendly staff with goods delivered with no packaging by their local van. Great choice of products and decently priced. One concern is they are getting big and if the... See more

Company replied

Rated 5 out of 5 stars

Brewers Lowestoft are a great team, they always have online orders for delivery with us either the very next day for stock items, even the same day sometimes! And in store they are friendly, knowledge... See more

Company replied

Rated 5 out of 5 stars

My go to paint shop. Always receive a good level of service from Brewers and they have a broad range of products available in store and online. Ordering is straightforward and I’ve never had any pr... See more

Company replied

Rated 5 out of 5 stars

Staff always so helpful & go the extra mile…. Lowerstoft branch has a delivery van and they always deliver with a smile! Tom & Mike are a delight to speak too…. Couldn’t ask for a better service.... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Wallpaper Store

About Brewers Decorator Centres - Lowestoft

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info

  • 2 Sunhaven Industrial Estate, Whapload Road, NR32 1UE, Lowestoft, United Kingdom

  • 01502 511893

4.7

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(60)

1,930 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

Ordered a tin of barn paint in the afternoon, it was the best price I could find. It was delivered in the morning the next day. A better service than Amazon. Would definitely use again.

June 3, 2022
Rated 1 out of 5 stars

Disappointed

Customer changed their mind before I’d even picked it up, rang and asked for a refund however was told that it was not possible. So had to pick up a paint that I didn’t need or use. To make it worse found after that when getting different shade that it is £10 cheaper else where and that I could have got 20% off originally as first purchase with Brewers.
Overall unimpressed would not recommend shopping with Brewers for these reasons.

Regards David Webb

October 16, 2021
Brewers Decorator Centres - Lowestoft logo

Reply from Brewers Decorator Centres - Lowestoft

Hi David
I'm sorry to read your 1* review, we would like to resolve this issue for you as soon as possible so I have been in touch via email.
Kind regards
Ellie

Rated 5 out of 5 stars

Excellent service

Excellent service. Product not in stock and I was kept informed of availability and delivery to local store. Collection smooth despite social distancing and very helpful staff.

May 26, 2021
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with - website was easy to navigate, found what I needed very quickly. Products are well presented and easy to understand. The order process is fast and efficiently carried through to payment and finalisation. Post sale communications are good also, I knew exactly what was happening and when. My products arrived quickly and in good order. If you need paint and accosiated accessories - you found the right place - highly recommended. AD - Norwich

March 24, 2021
Rated 5 out of 5 stars

Fantastic store

Fantastic store! All the staff are so friendly and helpful, great range of products and really good value. Also, the click and collect works so well too which is handy if I need supplies quickly

February 21, 2021
Rated 3 out of 5 stars

When ordering paint it didn't say it…

When ordering paint it didn't say it was out of stock, asked for it to be delivered on the Monday it didn't arrive, phoned shop next day they said they were getting it on Thursday and I would either get it Thursday or Friday well it's now Saturday and still no paint. Lack of communication is the problem, if the store had rung me instead of me keep ringing them and told me what was going on then I wouldn't have given 1 star. Changed review to 3 star as problem was sorted. Thank you.

March 7, 2020
Unprompted review
Brewers Decorator Centres - Lowestoft logo

Reply from Brewers Decorator Centres - Lowestoft

Dear Paul
Thanks for taking the time to leave your review, I’m sorry that you’ve been disappointed on this occasion. I understand the branch has been in contact with you regarding this order and explained that the item ordered was a non-stocked product and was out of stock with the manufacturer which has delayed fulfilment to you. The product should be with you this week and the branch will be in contact to confirm.
Kind regards
Nicky

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look