Brewers Decorator Centres - Newcastle upon Tyne Reviews 

60
TrustScore 4.5 out of 5

4.6

3 Boyd Street, Shieldfield, NE2 1AP Newcastle upon Tyne, GB


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Rated 5 out of 5 stars

My order was delivered quickly and in perfect condition. There was a slight delay getting the wallpaper from Farrow and Ball, but Brewers kept me informed of the situation. The price was cheaper tha... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service. I contacted them with a query and they couldn’t have been more helpful. Great range of stock and efficient delivery options too. They’ll definitely be my first choice in fu... See more

Company replied

Rated 5 out of 5 stars

Click and collect order made, quick response to say item was ready for collection. When I visited, staff gave me very helpful advice about using item. Will definitely use again

Company replied

Rated 5 out of 5 stars

Easy web site, excellent range of products with good information and ready to collect straightaway with customer parking. Can't fault.

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Wallpaper Store

About Brewers Decorator Centres - Newcastle upon Tyne

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info

  • 3 Boyd Street, Shieldfield, NE2 1AP, Newcastle upon Tyne, United Kingdom

  • 0191 230 4488

4.6

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.6

All reviews

(60)

2,116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wallpaper bargain

I was after a pretty wallpaper for my dressing room. The sales assistant Jack quickly found the paper I was after and ordered it for me explaining it was on offer.
I received a text when it was available to pick up.
Speedy and efficient service much appreciated.

March 11, 2022
Brewers Decorator Centres - Newcastle upon Tyne logo

Reply from Brewers Decorator Centres - Newcastle upon Tyne

Good Morning
Thank you for taking the time to leave your review! I'm glad to hear you received great service and our staff were able to help, we look forward to welcoming you back into store in the future :)
Kind regards,
Ellie

Rated 5 out of 5 stars

Happy Customer

I have used Brewers Decorator Centre in Newcastle three times now for my paint and have received excellent service each time.

October 15, 2021
Rated 5 out of 5 stars

Efficient service

Used this company for the first time recently to source a coloured satinwood paint . The service was efficient and the paint was a perfect match for the standard Dulux coloured emulsion that I was using. Very happy with the result.

March 23, 2021
Rated 2 out of 5 stars

I'm glad Dulux have re-opened!

I ordered some paint online for collection. The shop was closed and the measures in place for Covid were good but the bloke in front seemed to want to shop the entire range and staff were happy to list everything. I had to wait ages and felt like I'd wasted my time ordering online when I could have come to the door and got the staff to run around for me.

When I got the paint home, one of the tins was the wrong colour. I took it back and, despite the invoice stating the correct order, I was made to look stupid by the member of staff who tried to tell me I was wrong. I am a building surveyor who runs multi million pound projects. I know how to order a couple of tins of paint.

Needless to say, I won't be using them again and have since been to Dulux.

ps
I forgot to mention that the tin I got when they did get the colour right had a hole in it. The "mixer burst the tin" so "I had to be careful with it". I should have made him do it again.

July 7, 2020
Unprompted review
Brewers Decorator Centres - Newcastle upon Tyne logo

Reply from Brewers Decorator Centres - Newcastle upon Tyne

Good afternoon
I'm sorry to read your feedback regarding your recent visit. I've forwarded your review to the local team so that they can take onboard your comments. We strive to offer a high level of customer service and on this occasion it seems that we've let you down which I am sorry for.
I hope we are able to serve you again in the future.
Kind regards
Nicky

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