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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, highlighting its abundance and ease of finding specific items, including rare and discontinued parts. The website is frequently commended for its user-friendliness, intuitive navigation, and effective search functions. Many people appreciate the efficient delivery service, noting quick shipping and well-packaged orders, often arriving in excellent condition. Consumers also find the ordering process straightforward and the prices reasonable, especially for the value received. However, some customers also noted issues with delivery, with a few instances of lost parcels or orders not being received as expected. A small number of people were dissatisfied with the pricing of certain items, finding some sellers to have overpriced products. Additionally, a few reviewers mentioned receiving incomplete or incorrect orders, which led to dissatisfaction with the resolution process.

What people talk about most

Product

Clients share positive opinions on product. Customers consistently praise the platform for its extensive... See more

Website

Users describe positive interactions with the website, frequently highlighting its ease of use and intuitive... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers report having placed... See more

Price

Reviewers highlight positive aspects of price. Many customers found prices to be very reasonable, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recovered a number of lego sets from our loft that we'd originally bought for our kids in the 1980's in ordr to pass them on to our grandkids. Had to check they were complete first of course; unha... See more

Rated 5 out of 5 stars

Website very easy to use, better shipping and payment options and much smoother process than the other place. Lawrence provides super speedy reply/help with any site admin Will be placing all my or... See more

Rated 5 out of 5 stars

Ive been using Brickowl for a year now and I am very impressed. The multiple cart system (while confusing to some) is really handy when looking for an optimum seller to get everything from. Any minor... See more

Rated 5 out of 5 stars

I have been using Brick Owl now for a few months and its fantastic. Feeling creative and need to add a new dimension to your builds, design it and get the parts sent out to you. Found i was missing so... See more


Company details

  1. Online Marketplace

Written by the company

Brick Owl is the largest independent LEGO marketplace to buy and sell LEGO Parts, Minifigures and Sets


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

294 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great place to buy Legos from…

Great place to buy Legos from especially if you're doing custom builds. I highly recommend it. I love shopping at Barron Bricks; they answer any questions quickly, and they are very understanding. I will always buy from them. I recommend anyone to buy from them. They rock....

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

1980's lego parts supply

We recovered a number of lego sets from our loft that we'd originally bought for our kids in the 1980's in ordr to pass them on to our grandkids. Had to check they were complete first of course; unhappily most of the kits had pieces missing. We did some research and decided to use Brickowl to get the parts. Wasnt confident what to expect at the outset as we ordered from 4 seperate suppliers via the Brickowl site in order to get the volume of parts needed. All 4 were excellent, providing the parts at reasonable prices (though a couple of rare parts were relatively expensive) and delivery via 2nd class post was rapid.
Totally recommended!!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Finds at BrickOwl!

BrickOwl did a fantastic job with my order! I received all the LEGO pieces I needed quickly and in perfect condition. I was so pleased that I've already placed another order!

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

My son and I love Brickowl

My son and I love Brickowl. It is a great place to find minifigures, small extrodinary pieces and replacement building instructions. I have had great luck and prices with individual's stores from other countries as well.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Thank You Brick Owl and Store Owners

I have found Brick Owl to be a great source of both new and used Lego parts. I've had dealings with several of their stores and have had nothing but trouble free experiences.
Shout out to store owner Kim who owns Pakelbrickshack, one of the many Brick Owl stores - extremely helpful and courteous.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Why I’m shopping here?……..well…..

I visit this shop not too long ago and must say that the deliveries I had so far were very well packed and came as quick as possibly could. A shop to recommend. As long as they can provide the materials I need (you need it when your building the Grove Crane 7550 from scratch 1:14) I don’t see any reason to buy it or from other store.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

This is the BEST marketplace I've found…

This is the BEST marketplace I've found for Lego parts, instructions, sets.....you name it! What a great find!!! The website is very easy to use. You can search for parts for a particular store or the entire catalog. And you can tell where the store (which country) the store is located.

May 20, 2025
Unprompted review

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