BRICOFLOR.co.uk Reviews 

172
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and secure packaging, noting that their online purchases always arrive promptly and in wonderful condition. Consumers genuinely love the overall high quality of the items, mentioning that the purchased products look stunning and completely match their initial expectations. However, some customers also noted frustrating issues with sizing inconsistencies in tiles and colors differing significantly from the pictures displayed online. A few reviewers were additionally dissatisfied with the quality of certain wallpaper batches and experienced troublesome difficulties regarding product returns and extra fees.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting the great quality and appealing look... See more

Delivery service

Customers consistently note positive experiences with delivery service, mentioning that items arrive quickly... See more

Quality

Users describe positive interactions with quality, expressing satisfaction with brilliant, stunning designs... See more

Order

Customers had mixed experiences with ordering, as many reviewers praised quick delivery and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are the best. We bought a cork floor for our kitchen in the summer and are super pleased with it. We bought a different product this Christmas for our bathroom which didnt live up to our ex... See more

Rated 5 out of 5 stars

I got my sample, then ordered the item I wanted, brilliant service I was really impressed, delivered on time with care, thank you very much, I will definitely order again

Rated 5 out of 5 stars

The wallpaper was just what we were looking for, and it arrived as quickly as specified. My wife and I are extremely pleased with this vinyl paper and I would use this company again should the need a... See more

Rated 5 out of 5 stars

After receiving various cork tile samples from Bricoflor I opted to purchase Granorite Decodalle County Ivory White tiles for a wall in my new extension. I needed something with character and, hopef... See more


Company details

  1. Flooring Store
  2. also in
  3. Wallpaper Store

Written by the company

Online shop for wallpapers and floor coverings


Contact info

3.8

Great

TrustScore 4 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(172)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

I got my sample, then ordered the item I wanted, brilliant service I was really impressed, delivered on time with care, thank you very much, I will definitely order again

February 26, 2026
Rated 5 out of 5 stars

These guys are the best

These guys are the best. We bought a cork floor for our kitchen in the summer and are super pleased with it. We bought a different product this Christmas for our bathroom which didnt live up to our expectations. Whilst waiting for the supplier to reply to our complaint, Bricoflor refunded us THE WHOLE AMOUNT rather than make us wait and stress. Brilliant service. thanks

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery from Germany to UK quick.

Delivery from Germany to UK quick.
Sample sent promptly initially followed by the wallpaper chosen.
The wallpaper is of great quality and looks stunning. Everyone has commented on how nice it looks

January 29, 2026
Rated 5 out of 5 stars

Found the identical wallpaper on this…

Found the identical wallpaper on this website being sold for less than half the cost than in B&Q. Great communication, arrived packaged well and same batches in quick time. Very impressed for first time used

January 29, 2026
Rated 5 out of 5 stars

Recommend

Excellent customer care from Bricoflor, really happy with the quality of my flooring and would order again from this company.

December 24, 2025
Rated 4 out of 5 stars

Check sizing before you lay the cork - just in case

Quick delivery. Nice products. However several of the cork tiles were 1-2mm difference in length to the others (don't know if this was a mixed batch issue) which I didn't spot until I'd applied the glue and laid half of them! I had assumed they would all be the same size. I didn't bother to contact the company to advise of this as I suppose should have thought to check the measurements. They looked the same so I only noticed when they didn't line up perfectly.

November 6, 2025
Rated 5 out of 5 stars

I had the best experience ordering my…

I had the best experience ordering my flooring from Bricoflor! They were so friendly and helpful. I couldn’t recommend enough and can’t wait for the next project to start so I can order more cork flooring ( which looks amazing!).
Thank you so much to all Bricoflor team for your help!

November 3, 2025
Unprompted review
BRICOFLOR.co.uk logo

Reply from BRICOFLOR.co.uk

Dear Customer,

Thank you ever so much for your brilliant review! We’re absolutely thrilled that you had such a positive experience and that your cork flooring looks fab. It really does make our day to hear feedback like this.

We can’t wait to help with your next project — we’ll be ready whenever you are, and hopefully with even more corky goodness to choose from!

Thanks again from all of us at Bricoflor.

Rated 5 out of 5 stars

I'm really impressed with this company

I'm really impressed with this company. the prices are very competitive and the customers service was outstanding. they went above and beyond to sort out a delivery issue I had. keeping me updated every step of the way. I was very happy with the outcome and would definitely recommend them to others thankyou

October 30, 2025
BRICOFLOR.co.uk logo

Reply from BRICOFLOR.co.uk

Dear Customer,

Thank you very much for your kind review. We’re delighted to hear that you were happy with our service and that we could assist with the delivery issue.

It’s wonderful to know that our efforts to keep you updated throughout the process made a positive difference. Your feedback is very much appreciated by the whole team at Bricoflor.

Your BRICOFLOR Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look