Bridgend Motor Group - Ayr Autoplex Reviews 

335
TrustScore 4.5 out of 5

4.6

Heathfield Road, KA89BN Ayr, South Ayrshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Experience was great as a result of the way staff dealt with us from the time we arrived on site, until we left. We were advised initially where all the cars in different price ranges were locate... See more

Rated 5 out of 5 stars

my experience with Bridgend motors was exemplary. Owing to a disability I am no longer able to drive longer distances to view the car but this was no problem for the wonderful JordanKemnedy. He sent m... See more

Rated 5 out of 5 stars

Courteous efficient and helpful staff . Very friendly too and kept his word about timescale for getting car

Rated 5 out of 5 stars

From start to finish Jordan looked after us and helped us with forms etc that we would have struggled to complete (cashing road tax in etc ) He helped in numerous ways which as slightly older buyer... See more


Company details

  1. Used Car Dealer
  2. Auto Body Shop
  3. Car Dealer
  4. Car Repair and Maintenance

About Bridgend Motor Group - Ayr Autoplex

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • Heathfield Road, KA89BN, Ayr, South Ayrshire, United Kingdom

  • 01292 290902

4.6

Excellent

TrustScore 4.5 out of 5

335 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(335)

406 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

New car

Liam was a great sales personnel the little problems I had with the car were resolved quickly.Would definitely recommend bridgend garage.

March 13, 2026
Rated 2 out of 5 stars

Avoid for older cars as they are dishonest

Now I've bought two good wee runners from vehicle trade centre (Bridgend cheaper cars) and not had an issue but this time I bought a VW and done all my usual checks to minimise any issues occurring but after one week I had a number of faults on the dash. They happily took the car in to change an ABS sensor but never bothered to tell me it was ready and caught them just before they all left but hey ho they were nice enough.

A few months later the same fault surfaced but this time given the time frame from buying I took it to my usual garage since they were changing a tyre anyway. ABS sensor I said to them only to be called to tell me it's not the issue. The ABS sensor had been tightly cable tied to remove the faults (showed me) and just given back to me when the issue is the ABS pump which is more expensive to repair. I'm also told the car has significant suspension issues which would have been evident when they were preparing the car for sale and they gave it an MOT!!! At it

I'm really angry yet not surprised given some stories I've heard over the years.

Seen someone post cowboys about them and I agree. If buying a fairly new car you are unlikely to have an issue but older cars that require some work there's a chance like me they'll just funny it up and flip it on

Honestly avoid

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Service was crap they said they would…

Service was crap they said they would fix the fault on the car before I went and picked it up and they did not they told a lot of lies to get their sale hardly any petrol in the tank also it got me to the next petrol station I shoul not have had to go and get petrol to get home as far as I’m concerned bunch of cowboys and will not do business with them again,word of mouth will get around

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

New car , easy pleasy with Bridgend

The before sale with absolutely no pressure to buy , the communication during sale was easy to understand, paperwork was done sitting at home , no running up and down to showroom . Our new car was checked and double checked and immaculate when collecting , Allan our sales rep was excellent, answering all our questions, very happy with service.

January 24, 2026

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