Bring A Trailer Reviews 

151
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Consumers frequently purchased cars that had unexpected mechanical failures, structural wear, and unaddressed issues upon arrival. Buyers expressed strong frustration with high platform fees and a perceived lack of protection against problematic listings. Some reviewers were not happy with the customer support department, noting that staff members were completely impossible to reach by phone and ignored messages. People additionally described tedious listing procedures, prolonged communication delays, and problematic auction rules that left many participants struggling to complete transactions.

What people talk about most

Product

Reviewers highlight negative aspects of product, reporting that purchased vehicles arrived with severe,... See more

Website

Reviewers mention negative feedback about the website, expressing dissatisfaction with account moderation,... See more

Price

Customers consistently note negative experiences with price, expressing widespread dissatisfaction over... See more

Customer service

People report negative experiences with customer service, expressing deep frustration over prolonged delays... See more

Service

Clients share negative opinions on service, noting that getting assistance feels impossible and communication... See more

Reviews shaping this summary

Rated 1 out of 5 stars

No seller support whatsoever. Also, there are the Trolls who disparage your vehicle and place low bids with no intention of winning/buying anything. I would place my experience with BAT in the categor... See more

Rated 1 out of 5 stars

No representation from BaT. Purchased at 1978 F250 that was terribly misrepresented. Rust, no E breaks, bed not attached, some sort of weird coating wiped on paint, I thought BaT was supposed to ve... See more

Rated 1 out of 5 stars

Scam website, you have zero protection. They block all helpful comments from people about condition of the vehicle that may help you to avoid mistakes. They only carried that seller gets top price.

Rated 1 out of 5 stars

No explanation why I could not list with them. Customer service is the worst I have ever seen. Customer follow up is terrible. I have never left a bad review on a company in my life but this definitel... See more


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1.3

Bad

TrustScore 1.5 out of 5

151 reviews

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1.3

All reviews

(151)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Great platform, I can recommend!

Great platform — the BaT community truly helps one another to gain the most honest and transparent view of the cars listed for auction.
I will surely use their website more.

April 29, 2025
Unprompted review
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Reply from Bring A Trailer

Thank you, we sincerely appreciate your business and kind words.

Rated 1 out of 5 stars

Have commented on BAT for a while both…

Have commented on BAT for a while both positive and negative comments as to the cars and their presentation. Always keeping it honest and accurate. Then a 'high end' seller complains that my comments are not helping those with 'high end' cars sell them. Bat then restricts my account and no longer allows me to comment, much less ever accept one of my offerings. Following that, my comment which had the highest number of positive hits on the auction, was declared non constructive, a status that only requires 3 clicks. I highly suspect dealers collude to do this to any post they and their cohorts find annoying, even though accurate. The notion that Bat wants transparency is nonsense. They only want to provide a safe venue for those who provide them the most income. Started out as a great venue and has evolved to just another money machine for the wealthy.

March 24, 2025
Unprompted review
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Reply from Bring A Trailer

We welcome constructive criticism in our comment sections, which are intended for users to exchange information and ask pertinent questions of the seller. However, we do expect comments to be constructive, polite, and refrain from personal attacks or otherwise derogatory and valueless commentary. We continuously monitor comments and take steps to protect the fairness and transparency of our marketplace, regardless of whether that is coming from sellers, bidders, or any other customer. We also reserve the right to restrict the account of anyone who knowingly and purposely violates our terms of use or other site rules.

Rated 1 out of 5 stars

Use carcorralauction.com Excellent customer service with minimal fees.

They declined to list two of my vehicles for no reason. They were both low-mile excellent cars. Disappointing.

June 4, 2024
Unprompted review
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Reply from Bring A Trailer

We're sorry we weren't able to list the vehicles you submitted. There are many factors that go into those decisions, and we are happy to discuss that in more detail at mail@bringatrailer.com. We hope to have the opportunity to work with you in the future.

Rated 1 out of 5 stars

BAT No Reserve

When I talked to them about selling my restored and freshly serviced 1969 Honda 450 Scrambler motor cycle they required me to have No Reserve with the excuse that the auction would determine "true market value." Nonsense, it was about them getting their 5% regardless of what I got. I put it on Craigslist and got my price in 13 days.

September 12, 2024
Unprompted review
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Reply from Bring A Trailer

Congratulations on selling your Honda! Though we wish we could have listed it on BaT, we're glad you were able to find a buyer at the price you wanted.

With the large number of registered bidders on BaT we remain confident that our marketplace is the best place for interesting vehicles to sell, though there are certain categories (such as motorcycles) in which we are more selective and often can only offer a no reserve auction.

Rated 1 out of 5 stars

Eat dog crap BAT

Eat dog crap BAT. They won’t list you unless you do no reserve. Eat some crap

March 1, 2025
Unprompted review
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Reply from Bring A Trailer

We appreciate you submitting your vehicle for consideration with us. Unfortunately, we are unable to list every vehicle submitted to us, and there are some vehicles and item categories that we will only list in a no reserve auction. You are of course welcome to resubmit your vehicle in the future and we are happy to continue the conversation there.

Rated 1 out of 5 stars

Defender Disaster

After purchasing a Land Rover Defender which had many photos not truly representing the vehicle I purchased I found the vehicle to also be problematic! Then when attempting to chime in on the seller’s other vehicles BAT monitors any bad press and only cares about selling vehicles with zero ratings for there bad sellers! When I asked BAT to contact the seller they went silent. I have owned Land Rovers for close to 50 years and understand that they can have issues my issue however is photos that don’t tell the full story! Never again for BAT in my business dealings

December 12, 2024
Unprompted review
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Reply from Bring A Trailer

We're sorry to hear you have had trouble with the truck you won on the site, and that you are dissatisfied with our response to your inquiry. We will be happy to follow up with you again to try and get this resolved.

To be clear, we have a customer service staff available to assist buyers and sellers, though we do not permit buyers to raise unrelated concerns in other auction listings.

Rated 1 out of 5 stars

I bought a black jaguar 1993 xjs…

I bought a black jaguar 1993 xjs convertible with no reserve on 10 febr 2025
I was the highest bidder, i paid but there was no car!
Bat is not at home, they are very fraudulent and dangerous!

February 10, 2025
Unprompted review
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Reply from Bring A Trailer

We share your frustration with the seller of the car you won, who refused to honor the auction result and would not sell the car for the winning bid. We have banned that seller from using the site in the future, and we promptly refunded your BaT fees.

Rated 1 out of 5 stars

I sold with no reserve

I sold with no reserve. What a mistake. They tell you it stirs up bidding interest. All it does is guarantee they get a big commission but at the cost of the seller taking a hit.

November 22, 2024
Unprompted review
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Reply from Bring A Trailer

We are sorry that you were dissatisfied with the result of your auction. With the large number of registered bidders on BaT we remain confident that our marketplace is the best place for interesting vehicles to sell, and our experience and data in no reserve auction formats does indicate that the knowledge that the winning bid is guaranteed to take the vehicle home results in more and higher bids.

Rated 1 out of 5 stars

BaT is a joke

BaT is a joke. They wanted me to list my classic sports car that has been completely restored at no reserve. When I told them I wouldn't do it, they stated they could only go HALF of what I wanted to reserve to be. Who does that? They won't list my car for auction that I am willing to pay them for. Its my problem if I am listing for too much...then it won't sell and they will get my money but to refuse me service because they want me to risk almost 40-60k...they are INSANE

January 15, 2025
Unprompted review
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Reply from Bring A Trailer

Hello Carolyn,

Thank you so much for taking the time to submit your car, though we're sorry that we won't be moving forward with an auction.

BaT is a curated marketplace and are very selective with the cars we accept for auction. Unfortunately that means we are often faced with the difficult decision of turning down good cars from motivated sellers like yourself.

Ultimately, we want you to have a successful auction. Based on the results of other, similar cars we've had on the site, our curation team recommended that a no reserve auction would be the best route for you. We've found that listing without a reserve can motivate and excite bidders since they know that the highest bid is guaranteed to win the car. Our specific "No Reserve" auction page is also among the most-viewed pages on the site.

This is not a judgment of the vehicle itself or of you as a seller, and we wish you the best of luck with the sale and hopefully we'll have the opportunity to work with you soon.

Rated 1 out of 5 stars

Bring A Trailer may not be the platform for you

I am echoing the sentiments that I read here. With all the reviews and very little positive speaks volumes about BaT. BaT didn't want a reserve even though it was significantly below the recent selling prices of the same model. Nonsensical irrational reasons provided. I didn't get the impression that my assigned assistant truly understood classic and collector cars or was interested in being helpful. It was clear from his communications that this was just a job for him. Without the feeling of trust with Bat staff, I feel that I may have dodged a bullet here. I would suggest to anyone considering offering their lovingly looked after vehicle to a new home to go elsewhere. BaT appears to have lost their way.

Added after BaT's reply:
Canned reply which does not address the issue that I presented in my review. They speak of curated autos, but it appears that an owner who has had a limited edition and numbered classic for 23 years, has a complete vehicle history, including provenance from the day it was first sold and requested a reserve that was about 30-40% below latest sold comparables (plural) was inadequate for their curation needs. I stand by my original review that the person that was assigned to me did not appear to be motivated and failed to answer my questions accurately and completely or consider comparables. I truly believe this was just a job for him and that with inadequate assistance from him for my auction, I chose not to proceed and avoided the probability of not getting full value using BaT for my auction. I encourage everyone to carefully consider BaT and run (don't walk) as soon as anything questionable starts coming from them. Bat is losing their way.

January 7, 2025
Unprompted review
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Reply from Bring A Trailer

Hi Mike,
Thank you for your feedback and sorry that we were not able to come to an agreement on the reserve for your car.

We are a curated marketplace and unfortunately cannot list every vehicle that is submitted to us. As we noted, we take a number of factors into consideration when determining reserves, including the location of the vehicle, its specifications, recent and historical market trends, and others.

We certainly appreciate the merits of your car and our decision does not mean it isn't desirable. As much as we hate to pass on any listing, it is sometimes a necessary part of our curation process.

We wish you the best of luck with the sale and hope to have the opportunity to work with you in the future.

Rated 1 out of 5 stars

wasted time, wasted money, frustration

far far far too much nit picking and "oh by the way we need this additional thing" obstacles placed in the seller's way. It's like they don't want your business. A frustrating time wasting money wasting experience.
They need to revamp their business model.

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible company to do…

Absolutely terrible company to do business with! List your vehicle someplace else if you know what's good for you!

November 1, 2024
Unprompted review
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Reply from Bring A Trailer

Hello Frank,
Sorry to hear you did not have a satisfactory experience with us. We would be happy to learn more and discuss in detail if you would like at mail@bringatrailer.com.

Rated 1 out of 5 stars

Never without a reserve

I too, as a seller, have unfortunately only just come across this site. These assistants also urged me to put my car up for auction without a reserve. Allegedly this would encourage bidders to place higher bids . What a lie !!! I put a 69 Fiat 500 Giardiniera up for auction . Absolutely top condition . Value approximately between 20-25000 Eur . I now have to sell the car for 11250 dollars (about 10630 Eur).
Because I was so stupid , listened to the assistant , and did not set a reserve . BAT is all about auctioning quickly and collecting the commission. BAT has cost me about 10000 Eur because of the wrong advice. I can only advise against Bringatrailer, never again.
To Bring a trailer
Please spare me and others with your hypocritical explanations and excuses . slowly nobody believes you anymore .
Another seller asked you if he has to accept the highest bid (50% of the real value) in an auction without reserve.
or he can withdraw from the sale . possibly with a penalty of 20% of the bid .
Are you not willing or able to answer ?

December 1, 2024
Unprompted review
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Reply from Bring A Trailer

We're sorry to hear that the result of your auction was not in line with your expectations. Our experience has shown that no-reserve auctions do drive interest and excitement as bidders know that someone is winning the vehicle when the auction ends. That said, there is of course some risk involved in any auction setting, and we're always happy to discuss that at any point prior to the start of the auction. Once an auction begins, we do not change the terms as doing so would erode confidence in the entire auction format.

Our goal is always to try and set up each seller for success, not a sale at any price. We hope to be able to work with you in the future and regain your confidence.

Rated 1 out of 5 stars

Public auction cars at premium prices

A very disappointing experience. I purchased an suv through Bring a Trailer that was misrepresented as a clean low mileage driver. Upon receiving the vehicle, it was obvious that a ton of rust had been sprayed over with undercoating and the engine cradle was rotted out making the vehicle entirely unsafe to drive. The seller was unwilling to work with me on trying to make this right. I even offered to pay to ship the vehicle back and pay the seller what their cost for the car. The problem here is that while the platform used to be enthusiasts selling to enthusiasts, it is now crowded with corner dealers selling public auction garbage at premium prices. There is not a decent way to research a seller ahead of time. There is no seller feedback to give. I am told by Kellan of post auction support, I can state it in my past auction comments but not on a live auction. If you would like to know the effectiveness of this, it is null. A seller's page shows their comments and not comments of others in their previous auctions. When a dealer is flipping multiple cars a week, the chances of someone going back to my specific auction for research is extremely low. I dont understand how this may help potential buyers from bad sellers. BaT distances themselves from the sale by stating they are merely a medium to join buyers to sellers and will do little to nothing if your experience is poor. Not only that, they have censored me from commenting on this seller's other auctions in which I see very similar rust issues. I was told I have to abide by the commenting rules, which I had read through ahead of time. These shady dealership's are allowed to continue selling trash with no repercussions while BaT collects a fee and wipes their hands of it. Having explained this to the post auction rep, is the seller still allowed to sell? Yes. Am I allowed to comment? No. Would I ever use this platform again? Absolutely not and I will have no qualms explaining to people why. BaT is supposedly refunding my buyer's fee so I will only be out 120% of the vehicle's strike price. I have to register and pay the sales tax so I may donate it.

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

THEY ARE THE WORST

THEY ARE THE WORST!
TO MAXIMIZE THEIR COMMISSION, FIRST THEY "ADVISE" YOU NOT TO AUCTION YOUR VEHICLE WITH A RESERVE.
WHEN I INSISTED ON A RESERVE, THEY LOW BALLED MY RESERVE AND WOULD NOT ALLOW ME TO SET MY OWN RESERVE PRICE.
READ THEIR REVIEWS FIRST BEFORE YOU EVEN CONSIDER USING THIS BOTTOM FEEDER COMPANY.
DON'T WASTE YOUR TIME.
STAY AWAY!!!!

November 22, 2024
Unprompted review
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Reply from Bring A Trailer

Hello Chris, thank you for your feedback and sorry we weren't able to come to an agreement on a reserve for your vehicle.

Ultimately we want your auction to be a success, and we set reserves with an eye on what will give the car a reasonable chance to sell while also giving the seller a safety net. No Reserve auctions do tend to generate more excitement as bidders know that the vehicle will be going to a new owner at the end of the auction.

Just because we could not agree on a reserve does not mean that your car is not valuable or desirable, and reserves are not a direct valuation of the car. We hope this explains our reasoning and hope to be able to work with you in the future.

Rated 2 out of 5 stars

Disappointed with BAT screening of comments

I enjoyed following BAT as I have several classic cars however it would appear if they disagree with a comment - they will put you on probation. With no indication of the duration. No notification ahead of time - just plain censorship for the lack of a better word. After that every comment is screened before printed. That takes time and often defeats the purpose of information that may be relayed to an unsuspecting or uneducated buyer. When contacting BAT regarding the duration of such a probationary period - there is radio silence. The point is - I could see their point on one particular comment - and since I am a highly educated Medical Professional - I got the message. However their total lack of candor on the duration of this so called probation is disappointing. When I see syrupy comments on a car by one particular individual - that are always the same for almost every vehicle - printed - yet “ under review “ for comments that might actually have bearing or relevance on the condition or potential issues a buyer may want to have more information on - I have to be seriously concerned about the neutrality of the process. Date of experience - ongoing for the last 2-3 months!!!!! Doc Holiday

November 21, 2024
Unprompted review
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Reply from Bring A Trailer

Hi Ron, thanks for reaching out and appreciate your feedback. We do have a team that monitors our comment sections in addition to some automated tools to catch obviously inflammatory or vulgar comments. Our team keeps an eye on comments to ensure they adhere to our posted commenting rules, and if a user has repeated violations of those rules it may trigger their comments to always require approval. This is not done because we don't agree with a comment.

We cannot locate your account based on the information you've given us here, but you can certainly reach out to us at mail@bringatrailer.com and we can discuss in more detail.

Rated 1 out of 5 stars

Wish I had researched BaT B4 bidding

Bought a 1990 Porsche 9442s. Every effort was made by seller to hide horrible defects in body and paint as well as mechanical issues. When I called to complain was told by Cust Svc would get back to me. Long and short was that CS said there really nothing BAT COULD DO. I myself should try to work things out with seller. Since seller ghosted me and I never heard back from BaT I am stuck with a car that has many issues. I was asking for a small settlement ($500 on a $15,250 price) but now =BaT has ghosted me as well. Only way I wouuld ever consider bidding on a car again if it was close enough that I could travel to car locatiion for reasonable price.
The very least BaT could do is black list the seller.

October 10, 2024
Unprompted review
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Reply from Bring A Trailer

Hello Ralph, and sorry to hear you had problems with the Porsche you won at auction. Our support staff will reach out to you shortly to resume their conversation with you and assist if possible.

Rated 2 out of 5 stars

Beware: Decent listings however vehicles and…

Decent listings however vehicles and sellers are not vetted so you are at the mercy of each individual sellers level of honesty. With no reviews to make a decision on and with Bring a trailer supporting the seller when they change terms (demand IMMEDIATE pickup because the car didn't sell for enough, while also not allowing to personally pick it up and only have it shipped) or when the car is completely misrepresented (Arrived leaking oil, with a bad head gasket and barely running due to the fuel pump being weak. ALL quite obvious upon delivery. Carsand Bids is a much better buying experience and better customer support but they also need to allow seller ratings.

May 28, 2024
Unprompted review
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Reply from Bring A Trailer

Hi Randy, sorry to hear you've apparently run into trouble with the vehicle you won at auction. BaT does not inspect any vehicles we list, and our listings are written based on the information provided to us by sellers. We do our best to vet and validate that information as well as sellers themselves, though as with the purchase of any vehicle there is always some risk involved.

We would love to hear more about your direct experience and assist if possible. We can be reached at mail@bringatrailer.com.

Rated 1 out of 5 stars

i had a bad experience (seller)

well, after putting a ton of effort into submitting my car for auction, bat declined to accept it. after reading other reviews on bat and their very low scores they were given, i thanked them for not accepting it and saving me from a bad experience.

October 21, 2024
Unprompted review
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Reply from Bring A Trailer

Thank you so much for taking the time to submit your car. Though we cannot trace your submission with the information available here, we're sorry that we won't be moving forward.

To give you some additional perspective, we are a curated marketplace and are very selective with the cars we accept for auction. We are simply inundated with submissions of great vehicles at this time, and unfortunately, our current volume means we are often faced with the difficult decision of turning down good cars from motivated sellers like yourself.

We appreciate the merits of your car and our decision does not mean it isn't desirable. We wish you the best of luck with the sale and hopefully we'll have the opportunity to work with you in the future.

Thank you for understanding.

Rated 1 out of 5 stars

Price Jacking 101

I should first say that, I agree with the owner of BaT... If you don't like the price, don't buy it!...
With that being said, I would guess that probably most listing on this sight are being price-jacked by a shill, and the owner of BaT knows it...
I had a bidder jack up the price of a motorcycle I was interested in by 10%, one bid. But then walked away, not to bid again... When I checked the bidders current status, the were bidding on 7 or 8 vehicles all at they same time... Who does that? A known shill does that... If things don't feel right, I would suggest you walk away, because you ARE being played!... Finally, because answers I have received, I get the feeling many sellers are also in on the scam...

October 8, 2024
Unprompted review
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Reply from Bring A Trailer

We do not permit shill bidding, and if you have suspicions about a user or an auction we are happy to address those concerns if you email us directly at mail@bringatrailer.com.

In the case of the motorcycle you mentioned, some bidders prefer to make their last/best bid amount and walk away, in order to cut to the chase or simply because their schedule makes it so they cannot participate in the end of the auction. We also have many bidders who bid and buy multiple vehicles at a time, so that's not necessarily a red flag.

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