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Hagerty Reviews 4,119

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their knowledge, friendliness, and proactive approach in recommending coverage updates based on market value changes. Many people appreciate the excellent customer service, highlighting the quick responses and helpful suggestions. Consumers often find the pricing fair and offering great value for the coverage received, especially for classic and collector cars. However, some customers also noted issues with communication, particularly regarding roadside assistance and claims. A few people experienced difficulties with tow services and felt that customer service was unhelpful or unresponsive in certain situations, leading to frustration and inconvenience.

What people talk about most

Service

Clients share ambiguous opinions on service. Many customers praise the great service, highlighting quick... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their knowledge, professionalism, and... See more

Value for money

Users describe positive interactions with value for money. Customers consistently find the pricing reasonable... See more

Price

Reviewers mention positive feedback about price, often highlighting reasonable and affordable premiums for... See more

Customer service

Consumers generally report positive experiences with customer service, often highlighting helpful and... See more

Based on these reviews

Rated 5 out of 5 stars

I recieved an email from Hagerty suggesting I up my coverage. They stated that cars like mine had been increasing in value and I should think about keeping up. I looked into it and they were right. I... See more

Company replied

Rated 5 out of 5 stars

I've had Hagerty Classic Car insurance on my 1993 Supra since January 2024, and they have been, by far, the most understanding of the value of the car and most flexible. The customer service is litera... See more

Company replied

Rated 5 out of 5 stars

It is reassuring to deal with car people who share the same passion and enthusiasm for our rides as we do. The Driver's Club magazine, the Weekend Road Trip emails, and regularly updated valuation gu... See more

Company replied

Rated 5 out of 5 stars

Hagerty is proactive in recommending updates to my cars agreed upon value. Their tracking of collector and specialty cars makes it easy and accurate. They communicate in simple plain language thats cl... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Hagerty is a company built by drivers for drivers, protecting 2.7 million vehicles in the United States, Canada and the UK. We make it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love through innovative insurance products, live and digital auctions, engaging media and events, as well as the Hagerty Drivers Club, the world’s largest community of car lovers.

Why Choose Hagerty?

Written by the company

Lower Rates than Daily Driver Insurance, On Average
We understand your classic car is a prized possession that will be driven sparingly and with great caution, so we adjust premiums accordingly.
Guaranteed Value™ Coverage To Protect Your Investment
You tell us the value of your classic and we’ll affirm that it’s a fair, accurate number. Then, we GUARANTEE that value will be paid to you in the event of a covered total loss. (Less any deductible and/or salvage value if retained by you.)
The Freedom To Drive
Cars are made to be driven. Our policy allows you flexible usage – with no fixed mileage limits. You have the freedom of weekend cruising and more.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

On April 7th I was in a 2 car accident…

On April 7th I was in a 2 car accident that was not my fault.I t boned an suv making an illegal left turn at the intersection.I ran right into them so far.Haggerty's has done as promised.The claim is not finished yet it is still in review and the other insurance company for the other person.Already admitted guilt and maxed out there Insurance policy AT15TH1000 so far.So good I'll keep you posted

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Thumbs Up!

Fortunately we have had no issues concerning a claim. When we purchased the insurance the people at Hagerty were very helpful and went out of their way to make things easy for me when I registered the car.
Thank You!

April 18, 2026
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Reply from Hagerty

We appreciate you taking the time to leave us a positive review, Ernie! Your feedback motivates us to continue delivering excellent service.

Rated 5 out of 5 stars

Hagerty is hands down the best…

Hagerty is hands down the best insurance and customer service company I've ever done business with. I insured my first antique motorcycle last spring. The premium was very reasonable and the coverage was based on my valuation of the motorcycle. All went well then a lady pulled out in front of me in September 2025 and a low-speed collision occurred. I didn't want to deal with her insurance company, so I filed a claim with Hagerty. I provided pictures of the damage and received an accurate and fair payout within days. A few months later I received my $500 deductible back too. Everyone at Hagerty was great, no hassles, just great coverage, awesome customer service, and no surprises. Hagerty is the best! I ride my 1948 H-D Panhead FL with peace of mind knowing I've got the best insurance coverage available thanks to Hagerty!

September 6, 2025
Unprompted review
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Reply from Hagerty

Thank you so much for leaving such a kind review Randy! We’re thrilled to hear that you had a great experience with us, we look forward to seeing you again down the road!

Rated 5 out of 5 stars

Good company.…

Haggerty was spot on good to me whenever I had a need to contact them.
My windshield cracked up and they replaced it like no questions asked. I have put a small fortune into restoring my jeep and just upped my insurance a bit.
I have very much recommend Haggerty to others and plan on staying with them as long as I have my jeep.

July 18, 2025
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Reply from Hagerty

We truly appreciate you taking the time to leave us a positive review! Your feedback motivates us to continue delivering excellent service.

Rated 5 out of 5 stars

Very responsive

Very responsive, reasonable pricing for coverage compared to the "Big Box" companies....

March 30, 2026
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Reply from Hagerty

Thank you, John!

Rated 5 out of 5 stars

The Best!!

Good communication. Best rates!

April 16, 2026
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Reply from Hagerty

Thanks for the love, Dennis! We're so glad you’re enjoying the ride with us.

Rated 5 out of 5 stars

Outstanding

Price, price, price, plus outstanding customer service. I have never had a claim with Hagerty; however, I believe that would work out just fine based on my experience with them over the years.

March 14, 2026
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Reply from Hagerty

Thank you so much for your kind words, Thomas! We’re thrilled to hear that you had a great experience with us.

Rated 5 out of 5 stars

Alerting me to increase the insured…

Alerting me to increase the insured value due to price increases of vehicle

April 16, 2026
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Reply from Hagerty

We’re so glad you had a smooth ride with us, Alson and look forward to seeing you down the road!

Rated 5 out of 5 stars

Great company

Great company, easy to.work with.

March 1, 2026
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Reply from Hagerty

We’re so glad you had a smooth ride with us Kevin, and look forward to seeing you down the road!

Rated 5 out of 5 stars

I feel my insurance rate is appropriate…

I feel my insurance rate is appropriate for a car that is in restoration mode and garaged.
I will be fully insuring my vehicle with Hagarty once road worthy.

April 16, 2026
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Reply from Hagerty

Thank you so much for your kind words, Kerry! We’re thrilled to hear that you had a great experience with us.

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