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Hagerty Reviews 4,119

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their knowledge, friendliness, and proactive approach in recommending coverage updates based on market value changes. Many people appreciate the excellent customer service, highlighting the quick responses and helpful suggestions. Consumers often find the pricing fair and offering great value for the coverage received, especially for classic and collector cars. However, some customers also noted issues with communication, particularly regarding roadside assistance and claims. A few people experienced difficulties with tow services and felt that customer service was unhelpful or unresponsive in certain situations, leading to frustration and inconvenience.

What people talk about most

Service

Clients share ambiguous opinions on service. Many customers praise the great service, highlighting quick... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their knowledge, professionalism, and... See more

Value for money

Users describe positive interactions with value for money. Customers consistently find the pricing reasonable... See more

Price

Reviewers mention positive feedback about price, often highlighting reasonable and affordable premiums for... See more

Customer service

Consumers generally report positive experiences with customer service, often highlighting helpful and... See more

Based on these reviews

Rated 5 out of 5 stars

I recieved an email from Hagerty suggesting I up my coverage. They stated that cars like mine had been increasing in value and I should think about keeping up. I looked into it and they were right. I... See more

Company replied

Rated 5 out of 5 stars

I've had Hagerty Classic Car insurance on my 1993 Supra since January 2024, and they have been, by far, the most understanding of the value of the car and most flexible. The customer service is litera... See more

Company replied

Rated 5 out of 5 stars

It is reassuring to deal with car people who share the same passion and enthusiasm for our rides as we do. The Driver's Club magazine, the Weekend Road Trip emails, and regularly updated valuation gu... See more

Company replied

Rated 5 out of 5 stars

Hagerty is proactive in recommending updates to my cars agreed upon value. Their tracking of collector and specialty cars makes it easy and accurate. They communicate in simple plain language thats cl... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Hagerty is a company built by drivers for drivers, protecting 2.7 million vehicles in the United States, Canada and the UK. We make it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love through innovative insurance products, live and digital auctions, engaging media and events, as well as the Hagerty Drivers Club, the world’s largest community of car lovers.

Why Choose Hagerty?

Written by the company

Lower Rates than Daily Driver Insurance, On Average
We understand your classic car is a prized possession that will be driven sparingly and with great caution, so we adjust premiums accordingly.
Guaranteed Value™ Coverage To Protect Your Investment
You tell us the value of your classic and we’ll affirm that it’s a fair, accurate number. Then, we GUARANTEE that value will be paid to you in the event of a covered total loss. (Less any deductible and/or salvage value if retained by you.)
The Freedom To Drive
Cars are made to be driven. Our policy allows you flexible usage – with no fixed mileage limits. You have the freedom of weekend cruising and more.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Great insurance at a affordable…

Great insurance at a affordable premium. Quick to settle claims.

November 7, 2025
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Reply from Hagerty

We truly appreciate you taking the time to leave us a positive review! Your feedback motivates us to continue delivering excellent service.

Rated 5 out of 5 stars

Hagerty makes insurance affordable…

Hagerty makes insurance affordable unlike most other insurance companies. You buy it online which is very convenient and makes it easy.

March 20, 2026
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Reply from Hagerty

We’re so glad you had a smooth ride with us Nathan, and look forward to seeing you down the road!

Rated 5 out of 5 stars

Upped my coverage

I recieved an email from Hagerty suggesting I up my coverage. They stated that cars like mine had been increasing in value and I should think about keeping up. I looked into it and they were right. I called and they increased my coverage by three thousand for nineteen dollars more per year. Thanks for looking out for me Haggerty!

April 9, 2026
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Reply from Hagerty

Thanks for the love George! We're so glad you’re enjoying the ride with us.

Rated 5 out of 5 stars

I enjoy being a Haggerty client

I enjoy being a Haggerty client. It's easy to speak to someone if you have a question, and you get great value for your money.

March 25, 2026
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Reply from Hagerty

Thank you for the kind words, Shelby!

Rated 5 out of 5 stars

Agent was extremely helpful and no…

Agent was extremely helpful and no hesitation on answering questions. great service.

April 6, 2026
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Reply from Hagerty

Thanks for the kind words, Joseph! We look forward to seeing you down the road!

Rated 5 out of 5 stars

Hagerty makes insuring my collector…

Hagerty makes insuring my collector vehicles painless with their proactive approach and reasonable policies for vehicles that are rarely, or never, driven.

March 18, 2026
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Reply from Hagerty

Your support means the world to us Lionel—thanks for taking the time to share your experience!

Rated 5 out of 5 stars

Great price for collector car insurance

Thankfully I haven't had to utilize my insurance with Hagerty. I feel that the cost is exceptionally good for the coverage I'm getting. Hagerty has a good reputation in the classic car community and that is why I have trusted them for my insurance.

January 5, 2026
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Reply from Hagerty

We truly appreciate you taking the time to leave us a positive review Matthew! Your feedback motivates us to continue delivering excellent service.

Rated 5 out of 5 stars

I have no hassles they tell me when my…

I have no hassles they tell me when my classic cars value go up and the price is right

April 15, 2026
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Reply from Hagerty

Thank you so much for your kind words Anthony! We’re thrilled to hear that you had a great experience with us.

Rated 5 out of 5 stars

They are car people and have the…

They are car people and have the customers well
Being and protection always job one!!

April 15, 2026
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Reply from Hagerty

We truly appreciate you taking the time to leave us a positive review Mark! Your feedback motivates us to continue delivering excellent service.

Rated 5 out of 5 stars

Hagerty has been so easy to work with

Hagerty has been so easy to work with, whether it was a claim or concierge service to help get proper replacement parts,or adding another vehicle or updating vehicle values, the service I've received has been exceptional. Factor in the incredibly competitive rates and they are simply THE BEST.

April 15, 2026
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Reply from Hagerty

We’re so glad you had a smooth ride with us and look forward to seeing you down the road Guy!

Rated 5 out of 5 stars

My premium is less than half!

My premium is less than half of what I used to pay Allstate. I like the articles that are automobile related.

April 15, 2026
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Reply from Hagerty

Thanks for the love! We're so glad you’re enjoying the ride with us.

Rated 1 out of 5 stars

I called in and tried adding a vehicle…

I called in and tried adding a vehicle to my current account, and the representative said I couldn't do that. Had to have a separate account. Makes no sense to me.

April 15, 2025
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Reply from Hagerty

We’re sorry to hear this, but are glad you reached out. We are going to contact you directly so we can best address your situation. Thank you!

Rated 5 out of 5 stars

Everything

Everything

April 15, 2026
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Reply from Hagerty

Thank you for the kind review Stephen! We look forward to seeing you down the road!

Rated 5 out of 5 stars

Great service

Great service

April 10, 2026
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Reply from Hagerty

Thanks for the love! We're so glad you’re enjoying the ride with us.

Rated 5 out of 5 stars

I always have a pleasant interaction…

I always have a pleasant interaction with Hagerty staff. They are knowledgeable and extremely cordial , sharing quick personal stories , which makes me feel like a valuable customer

March 26, 2026
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Reply from Hagerty

We truly appreciate you taking the time to leave us a positive review Randy! Your feedback motivates us to continue delivering excellent service.

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