Banner for Hagerty

Hagerty Reviews 4,119

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their knowledge, friendliness, and proactive approach in recommending coverage updates based on market value changes. Many people appreciate the excellent customer service, highlighting the quick responses and helpful suggestions. Consumers often find the pricing fair and offering great value for the coverage received, especially for classic and collector cars. However, some customers also noted issues with communication, particularly regarding roadside assistance and claims. A few people experienced difficulties with tow services and felt that customer service was unhelpful or unresponsive in certain situations, leading to frustration and inconvenience.

What people talk about most

Service

Clients share ambiguous opinions on service. Many customers praise the great service, highlighting quick... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their knowledge, professionalism, and... See more

Value for money

Users describe positive interactions with value for money. Customers consistently find the pricing reasonable... See more

Price

Reviewers mention positive feedback about price, often highlighting reasonable and affordable premiums for... See more

Customer service

Consumers generally report positive experiences with customer service, often highlighting helpful and... See more

Based on these reviews

Rated 5 out of 5 stars

I recieved an email from Hagerty suggesting I up my coverage. They stated that cars like mine had been increasing in value and I should think about keeping up. I looked into it and they were right. I... See more

Company replied

Rated 5 out of 5 stars

I've had Hagerty Classic Car insurance on my 1993 Supra since January 2024, and they have been, by far, the most understanding of the value of the car and most flexible. The customer service is litera... See more

Company replied

Rated 5 out of 5 stars

It is reassuring to deal with car people who share the same passion and enthusiasm for our rides as we do. The Driver's Club magazine, the Weekend Road Trip emails, and regularly updated valuation gu... See more

Company replied

Rated 5 out of 5 stars

Hagerty is proactive in recommending updates to my cars agreed upon value. Their tracking of collector and specialty cars makes it easy and accurate. They communicate in simple plain language thats cl... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Hagerty is a company built by drivers for drivers, protecting 2.7 million vehicles in the United States, Canada and the UK. We make it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love through innovative insurance products, live and digital auctions, engaging media and events, as well as the Hagerty Drivers Club, the world’s largest community of car lovers.

Why Choose Hagerty?

Written by the company

Lower Rates than Daily Driver Insurance, On Average
We understand your classic car is a prized possession that will be driven sparingly and with great caution, so we adjust premiums accordingly.
Guaranteed Value™ Coverage To Protect Your Investment
You tell us the value of your classic and we’ll affirm that it’s a fair, accurate number. Then, we GUARANTEE that value will be paid to you in the event of a covered total loss. (Less any deductible and/or salvage value if retained by you.)
The Freedom To Drive
Cars are made to be driven. Our policy allows you flexible usage – with no fixed mileage limits. You have the freedom of weekend cruising and more.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Importance of Working with Enthusiasts

It is reassuring to deal with car people who share the same passion and enthusiasm for our rides as we do. The Driver's Club magazine, the Weekend Road Trip emails, and regularly updated valuation guides are also nice features. Market trends and up-to-date insurance coverage are important in the collector/specialty car world.

April 15, 2026
Hagerty logo

Reply from Hagerty

We truly appreciate you taking the time to leave us a positive review Randy! Your feedback motivates us to continue delivering excellent service.

Rated 5 out of 5 stars

Usual courtesy

Usual courtesy, efficiency, and helpfulness.

April 14, 2026
Hagerty logo

Reply from Hagerty

Thanks for the kind words Melvin!

Rated 5 out of 5 stars

Great service

Great service, competitive prices. Close watch on car values.

March 30, 2026
Hagerty logo

Reply from Hagerty

Thanks for the love! We're so glad you’re enjoying the ride with us.

Rated 5 out of 5 stars

Two for One

When I decided to add a 1972 Chevelle as a atable-mate to my 2005 Comvertible Corvette.... My "major" insurance wanted to double my annual premium. With Haggerty, insured BOTH cars for the same as I was paying for just my Vette

April 15, 2026
Hagerty logo

Reply from Hagerty

We’re so glad you had a smooth ride with us and look forward to seeing you down the road!

Rated 5 out of 5 stars

I was prompted to up my coverage on two…

I was prompted to up my coverage on two of my classic cars which I thought was fantastic that Hagerty looks out for its customers like that. Not many companies are that attentive. Hagerty's customer service keeps track of value on customers cars and recommends to either increase or decrease coverage depending on the market.

April 1, 2026
Hagerty logo

Reply from Hagerty

We truly appreciate you taking the time to leave us a positive review Dennis! Your feedback motivates us to continue delivering excellent service.

Rated 5 out of 5 stars

Just had some quick questions

Just had some quick questions for insuring another vehicle. Agent Russ Beyer was super responsive and had all the information I needed. Everyone at Hagerty has always been knowledgeable and friendly. Never a hard sell but always helpful suggestions that reflect a Customer First business.

April 14, 2026
Hagerty logo

Reply from Hagerty

Your support means the world to us Jeff—thanks for taking the time to share your experience!

Rated 5 out of 5 stars

Long time client.

this is my second car that I have had with Hagerty. The people at Hagerty are knowledgeable, Professional, and great to talk with.

April 6, 2026
Hagerty logo

Reply from Hagerty

Thank you for the kind words, Mark!

Rated 5 out of 5 stars

Hagerty is a great company

Hagerty is a great company! I've had to use roadside assistance twice and they've always come through with great service. I would recommend them to anyone.

April 17, 2025
Hagerty logo

Reply from Hagerty

We’re so glad you've had a smooth ride with us and look forward to seeing you down the road, Michael!

Rated 5 out of 5 stars

Hagerty Classic Car insurance

I've had Hagerty Classic Car insurance on my 1993 Supra since January 2024, and they have been, by far, the most understanding of the value of the car and most flexible. The customer service is literally the best I've had for car insurance. I also use Hagerty Track Day insurance for my 2023 Supra, and though it's a little pricey you can't beat the feeling of confidence you get on track knowing that you're covered in the corners.

April 15, 2026
Hagerty logo

Reply from Hagerty

We truly appreciate you taking the time to leave us a positive review! Your feedback motivates us to continue delivering excellent service.

Rated 5 out of 5 stars

Happy customer

I can look at and make changes to my policy very easily. If I really need to talk to somebody, reaching a real life person, isn’t that hard. They help set up auto pay, which was very easy and convenient. So far they haven’t done anything for me not to be happy.

April 15, 2026
Hagerty logo

Reply from Hagerty

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us.

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Fast service, Fairley priced, always keeps us updated on values and coverages. Customer service is great always answers questions or gets wright back to us with answers.

April 4, 2026
Hagerty logo

Reply from Hagerty

We truly appreciate you taking the time to leave us a positive review, Edward! Your feedback motivates us to continue delivering excellent service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look