The prices look fantastic. So it seems like a no brainier to order, only to find that it’s all a massive scam. Nothing ever delivered, generic confirmation of perchase and them they decided to g... See more
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See what reviewers are saying
Complete scam. They set up a google pay account with my credit card details after ordering from their fake facebook advert and they tried to spend £80 in sainsburys today. Fraud department given the... See more
I placed an order on 2nd December got all the relevant emails saying order received.I didn't receive my order and tried several times to contact them but with no reply. I then received a message fr... See more
I ordered from this company, gave card details. No delivery ever arrived but a GooglePay account was set up the same day from a Samsung (I have an iPhone) and money started to go out of my account. Fr... See more
Company details
Information provided by various external sources
We are a new startup sending popular British snacks (not necessarily made in Britain!) across the world
Contact info
26 The Lancers, Ct203fs, Folkestone, United Kingdom
- 07525436888
- Vicky@british-snacks.com
- www.british-snacks.com
1.3
Bad
161 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick shipping and great service
Excellent. A good range of choices and very quick shipping. My mum was really happy!
April 12, 2021
Reply from British Snacks
Fantastic! Thanks for leaving us a review we really appreciate it
Quick delivery
Quick delivery! Only downfall of living in California is my chocolate melts so had to put those in the fridge but still tastes just as good!
April 10, 2021
Reply from British Snacks
We've looked at ice packs to put in our boxes but they do make shipping a lot more expensive so we have decided against it for the time being. Still I'm glad you managed to enjoy your slightly misshapen chocolate! Thanks so much for leaving us a review :)
Appreciate the fast international…
Appreciate the fast international shipping and great product prices and condition when we get them!
April 7, 2021
Reply from British Snacks
Thanks ever so for leaving a review for us :)
Awesome service!
Awesome service!! Items received in perfect condition, nothing squished or crushed. Delivery was fast. Any questions/queries were answered promptly. This is the second time I’ve used them and will definitely use them again. Thank you British Snacks you are awesome 😊
April 6, 2021
Reply from British Snacks
Thanks Louise, we really do love it when people come back to us. Thanks so much for leaving a review :)
You keep putting my 9 yr old niece as…
You keep putting my 9 yr old niece as the customer not me.
You are address her in emails to me.
April 1, 2021
Reply from British Snacks
Thanks for taking the time to leave us a review, it's much appreciated
Love the packaging and presentation
Love the packaging and presentation. A slice of home in a box!
March 28, 2021
Reply from British Snacks
Thank you so much for your lovely review :)
Items shipped really fast and arrived…
Items shipped really fast and arrived in great shape. The prices are great and I get to have my favorite British snacks anytime I want too.
March 27, 2021
Reply from British Snacks
Thank you so much for your lovely review, it really is appreciated. Until next time stay safe!
So Yummy!
The products are great! Packaging perfect, and delivery very fast. I'm super pleased with this company. I have to stop myself from ordering! Yummy.
March 19, 2021
Reply from British Snacks
No don't stop yourself - give in!
Kidding aside, thanks so much for your lovely review we really appreciate it
2 thirds of the stuff i ordered were a…
2 thirds of the stuff i ordered were a super stale. Great delivery but not sure about ordering again due to stale/close to expiry dates.
March 19, 2021
Reply from British Snacks
We are very concerned to read this review as we have not had any contact from yourself about any issues with the products we sent you. We check the dates on the products carefully and we would not knowingly send out of date products to our customers.
We would like to sort this out with you so we have emailed you directly to discuss the matter.
I loved my box and it came so quickly
I loved my box and it came so quickly! Thank you so much. I visited London in 2010 and then again in 2014 and have been craving these snacks since then. This website was a miracle come true! Only thing is that shopping is very expensive but I understand why. Thanks again so much!
March 16, 2021
Reply from British Snacks
Thank you so much for taking the time to leave us a review. Shipping is something we are constantly working on - as we only offer DHL shipping to the USA right now as their service is great but we know it can be costly so we try to keep the cost of the products as low as possible to try and mitigate it a bit! We appreciate all feedback though, so thanks again for your lovely review!
Amazing Experience
When my parcel was stolen by porch pirates, the AMAZING customer service team helped replace my items. I can’t wait for my treats to arrive!
March 13, 2021
Reply from British Snacks
It was our pleasure Darian, we couldn't see you go without! Hope to see you again in the future! Thanks for leaving us a review!
Reply from British Snacks
Thank you so much for leaving us a review!
We got our products quickly and…
We got our products quickly and everything was very fresh.
March 10, 2021
Great pricing and very quick shipment
Great pricing and very quick shipment. Thanks to the packaging everything arrived in perfect condition. I have ordered british foods from Amazon that shipped within the US and recieved a box of crumbs
March 10, 2021
I am so glad I discovered British…
I am so glad I discovered British Snacks!! I am very pleased with the quality and merchandise and the price!
Sincerely,
LESLEY FAY HANSON
March 8, 2021
Easy to order and received quickly
Easy to order and received quickly. I would highly recommend.
February 27, 2021
Reply from British Snacks
Thank you for your great review we're so happy you were pleased!
Substitute of Tesco's fig rolls for…
Substitute of Tesco's fig rolls for Lyons, otherwise good.
February 22, 2021
Love Cadbury chocolates
So good to eat some of my most favorite chocolate and treats. Since I haven’t been able to go home, it was so good to be able to order thru the internet.
February 19, 2021
Reply from British Snacks
Thank you for your lovely review, we can't wait to assist you again!
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