The prices look fantastic. So it seems like a no brainier to order, only to find that it’s all a massive scam. Nothing ever delivered, generic confirmation of perchase and them they decided to g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Complete scam. They set up a google pay account with my credit card details after ordering from their fake facebook advert and they tried to spend £80 in sainsburys today. Fraud department given the... See more
I placed an order on 2nd December got all the relevant emails saying order received.I didn't receive my order and tried several times to contact them but with no reply. I then received a message fr... See more
I ordered from this company, gave card details. No delivery ever arrived but a GooglePay account was set up the same day from a Samsung (I have an iPhone) and money started to go out of my account. Fr... See more
Company details
Information provided by various external sources
We are a new startup sending popular British snacks (not necessarily made in Britain!) across the world
Contact info
26 The Lancers, Ct203fs, Folkestone, United Kingdom
- 07525436888
- Vicky@british-snacks.com
- www.british-snacks.com
1.3
Bad
161 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery and yummy snacks!
February 17, 2021
Reply from British Snacks
Thank you so much for your lovely review!
Excellent service
Excellent service, customer service above and beyond, thank you for everything you do.
February 17, 2021
Reply from British Snacks
Thank you so much for your lovely review we hope to be able to help you again soon
Happy!
Slightly cheaper than sites i've used before to send snacks to friends, and a whole lot quicker shipping wise!
February 17, 2021
Reply from British Snacks
Thank you for your 5 star review!
I ordered on January 10th and I'm still…
I ordered on January 10th and I'm still not receiving any tracking or confirmation of my order they have said they're having delays but should have had a confirmation by now
January 24, 2021
Reply from British Snacks
We will admit we were having issues with our shipping provider (which are now fully resolved), however we did send several emails to our customers at the time to update them about the delay. We emailed this customer a couple of times in response to emails he sent us, but we didn't receive any response, so can only assume our emails went into a spam folder or similar. We aim to provide a high level of service at all times, and did everything we could to stay in contact with our customers. We're sorry the customer was dissatisfied, however this was a highly unusual situation and we don't foresee it happening again in the future.
Everything turned up in one piece…
Everything turned up in one piece unlike another site I ordered from. Everything was well wrapped and delivery was quick.
January 17, 2021
Reply from British Snacks
Thank you for your lovely review - it was our pleasure!
Superb selection and speedy delivery
Superb selection and speedy delivery. Well enjoyed. Highly recommended. Greetings from Denmark.
January 11, 2021
Reply from British Snacks
Thank you for your lovely review!
Reply from British Snacks
We're glad you were happy with everything!
My order arrived within a 2 weeks of…
My order arrived within a 2 weeks of ordering, which under the current circumstances is amazing!! All the goodies where in great condition, will definitely order again!!
December 14, 2020
Reply from British Snacks
Thank you for your great review, hopefully next time we can get your goodies out even more quickly!
Thank you British Snacks for such a…
Thank you British Snacks for such a superb parcel of goodies. My package arrived very quickly, excellently packaged! I shall be ordering again very soon!
December 14, 2020
Unprompted review
Reply from British Snacks
Thank you for your review, we always appreciate hearing it!
Thank you for getting my parcel of…good job , well
Thank you for getting my parcel of goodies to me in timely fashion, I can’t wait to taste and share with my family, I most certainly will order from you again.
December 14, 2020
My now forever go-to shop.
I’ve used other British food companies (that are USA based) in the past and am now a forever customer of British Snacks. delivery is speedy and the freshness of the food is great. It’s just like going to the shops at home (uk) I love it ! Other companies I’ve used to order British food seem to not be as fresh as British Snacks. Prices are good and variety is good. I’m so glad I found this company for my uk food cravings.
December 12, 2020
They have a great selection of snacks…
They have a great selection of snacks with great prices and fast shipping, even to the U.S. I found them via a Reddit post as I was looking for a specific kind of British chip you can't find here in the U.S. I had such a great experience, I had them send a package to my cousin. Can't wait to try out some other snacks!
December 11, 2020
Order came two days earlier than date…
Order came two days earlier than date given. Everything I ordered safely delivered to us in Kefalonia. Only one little niggle though, Date on mince pies is very short, before Christmas even.
December 11, 2020
Love my Brit food and very affordable 💜
December 10, 2020
Excellent store
Excellent store. Fast to get here and well packed. Good prices and selection.
December 8, 2020
A nice treat!
I so excited when my friend shared the link to order from British Snacks. We do not have many of these available in the states and those that are jacked up in price. It was nice to shop for all my favorites and a regular retail price. Even with the high shipping cost from overseas, it was still reasonable. Box came beautifully wrapped for the holidays.
December 7, 2020
First time to order
Loved how my order was packed, and shipped in a timely manner. Everything was great.
December 6, 2020
Delighted with our delivery
Delighted with our delivery!
We ordered selection boxes for the kids.Very reasonable prices and well packaged for delivery!
Will definitely shop here again!
December 6, 2020
Excellent
Excellent, everything arrived in good shape delivery was fast. Shipping a little high but it's the only way to get what I want so you pay whatever it costs.
December 5, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.