Shipping is very fast and everything being properly taken care from custom to delivery. It also offers varieties of goods which is great to make one stop shopping. Prices are reasonable, the only down... See more
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Review summary
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Reviews shaping this summary
Overall very pleased, however, due to heat spell chocolate items ordered were all melted. In addition delivery date originally quoted was not included nail next day by DHL.
I was amazed how quickly everything was delivered. The order made my husband very happy, who is British and has not been back in over 10 years. I thought this would bring a smile to his face and... See more
I recently ordered for the first time since BCS has changed hands. I ordered a product, and received something that was not advertised. I contacted customer service, and was told the brand had a... See more
Company replied
Company details
Written by the company
British Corner Shop is the British Brand Export Company – helping connect people worldwide with their favourite products from the UK. Stocking thousands of British food & drink items, we deliver worldwide using through our established international courier and freight networks. We don’t just lead the way on quality, we are also No.1 for trust and innovation. We deliver on integrity, expertise and ambition, quintessentially British values that resonate worldwide.
British Corner Shop Details
Written by the company
- Excellent Customer Service
- You can always contact us by phone or email, during office hours. Customer service is at the heart of what we do, and 7 out of 10 customers come back and order from us again.
- Fully Tracked Delivery
- We have embedded customer support with our courier, and you can track the progress of your order through your account page on the British Corner Shop website.
Guaranteed Delivery
Our packages are all fully insured.
All of our deliveries are fully insured, and we guarantee that any breakages will be refunded. We require photographic evidence of all breakages for a refund to be given.
As a Sunday Times Fast Track 100 Export company, and winner of the Queen's Award for Enterprise in International Trade, you can trust British Corner Shop to deliver.
Contact info
195 Darras Road, Darras Hall, NE20 9AF, Newcastle, United Kingdom
- customersuccess@britishcornershop.co.uk
- www.britishcornershop.co.uk
4.4
Excellent
53K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 1 month
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Everything was melted and destroyed
Everything was melted and destroyed. There was no care taken in packing. Will never order again.
June 15, 2026
Extremely expensive shipping and even…
Extremely expensive shipping and even more expensive custom fees to release the package at destination. Cost more than the actual cost if chocolates!
June 15, 2026
Reply from British Corner Shop
Hi Sameera,
Thank you for your review, and we are sorry to hear that the overall cost of your order was not what you were anticipating.
We do want to clarify that British Corner Shop clearly displays all shipping costs at checkout prior to an order being placed, so customers are fully informed of these charges before confirming their purchase. We are transparent about these costs and would never seek to surprise our customers with hidden fees.
Regarding customs duties and import fees, these are entirely outside of our control and are levied by the destination country's customs authorities. These charges vary by country and are the responsibility of the recipient. We do clearly outline this at checkout so that customers are aware that additional duties and fees may apply upon delivery depending on their location.
We understand that the combination of shipping and customs costs can sometimes feel significant, particularly for smaller orders, and we would always encourage customers to consider this when placing orders to ensure it represents good value for them.
Should you have any further questions, please do not hesitate to contact us at customersuccess@britishcornershop.co.uk and we will be happy to help.
The British Corner Shop Team
No order has been received
No order has been received, no answer `given to e-mails asking where my order is. As there is no telephone number no way of contacting them.
June 15, 2026
Unprompted review
Reply from British Corner Shop
Hi Allison,
Thank you for your review, and we are sorry to hear about the experience you had on this occasion.
We are pleased to confirm that this matter has now been fully resolved, and we hope the outcome was to your satisfaction.
We also want to reassure both you and any other customers that our team is always on hand to help. While we do not operate a telephone line, our customer success team can be reached directly at customersuccess@britishcornershop.co.uk and we endeavour to respond to all enquiries promptly.
Thank you for your patience while this was being resolved, and we hope to have the opportunity to serve you again in the future.
The British Corner Shop Team
Fast shipping
May 28, 2026
perfect and sterling service.
June 4, 2026
Quick delivery
Quick delivery, exellently wrapped in bubblewrap and it was everything that I have missed so very much❤️
June 11, 2026
I am an American Brit and I absolutely…
I am an American Brit and I absolutely love Warburtons Bread. When I go to England every year I try and put a few loaves in my luggage to take back to the States. Unfortunately, I ordered 3 loves of their white bread recently, along with M&S tea. The tea is fine but when I opened the loaf of bread (the first loaf) the bread had black mold on the edges. I threw the entire loaf out. I am so disappointed because I have placed the other 2 loves in the freezer and God only knows if that bread is all molded as well. Extremely disappointed in this order which cost me allot of money for 3 loves of bread. Chris Lindsay RN in Parrish Florida
May 15, 2026
Unprompted review
Their site is well organized and had…
Their site is well organized and had many of the items I wanted a reasonable prices.
December 5, 2025
Cost effective way to get UK grocery items
I landed on this vendor from a Google search. I was trying to find a cost effective way to bring some fresh Warburtons bread into the US to try. After I saw the prices and shipping were very reasonable I ended up ordering a whole box of UK items to try. It was very well packed and promptly shipped to the US. The bread still had 5 days left on it's best by date and shipping was less than expected. I'll be shopping here again. If anyone is wondering, Warburtons bread makes a fantastic toasted sandwich.
June 8, 2026
Easy to find products i was looking for…
Easy to find products i was looking for and packaging was great. Products arrived in perfect condition.
June 5, 2026
Easy to order
Easy to order, wish that you still carried Schweppe Bitter Lemon in the mini cans!!
June 5, 2026
Nosh nostalgia!
So exciting to open a big box of goodies from British Corner Shop! Excellently packed, not one biscuit was broken.
I shall certainly order again.
I am very happy with the service, punctuality and quality. Thank you.
June 4, 2026
The selection is wonderful and the…
The selection is wonderful and the shopping experience easy. Shipping is always fast as well.
June 4, 2026
Thank you!
Website was easy to navigate, ordering process was straight forward and uncomplicated, order arrived quickly and with no issues. Everyone is enjoying the products! Thank you!
June 2, 2026
Amazing products
Amazing products! I ordered some chocolate and it came very fast and it was fresh and delicious. I will be ordering again in the future! Highly recommended.
June 3, 2026
Fast response to my order
Fast response to my order; amazingly well packed; quick delivery.
June 2, 2026
Packaging was neat and tidy
Packaging was neat and tidy. Products wrapped appropriately. Products delivered on time with good communication
May 19, 2026
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