British Thermals Reviews 

555
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolutely wonderful I ordered several items from this company as good to use British & by the end of the day my parcel was shipped for delivery set for the very next day 👏🏽 Courier service... See more

Company replied

Rated 5 out of 5 stars

As founder of a Search & Rescue team, (now retired), I can honestly say that British thermal products are truly in a class of their own. Over the years I have tried thermals from just about every manu... See more

Company replied

Rated 5 out of 5 stars

Didn't know companies like this still existed. Ordered from Amazon arrived in morning returned in afternoon as too big. Reordered they arrived next day. Vests are wonderful quality nice warm for m... See more

Company replied

Rated 5 out of 5 stars

Made in Britain? Nearly fell off me perch. Declare that production facility a SSSI site immediately. My wife, a chilly creature, is road testing her latest acquisition and has already declared it far... See more

Company replied

Company details

  1. Underwear Store

Information provided by various external sources

British Thermal Underwear Specialist - offering a wide variety of thermals for men, women and kids, delivered worldwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

555 reviews

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No recent history of asking for reviews

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4.8

All reviews

(555)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and products

Great service and products, very prompt. Sizes OK too.

November 26, 2019
Unprompted review
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Reply from British Thermals

Hi Stephen

Thanks for taking the time in leaving us a 5 star review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

Excellent quality and service

Have previously bought thermal clothing for my son and found them to be of excellent quality. The sizing is spot on and delivery speedy. Hav3 now purchased for hubby who is starting to feel the winter cold and he is very impressed. Would definitely recommend

November 26, 2019
Unprompted review
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Reply from British Thermals

Hi Jennie

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service. I would recommend both the firm and the product. Sizing guidance was spot on for me and the quality of the thermals is great, I have worn them a few times now and the long johns and long sleeve top are comfortable and very warm. I would recommend and will use this firm again.

November 26, 2019
Unprompted review
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Reply from British Thermals

Dear Customer

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

Comfortable warm

As ever, lovely comfortable, warm vest. So nice to have this layer for warmth so not buried in jumpers....its cold up in the North Pennines.
Very fast delivery

November 26, 2019
Unprompted review
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Reply from British Thermals

Hi Patricia

Thanks for taking the time in leaving us a 5 star review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

great items brilliant service

The vests i bought for my husband were lovely quality as were the boxer shorts
They were well wrapped and were delivered quickly
Great service will definitely buy again

November 26, 2019
Unprompted review
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Reply from British Thermals

Dear Customer

Thanks for taking the time in leaving us a 5 star review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

Good Quality sports socks

really fast delivery, and very good value. bought quite a few pairs 15 to be exact as i seem to have a sock monster in my washer so plenty to go at !

November 26, 2019
Unprompted review
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Reply from British Thermals

Hi Sharon

Thanks for taking the time in leaving us a 5 star review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

Very Comfortable Underwear

Very Comfortable Underwear

Very comfortable underwear, swift next day delivery. I'm already considering changing from my usual style of briefs ('tanga') to these as they're much more comfortable.

November 26, 2019
Unprompted review
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Reply from British Thermals

Hello Ian

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

Very comfortable boxers

Very comfortable boxers, fast delivery and great value.

November 26, 2019
Unprompted review
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Reply from British Thermals

Hi Michael

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

Good Quality

i have bought a few different thermal items and always found them to be very good quality for the price

November 26, 2019
Unprompted review
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Reply from British Thermals

Hi Paul

Thanks for taking the time in leaving us a 5 star review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

First class

First class products and excellent Customer Service

November 26, 2019
Unprompted review
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Reply from British Thermals

Hi Jonathan

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

Arrived within 4 days

Arrived within 4 days
Very impressed with the quality, my husband says very comfortable
Wash really well
Very pleased 👍👍

November 26, 2019
Unprompted review
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Reply from British Thermals

Hi Sheila

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

The Best Thermals at a great price

Easy to order on Line..fast despatch & British.. Very good Quality, wash really well.

November 26, 2019
Unprompted review
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Reply from British Thermals

Hi Kenneth

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 4 out of 5 stars

outdoor guy

As a company i wont knock them.
I buy thermal extra warm short sleeve shirts nearly most years.
what ive had to date has been good and good service.
Tgis time i took a gamble and bought a long sleeve thermal, probably different range.
Cant say im loving it. i dont tgink its particularly warm and its not long enough in the body.
the others suit me fine .. this didnt.

would i buy this particular shirt again ? no i wouldnt as im dissapointed.
would i use the company again, yes i will continue to purchase products until such times the quality falls.
I have quite a few and they are changed daily and last quite well.
this long sleeve one ive even considered binning it .. but cost me 8 quid so how long will i wear (pun) it !

November 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent quality

The process of ordering was easy, with prompt delivery. Items came with a free gift. I would recommend this company and will order again.

November 26, 2019
Unprompted review
British Thermals logo

Reply from British Thermals

Dear Customer

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

an Excellent product

An excellent product.
The boxer shorts were posted and received very quickly and the product is very good quality and comfortable to wear.

November 26, 2019
Unprompted review
British Thermals logo

Reply from British Thermals

Hi Jacky

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

cheap next day delivery

cheap next day delivery. No problems

November 26, 2019
Unprompted review
British Thermals logo

Reply from British Thermals

Dear Customer

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

Came quickly

Came quickly. Good product, nice fit. A little disappointed that they are both the same colour, but it was a bargain in any event.

November 26, 2019
Unprompted review
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Reply from British Thermals

Hi Anthony

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

Rated 5 out of 5 stars

The service and advice given was…

The service and advice given was excellent. I was looking for Thermal underwear for Fishing. I'm very pleased with the items I purchased and feel I have got exactly what I needed.Ordered the products by phone midday and delivery next morning. Can't get much better than that.

November 26, 2019
Unprompted review
British Thermals logo

Reply from British Thermals

Hi Peter

Thanks for taking the time in leaving us a review.
If you ever need anything, or you have any questions then please feel free to contact us at mail@britishthermals.com.

Kind Regards,
British Thermals

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