British Thermals Reviews 555

I had an issue with a top that I bought, the customer service was excellent. The shipping was very fast.

Absolutely wonderful
I ordered several items from this company as good to use British & by the end of the day my parcel was shipped for delivery set for the very next day 👏🏽
Courier service brilliant
Arrived safe & sound as promised
Very happy customer

Just wanted to add that the thermals are very comfortable to wear

As founder of a Search & Rescue team, (now retired), I can honestly say that British thermal products are truly in a class of their own. Over the years I have tried thermals from just about every manufacturer, often buying very highly priced allegedly 'technical' products, but ditched them all when I found British Thermals. I found their products to be so comfortable, it's like wearing a body glove. Always warm and dry as the material wicks away moisture when the going gets tough. I cannot praise them enough and would recommend them to anyone looking for quality thermals - at incredibly good prices too! Keep up the good work British Thermals!

Thank you again for your excellent service! The socks I ordered last Saturday morning have arrived early afternoon today up here in Inverness. Great service and great price and quality as I know from my existing pairs! Thanks to everyone and a strong recommendation for your excellent company!

I've been buying the British made RP Collections products for years and they are as good as ever. My wife and kids love them too. Kids have a pair to sleep in and then another pair to wear under uniform. A 1st class British company. Great products and service. Keep up the wonderful work!

Having worn the cheaper octave long John's for some years, I decided to buy 2prs of the more expensive RP collection. I'm disappointed, although warmer, they are
not that much warmer, also a problem like the joke, what's pink and wrinkly and hangs out grandpa's long John's?
only in my case, it's not grandma, didn't have that problem with the cheaper octave, there is no overlap on the fly.
Service was 5 star

Quick and efficient service, very much appreciated.

ive retired now after working for 50 years. Bought a lot of tee shirts and long johns from BT about 20 years ago. Just dug them out and started wearing them again due to me being too tight to turn the central heating on as a single guy. I've given some of these away to my friends over the years. The 3/4 length long johns and full arm tee shirts. Happy too say the ones i have left will probably see me out. Andy

I placed an order for pack of 3 vests for my husband. I then remembered that I need vests for my granddaughter and placed another order. Unfortunately had to pay delivery twice . When contacted British Termals , they have refunded the delivery charge for the second order . Vests for both husband and granddaughter are beautifully made. Packaged well and arrived within 48 hours . Great British Company will buy
Again

Didn't know companies like this still existed. Ordered from Amazon arrived in morning returned in afternoon as too big. Reordered they arrived next day.
Vests are wonderful quality nice warm for my 83 year old. Also lovely and long.
Can't praise this company enough wonderful service and superb quality items.

I rescind my one star review on 7 July 2024 as I made a mistake. My previous five star review remains.

Great customer experience! British Thermals cares for both its customers and the environment. It's so refreshing for the refund process to be straightforward.
Thank you so much. Would recommend this company to anyone considering buying from them 🌟

Men’s boxers
Good value and great quality. Will definitely use this company again.

Fast delivery. I used them because UK based and large size stock. The xxl well suited me and will be a welcome wear under my motorcycle gear when out in the brisk spring weather. Well structured prices for what appears a quality set of undies

I have been wearing British Thermals products for years and cannot rate them highly enough. They all do exactly what it says on the tin, plus the long-sleeve vests and long-johns are invisible under outer clothing, and there is no need for endless layers.

Yesterday, I decided to top up supplies and, in a rush, made a complete mess of my order, including both wrong size and wrong delivery address! I contacted Customer Services and everything was put right in a flash. Today, I arrived home from work and the parcel is waiting for me.

On this occasion, I would like to thank and commend the excellent Mr William Henderson for his precision and diligent attention. Where I hastened to get everything wrong, he calmly put everything right. Thank you!

Excellent products - ladies long sleeved vest and long janes. Next day delivery - very impressed especially at this time of year.

I originally gave a rather brutal review of this company after purchasing a union suit and (apparently incorrectly) believing it wasn't eligible for a refund after trying on, however after seeing my review the company reached out to me to help resolve the issue.

I still think the sizing of the union suit isn't suitable for men over the height of 6 foot, but I received a full refund and the item will now be donated to the homeless.

The V neck long sleeve vest was delivered quickly. I put it on and felt much warmer right away. How did I manage before? Have not felt cold since. Seems an excellent product. Have not used it for outdoor heavy work or exercise yet. Absolutely recomment. (I prefer V neck under a shirt, and it does not rub the neck)

The service I received was first class. I placed an order on Wednesday and was delighted to receive it the next day. The items were also good value for money. I highly recommend this company.

Very friendly, helpful customer service team. The quality of the clothing is excellent and first class delivery. A company upholding British values. I would highly recommend.