Unfortunately there was a bit of a miscommunication about the correct DNS records. Those given to me via email and in the dashboard were not up to date. However their support team quickly resolved thi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
+ In general a very good company to be with + Fast responses on questions + Very decent webhosting + Reliable - Sometimes Level 1 support wait to long before escalating a ticket - Email problems... See more
Had an amazing experience with Brixly! My website suddenly stopped loading on some networks, and I couldn’t figure out why. Their support team patiently investigated and discovered the issue was actu... See more
I’ve been using Brixly for a while now, and honestly, they’re one of the best hosting providers I’ve ever worked with. The service is stable, fast, and perfectly managed — but what really makes... See more
Company replied
Company details
Written by the company
Unlimited Reseller Hosting on the worlds leading cloud NVME platform... Free Snapshot Backups Free Automated Migration Free CDN Integration Unlimited Free SSL Certificates Choice of cPanel or DirectAdmin
Contact info
Unit 1, Floor 1, Graphic House, Druid Street, LE10 1QH, Hinckley, United Kingdom
- 0330 229 2999
- sales@brixly.uk
- www.brixly.uk
4.2
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 47% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
technical team addressed it promptly
After an overnight changes to the server, I started facing some technical issues with emails. After I raised support the ticket, technical team addressed it promptly and resolved it.
December 10, 2025
Unprompted review
These people are not paying their…
These people are not paying their licenses on time, and now we cannot access our emails because an expired license message appears.
Service: Workspace
Stay away from this people!
December 18, 2025
Unprompted review
Great service
December 17, 2025
Unprompted review
Always happy with the service of…
Always happy with the service of Brixly!
Been using them for a number of years for my customer's websites and they've been very helpful and reasonable when needed :)
December 10, 2025
Unprompted review
Brixly hosting does more than host they care!
I’ve been using Brixly for several years– Cloud and Reseller Hosting for some time now, and I can confidently say their support has been nothing short of outstanding. When I encountered a technical issue as a reseller, their team responded almost immediately — prompt, professional, and deeply knowledgeable.
They didn’t just apply a quick fix; they took the time to diagnose the root cause, clearly explained their solution, and followed up to ensure everything stayed stable. What could’ve been a stressful disruption turned into a seamless experience thanks to their responsiveness and expertise.
If you’re looking for a hosting provider whose support team truly cares and delivers fast — especially in the reseller space — Brixly is a rare find. Highly recommended.
December 5, 2025
Unprompted review
We encountered an issue with our Python…
We encountered an issue with our Python environment, and they provided us with excellent support.
December 3, 2025
Unprompted review
Great support
Great support! The team responded quickly and solved my issue professionally. Very satisfied with the service.
December 3, 2025
Unprompted review
Friendly and professional
As a long time reseller customer of Brixly I have always been impressed with the friendliness and professional competence of the technical support team. There have been periods when issues and response times have been frustrating, but recent improvements are very welcome. My last two tickets have been promptly investigated, issues fixed and explanation provided - which is great.
November 25, 2025
Unprompted review
ruining those of us who work as resellers
Support takes an average of 5 hours to respond and provides no solution.
They don't read the messages.
They close the tickets and then reply that it was a mistake.
I've had an email system problem for two months and still haven't received a response or a solution.
They previously had a 10/10 service, today they have a 2/10 service.
December 1, 2025
Unprompted review
Brixly.uk has been outstanding
Brixly.uk has been outstanding. Their hosting is fast, reliable, and easy to manage. Support responds quickly and solves issues professionally. I’m extremely satisfied and highly recommend their services to anyone needing quality hosting
November 17, 2025
Unprompted review
Reply from Brixly - Cloud and Reseller Hosting
Dennis Nind here – founder of Brixly and now CXO.
Thank you so much for taking the time to leave such kind words. It's genuinely made my day reading this.
Reviews like yours remind us why we do what we do, and it's brilliant to hear that our hosting and support are hitting the mark for you. Fast, reliable hosting with responsive support is exactly what we aim for, so knowing we're delivering that for you is fantastic.
Our team works incredibly hard to keep things running smoothly and to respond quickly when issues crop up, so I'll make sure they see your feedback – it'll mean a lot to them.
Thanks again for your support and for recommending us. If there's ever anything we can do better or if you need anything at all, you know where we are.
Reply from Brixly - Cloud and Reseller Hosting
Dennis Nind here – founder of Brixly and now CXO.
Thanks so much for this! Short and sweet, but it means a lot to us.
"As usual" is exactly what we love to hear – consistency is what we're all about, and knowing we're delivering that for you is brilliant.
Really appreciate you taking the time to leave a review. If you ever need anything, we're here.
Cheers,
Dennis
Best support from Dennis at Brixly
Dennis helped in very quick and professional way on the Live Chat!
November 12, 2025
Unprompted review
Reply from Brixly - Cloud and Reseller Hosting
Dennis here – thanks very much for this!
I remember our chat, and I'm glad I could get things sorted for you quickly. It's always nice when I get the chance to jump on live chat and help out directly!
Really appreciate you taking the time to leave a review. If you need anything else down the line, you know where to find us!
Cheers,
Dennis
Tqniyat.com Review
I’ve been using Brixly for a while now, and honestly, they’re one of the best hosting providers I’ve ever worked with.
The service is stable, fast, and perfectly managed — but what really makes them stand out is their support team.
They respond quickly, understand technical issues deeply, and always go the extra mile to help.
As a reseller, I’ve tried several companies before, but Brixly has been the most reliable and professional by far.
Highly recommended!
November 11, 2024
Unprompted review
Reply from Brixly - Cloud and Reseller Hosting
Dennis Nind here – founder of Brixly and now CXO.
Thank you so much for this review. As a reseller myself in the early days, I know how important it is to have a provider you can genuinely rely on, so hearing that we've earned that trust from you means a great deal.
I'm particularly pleased to hear our support team have impressed you with their technical knowledge and willingness to go the extra mile. That's exactly the standard we set for ourselves, and it's brilliant to know they're delivering it consistently for you.
Having tried several providers before settling on us is high praise indeed – we don't take that lightly. Thanks for sticking with us and for recommending us to others.
If there's ever anything we can do to support your business better, just give us a shout. We're here to help you succeed.
All the best,
Dennis
A long-time client of Brixly
I have been a long-time client with you, and I have 20 accounts in Brixly. I am a Premium Reseller and have many WHM panels. I am very confident in Brixly. There was a time when I was about to leave and move all my clients, due to delays in technical support and problem resolution. However, the CEO of Brixly personally contacted me, solved all the issues, and even gave me a gift. Since then, no problems have occurred until now. I currently have around 50 clients and approximately 50 domains in my accounts. I wish you continued progress and success.
November 10, 2025
Unprompted review
Reply from Brixly - Cloud and Reseller Hosting
Dennis here – thank you so much for this review. It means the world to me, genuinely.
I remember our conversation well, and I'm really glad we managed to turn things around for you. Knowing you were close to leaving with all 20 accounts was a proper wake-up call, and I'm just grateful you gave us the chance to put things right.
Having a Premium Reseller like yourself, with 50 clients and that many domains trusting us with their hosting, is something we never take for granted. The fact that you've stuck with us through the rough patch and are now confident in our service again – that's everything to us.
Your success is our success, and knowing things have been running smoothly since then is exactly what we're aiming for across the board.
Thank you for your loyalty, your patience during the difficult times, and for continuing to trust us with your business and your clients. If you ever need anything at all, you know I'm just a message away.
Wishing you and your clients all the best.
Cheers,
Dennis
I Just Can’t Stop Praising Brixly!
I reached out for advice on a cPanel migration — something I honestly thought was impossible. But the Brixly team once again proved why they stand out. They guided me through it effortlessly and made the whole process smooth and successful.
I just can’t stop giving them good reviews — when service is this good, it deserves to be celebrated!
November 10, 2025
Unprompted review
Reply from Brixly - Cloud and Reseller Hosting
Dennis Nind here – founder of Brixly and now CXO.
This has absolutely made my day! Thank you so much.
cPanel migrations can be tricky, and I'm chuffed to bits that the team managed to guide you through it smoothly. It's exactly the kind of challenge our lot enjoy getting stuck into, and knowing they made what seemed impossible feel effortless is brilliant to hear.
"I just can't stop giving them good reviews" – honestly, that's the best compliment we could ask for. We work hard to get things right, and when customers like you take the time to celebrate that, it gives the whole team a real boost.
Thank you for your continued support and for spreading the word. If you ever need anything else – migration-related or otherwise – you know where we are.
Cheers,
Dennis
Great People!
Excellent products and service, they are great people to deal with! - Friendly, efficient and always go the extra mile!
November 7, 2025
Unprompted review
Reply from Brixly - Cloud and Reseller Hosting
Dennis here – thanks so much for this lovely review!
"Great people to deal with" is exactly what we aim for. At the end of the day, hosting can be a bit technical and sometimes stressful, so having a team that's friendly and willing to go that extra mile makes all the difference.
Really appreciate you taking the time to share this. It means a lot to all of us.
If you ever need anything, you know where to find us!
Cheers,
Dennis
Brixly is an excellent hosting provider…
Brixly is an excellent hosting provider with a very powerful infrastructure and incredibly responsive support. As a reseller, I found that they check almost all the right boxes — reliability, performance, and customer service are all top-notch.
However, the main reason I eventually decided to leave was because of their “unlimited NVMe storage” policy. While they advertise it as unlimited, there’s actually a fair usage rule that limits individual websites to a maximum of 10GB. Any website that exceeds 10GB is excluded from their automated backup system.
For most small to medium websites, this isn’t a problem. But as a reseller, I sometimes work with clients who already have large, established websites — some using 18GB to 20GB of disk space. The fact that any data beyond 10GB wouldn’t be backed up made me feel uneasy, as I didn’t want to risk losing a client’s data in case of an emergency.
I really wish Brixly would consider raising that fair use limit to around 20GB or more. That would make things much more flexible for resellers like me. Otherwise, I’d have to turn away potential clients with larger websites, which makes it difficult to grow and sustain my business.
To be clear, all my hosted accounts contained only normal website files — no large archives, videos, or audio content. My only real issue was with the strictness of their fair use policy regarding backups. Other than that, Brixly’s service and performance are truly outstanding.
November 6, 2025
Unprompted review
Reply from Brixly - Cloud and Reseller Hosting
Dennis Nind here – founder of Brixly and now CXO.
Thank you for such a detailed and thoughtful review. I really appreciate you taking the time to explain both what worked well for you and why you ultimately decided to move on.
I'm pleased to hear that our infrastructure, performance, and support all hit the mark for you – that's what we work hard to deliver every day. But I completely understand your concerns about the fair use policy on backups, particularly as a reseller working with established clients who have larger websites.
You've raised a genuinely valid point. The 10GB limit exists primarily to manage our backup infrastructure and ensure we can maintain reliable, fast backups for everyone. However, I can see how that creates challenges for resellers like yourself when you're working with legitimate, established sites that naturally exceed that threshold – especially when it's just normal website files and not abuse of the system.
This is exactly the sort of feedback we need to hear. I'm going to take this back to the team and have a proper discussion about whether we can raise that fair use limit or offer alternative backup solutions for reseller accounts with larger legitimate sites. You've made a strong case for it, and I think it's worth exploring.
Even though you've moved on, I wanted to say thank you for the time you spent with us and for leaving such constructive feedback. If circumstances change or we adjust our policies, I hope you'll consider giving us another look.
All the best with your business.
Cheers,
Dennis
Executive customer experience service by Brixly
Thank you Mr. Dennis for the executive customer experience! Brixly is the best hosting partner I could ever have worked with.
November 5, 2025
Unprompted review
Reply from Brixly - Cloud and Reseller Hosting
Dennis here – thank you so much for this!
It was my pleasure to help, and I'm really glad we could sort things out for you. "Best hosting partner I could ever have worked with" is incredibly kind of you to say, and it's exactly what we strive for.
We're lucky to have customers like you, and I'm grateful for your support.
If you need anything else down the line, don't hesitate to get in touch.
All the best,
Dennis
Very Helpful!
Support team are always super helpful with tickets and quick to respond. Highly recommend!
October 27, 2025
Unprompted review
Reply from Brixly - Cloud and Reseller Hosting
Dennis Nind here – founder of Brixly and now CXO.
Thanks so much for this! Quick responses and helpful support are what we're all about, so it's great to hear we're delivering that for you consistently.
The team work really hard to stay on top of tickets and get issues sorted quickly, so I'll make sure they see your feedback – it'll brighten their day.
Really appreciate the recommendation, and thanks for taking the time to leave a review!
Cheers,
Dennis
A Year and a Half In: Moving to Brixly Was the Best Decision
moved my reseller account to Brixly about a year and a half ago, and it has genuinely been the best decision I've made for my business. If you're considering switching providers, stop debating and make the move.
The transition was flawless. They handled the entire migration for my reseller account from my previous provider, making the process completely stress-free and smooth.
What truly sets Brixly apart is their support. It is top-notch—quick responses and immediate remedial action are the norm. Crucially, they routinely go out of their way to handle things that other service providers would actually charge for. This level of dedication and value is rare.
My absolute favorite aspect is their rock-solid uptime, but the fact that they genuinely listen to their customers is a close second and, I feel, one of the most important things a host can offer. They have a dedicated section for customer suggestions for new features or improvements, and I've personally seen them consider and implement our feedback.
If you are looking for reliability, incredible value, and a hosting partner who treats you like a partner, I cannot recommend Brixly highly enough.
November 1, 2025
Unprompted review
Reply from Brixly - Cloud and Reseller Hosting
Dennis here!
Wow, thank you so much for taking the time to write such a detailed and thoughtful review. This honestly means the world to us.
Hearing that moving to us was the best decision for your business – and that a year and a half later you still feel that way – is exactly what we hope for with every reseller we work with. Your success is our success, and knowing we've delivered on that consistently is brilliant.
I'm particularly pleased the migration went smoothly for you. We know how stressful moving providers can be, so making that process as painless as possible is something we put a lot of effort into.
What you said about us going out of our way and handling things others would charge for – that's genuinely how we think hosting should work. We're not here to nickel and dime our customers; we're here to be long term partners in your business.
The bit about listening to customers really resonates with me personally. That suggestions section exists because we believe our customers often know what they need better than we do, and some of our best features have come directly from feedback like yours.
Thank you for your trust, your loyalty, and for recommending us so enthusiastically. If there's ever anything we can do better or anything you need, you know where I am.
All the best,
Dennis
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