Broadband Finder Reviews 

43
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I wouldn’t even give it a 1 star this is the worse wife company in the uk are wife has been down for almost 2 weeks now and they still haven’t come out to fix it and and it’s just a joke to be honest... See more

Company replied

Rated 1 out of 5 stars

I found a deal on this site with Vodaphone, stated ALL IN ONE PRICE, fibre 38+ weekend and evening calls. £22.50 pm. Tried to purchase deal, was asked to add call package for an additional £4 totallin... See more

Rated 1 out of 5 stars

Very disappointed with you guys, I stayed over a month to get your hub it never came because someone at the call center had got my address wrong. WORST is I find I have been billed for two months with... See more

Rated 1 out of 5 stars

Absolutely terrible been trying to get broadband up and running for 6 weeks works intermittently then goes off keep getting passed round to "THE WRONG DEPARTMENT "tried to cancel the thing and still n... See more

Company details

  1. Price Comparison Site

Written by the company

Broadband Finder helps you to compare broadband deals and prices in your area. We offer accurate pricing on broadband and fibre packages from a range of providers, from the established household names to fast, reliable alternatives. We are also home to tools, guides, news and advice that all make it easier to choose your next broadband deal.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

43 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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1.4

All reviews

(43)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

trying to close an account for my…

trying to close an account for my mother who has dementia and in a care home and not lived at the account address for months , like talking to a brick wall ,they insist on talking to her ??? have lied saying they closed the account in September and sent bailiff letters to the address since even though no one has been living there and now under new owners, the worst customer service ive ever encountered and have the iq of a 5 year old ,matter still not resolved ,unbelievable .They dont listen to anything you say ,they just continue to say they need to deal with the account holder ??? Even though they cant communicate . disgusting company , Their customer service agents just seem a bunch of robotic morons that don't understand English, very loose with the truth and cant even explain how to resolve the issue, pathetic.

December 24, 2019
Unprompted review
Rated 1 out of 5 stars

The most worst broadband/internet ever 🤬

The most worst broadband internet thing that I have ever had, oml I can’t even watch a video on YouTube without it constantly loading and it bugs me right off to the point where i start throwing things around the room in anger and most of the time I just want to smash it up into little pieces. CAN’T EVEN WATCH A VIDEO!!, and also when an advert comes on, I have never seen an advert start jumping or loading like that? So wth.. so adverts(hate them) can happily work properly and the actual video that I want to watch can’t ? How tf does that work? come on? For like £50 quid a month? U acc being serious? God sake. “Super fast broadband”😂😂 Yeh wha ever

July 20, 2019
Unprompted review
Rated 1 out of 5 stars

Awful

Awful, internet turns off at 8pm everynight, apparently because of a train affecting the lines, which according to sky they can't sort!Do not use

July 2, 2019
Unprompted review
Rated 1 out of 5 stars

PLUSNET

PLUSNET. Have been more than happy with them for 9 years. However silly me wanted to change to unlimited broadband. Easy to do on line, however, 3 months later contract still not set up and getting charged extra for each 10MB used. This is a joke and no one seems to be able to sort out a computer error!!! and get my new contract up and running.

March 9, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent website very easy to navigate. They have a Speed check that was able to show me which provider was able to give me the fastest broadband in my area. Highly recommend for anyone searching for broadband

November 8, 2018
Unprompted review
Rated 1 out of 5 stars

MIsadvertising

I found a deal on this site with Vodaphone, stated ALL IN ONE PRICE, fibre 38+ weekend and evening calls. £22.50 pm. Tried to purchase deal, was asked to add call package for an additional £4 totalling £26.50. Contacted Vodaphone directly, was told the site was incorrect. Attempted to email Broadband finder on three occasions and each time was told 'internal error' so my complaint could not be forwarded.

February 4, 2018
Unprompted review
Rated 5 out of 5 stars

Great comparison site

Good site for searching for deals on broadband and tv stuff. The tools are good too as I hadn't realised how low my upload speeds were.

July 14, 2016
Unprompted review
Rated 5 out of 5 stars

Decent comparison site

Helped me when looking to switch to a new provider, the chap on the phone was really helpful and I got a much better deal than I thought I would get.

February 18, 2016
Unprompted review
Rated 5 out of 5 stars

Instillation team Cardiff

I never usually write reviews but the service I received today from Anthony & John was superb! They installed my Virgin media this morning and I couldn't have been happier with the job/attitude/professionalism I received from them. Top job guys! Jamie

September 22, 2015
Unprompted review
Rated 4 out of 5 stars

Broadband finder

The Broadband Finder site was easy to use, easy to understand, and gave me a very credible breakdown of relative performance from all the major UK broadband providers.. I am currently with Sky, and while I have no really major complaints about their service (they are better in all respects than TalkTalk - my previous ISP) they aren't quite good enough to guarantee my long-term commitment.
Under the circumstances, Broadband Finder was precisely what I needed.

May 1, 2015
Unprompted review
Rated 5 out of 5 stars

Really helpful site

Site was really easy to use, every provider in one place and so easy to compare them all. Guides are great for helping you get to grips with any jargon. Would definitely recommend.

April 8, 2015
Unprompted review

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