This isn't the first time broadband buyer have said they have stock available then they do not. It's not the first time they've taken payment for next day delivery then the product arrives... See more
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Been using Broadband buyer for 3 years now and using them more and more for small project items in that time, they are generally in stock or show that they aren’t. I tend to order a few days before I... See more
Terrible! ordered almost one month ago, didn't receive refund, first product didn't ship out for more than week, was writing emails every day with no respond! after items was shipped they lost them an... See more
THIS IS BY FAR THE WORST SALES SUPPORT AND DELIVERY I HAVE EVER COME ACROSS. ARROGANT STAFF WHO TAKE ZERO RESPONSIBILITY WHO MAKE PROMISES THEY BREAK AND CANNOT KEEP AND THEN THREATEN YOU WITH CANCEL... See more
Company details
Information provided by various external sources
Since 2002, we've been committed to providing honest, reliable advice to help home offices, small businesses, and end users alike, to make complex buying decisions easily. By listening to and understanding your needs, we can help you find the right products to purchase on our site and solve the biggest problems in your IT networks.
Contact info
21 Kelvin Drive, MK5 8NH, Milton Keynes, United Kingdom
- 01908 760795
- we.care@broadbandbuyer.com
- www.broadbandbuyer.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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I bought a 4g router plus aerial
I bought a 4g router plus aerial, it was delivered next day and I couldn't find either cheaper anywhere else.
I have been using Broadbandbuyer for years and have always been 100% happy with the service
Charge for late delivery and lie
I would avoid using this company as not only do they charge you delivery for sizeable (£1000+) orders, they reset your delivery date if you enquire about paying for a faster delivery, and then lie to you about your delivery being packed and shipping that day when it is not. Clearly customer service does not like criticism and delays your order because of it, not a way to do business !!
Always great service
Website easy to navigate
Website easy to navigate, order process clear. Item arrived in good time. Well packed and worked out of the box. What more can we ask?
Ordering could'nt have been easier
Ordering could'nt have been easier. Good experience all the way through with good feedback and comms from BBBuyer.
SCAM!
Terrible! ordered almost one month ago, didn't receive refund, first product didn't ship out for more than week, was writing emails every day with no respond! after items was shipped they lost them and then parcel was returned to seller. Parcels already returned but no refund received!!! FRAUD COMPANY! Costumer support terrible! NOT RESPONDING!
Great Service
The online purchase and delivery was 100% satisfactory. Broadband Buyer kept me informed about the whereabouts of the package, which is essential for planning business activities. Highly recommended.
Excellent company
Great company, excellent product range, very competitive prices and very fast delivery.
We've been buying products from…
We've been buying products from broadbandbuyer for the last 4 years; amazing customer service and always willing to help.
Best company I have dealt with in along time!
The broadbandbuyer website was very informative and helpful about the various products. Lots of detailed information.
I sent a query about 4G router compatibility and got an answer pretty quickly.
The price was competitive and ordering process was quick and easy. Deliver cost was reasonable. Despatched same day and arrived next working day (after weekend), as promised.
Very impressed with the whole experience.
excellent service
excellent service , highly recommended , will buy again
Excellent service
As always, quick easy transaction and with the tecnical support a great package
Very good customer service
Very good customer service, fast delivery of products. In case of problems, the staff are very helpful!
Excellent service
Very easy to order and delivery within 2 days and you can't ask for better service.
Excellent service and support.
I've been a (small) customer of broadbandbuyer for a few years now and I've always had excellent service and support when needed. Slight delivery hiccup once, but quickly remedied.
Prices are competitive and their product knowledge is excellent.
From CCTV to managed Wifi to Firewalls and phones, I'd happily recommend broadbandbuyer.
Easy to purchase and quick delivery
Easy to purchase and quick delivery. Highly recomended
OK but cheaper prices elsewhere
Bought a gigabit network switch from them, but quickly found it cheaper on another website. Contacted them about a price match, but the only option was to go through the process of returning the item entirely before re-buying from the other seller. Missing a trick here, I think.
Good range of products, but do check other places first for a better deal and more accommodating customer service.
Bought a Synology NAS
Bought a Synology NAS, disks pre-fitted (which was very handy). Excellent price, product delivered as described and in perfect working order. Very pleased with service and would definitely order again.
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