My first time at Brook Taverner, I may never need to go elsewhere! Bury St Edmunds branch, a brilliantly presented shop. Excellent staff, being friendly and knowledgeable. Fantastic range of quali... See more
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Review summary
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If 4 and a half stars was possible, it would have been that, but better than 4 so you get the 5. Product - excellent Delivery - Prompt Website - Mostly easy to navigate, but having applied the filt... See more
Excellent service and great quality. Ordered a suit, very pleased, fast delivery and fits perfectly. Then ordered a waistcoat but mistakenly, the wrong size. Returned and got a replacement. Totally pa... See more
The site is easy to navigate, all the sizing is easy to follow with good availability. I ordered a pair of trousers on Sunday afternoon and they were with me by lunchtime on Monday thats outstandingly... See more
Company details
Written by the company
The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company
Our Promise
* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.
Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
4.6
Excellent
63K reviews
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Shame
Products looked nice( casual shirts) hence thex2 stars. Sadly I was in working clothes and was given a 'Pretty woman' treatment. Extraordinary.
Rest assured I shan't make that mistake again. There are other shops
July 23, 2026
Unprompted review
Reply from Brook Taverner
Thank you for taking the time to leave your review.
We're pleased to hear you liked our casual shirt collection, but we're very sorry to learn about your experience in one of our stores. Every customer should feel welcomed and valued, regardless of what they're wearing, so it's disappointing to read that we left you feeling this way.
We'd like the opportunity to investigate this further. If you're happy to do so, please contact our Customer Services team at customerservices@brooktaverner.co.uk, letting us know which store you visited and, if possible, when your visit took place.
Thank you for bringing this to our attention, and we hope to have the opportunity to put things right.
Kind regards,
The Brook Taverner Customer Service Team
When I eventually receive my order…
When I eventually receive my order (having had 4 failed attempts) I will review the quality of the item.
July 20, 2026
I went through the size guidelines…
I went through the size guidelines first and then ordered a Hemsworth Jacket on the 14 July 26 it was delivered by the 18th July. The style and material quality are both excellent, very pleased with this purchase.
July 14, 2026
Easy purchase
Easy purchase, multi options,. Pitems arrived very prompt. Very good return policy. No hassle.
July 20, 2026
Very pleased with quality and fit of my…
Very pleased with quality and fit of my purchase. Also prompt delivery as promised.
July 20, 2026
The trousers that I ordered were great…
The trousers that I ordered were great quality and an excellent fit.
The delivery came on time.
First class service!
July 19, 2026
The quality always pleases me.
July 20, 2026
Product was described accurately and…
Product was described accurately and proved to be good quality and fit.
Delivered promptly although the carrier arrived late 22.15 p.m. and threw the item on the floor near my front door!
Overall well pleased.
July 19, 2026
Perfect Sizing
After losing 52kg since 2022, I finally decided it was time to invest in a new suit. I chose Brook Taverner specifically for their excellent sizing options, particularly the rare 27" inseam. Usually, I have to spend an extra £20 at a tailor to trim two inches off my trousers, so finding a perfect fit straight out of the box was incredible. While the suit cost a bit more than my initial budget, the savings on tailoring and the immediate "ready to wear" convenience made it completely worth it. The entire online shopping experience—from website navigation to delivery—was seamless. Great job!
July 19, 2026
Unprompted review
Quality
The quality of the clothing is exceptional and excellent value for money, coupled with a generous reward scheme, with no expiry date.
July 19, 2026
Good quality men's ware
Good quality men's ware. The size guides are accurate. The website is easy to follow when ordering. The communication regarding delivery is very good and I did not have to wait very long for delivery.
July 19, 2026
Everything went well
The order arrived very quickly, delivered to the corect 'safe place' (Evri is improving!), and the shirts were just right.
July 19, 2026
The sevice is good
The sevice is good. The trouser quality satisfactory. My complaint :- I do not have the greatest of memories. I have had trousers before and there is one type I wanted. The only name I could remember I ordered and whilst ok they are not the ones I wanted. Pity there is no retreavable record for passed orders
July 19, 2026
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