My first time at Brook Taverner, I may never need to go elsewhere! Bury St Edmunds branch, a brilliantly presented shop. Excellent staff, being friendly and knowledgeable. Fantastic range of quali... See more
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The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company

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Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
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New Jacket
Another great tweed jacket that fits perfectly and is very comfortable while wearing although I would prefer a zipped internal pocket as opposed to a loop and button.
Quality shirts as always
Quality shirts as always. Never disappoint. Ordered and received in less than 24hrs
Good Customer Service
The quality of the garments was good and the speedy response in delivering my orders was equally imptressive. I also found the customer services staff both very helpful and polite with regard to a query.
Charlene from Customer Services was Excellent
Charlene from Customer Services was very helpful, knowledgeable and friendly and nailed it when giving me advice and next steps to resolve my problem. Brilliant
Excellent customer service
I ordered a suit online for my husband. I needed to exchange the trousers for a shorter length. There is no exchange policy but customer services advised that I needed to return the trousers and order another pair. The e-mail response was very prompt, as was the refund appearing back on my card. The suit is very smart - excellent value for money.
4 shirts ordered
4 shirts ordered, great value for money.... Feel lovely, good fit and received several comments on how nice they looked
Very easy to order from
Very easy to order from, delivery very quick 3 days from time of order. Quality of product is really good. Returns is very easy and money back fast
Excellent serviceable products
Excellent service, with quick delivery and great products.
I'm tall, so the unfinished hem option is perfect and the prices / quality are very good compared to other "tall" shops.
DELIVERED ON TIME
DELIVERED ON TIME. PACKED EXTREMLY WELL. GREAT FIT. EXCELENT QUALITY. GREAT VALUE FOR MONEY
Great customer care from Stephen
Good shirts at a fair price
Stretch Chino Shorts
I have recently bought 2 pairs of stretch chino shorts and they were delivered next day and were the usual high quality and fit from Brook Taverner
I'm not a fan of on line
I'm not a fan of on line, so it was lovely to talk with one of your very nice sales ladies who dealt with my helpfully and efficiently, and my Cords arrived on time.
Quick service and prompt
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