Brother Printers (Not Brother UK) Reviews 

By far the worst customer service I've experienced with any company! As soon as something goes wrong, almost no support is given...the customer service team is terrible and not helpful at all. Would not recommend for anyone to purchase items from this company.

Less than two months ago I bought a Brother MFC-L2730DW printer. Great Easy to set up and worked a dream. After heavy use I managed without difficulty to replace the (Brother) toner cartridge. All went well until I had to replace the cartridge again (and again an authentic Brother one). All I got after repeated attempts to correctly replace the cartridge were bleeping messages saying 'replace the cartridge'. I contacted 'Brother help' with an email. They sent back a message giving me the useless information I'd already found online. They then said they'd call but they haven't. The only phone number I could find works only 'working hours' Monday to Friday. So it looks as if I have no way having a conversation with a human being to find a solution to what I guess must be a simple problem for three days. This is so last century. Can't get out of my relationship with Brother now, but wish I could. Not recommended.

I am using one of the best models of Brother printers, it is HL - L2395DW. This is such a wonderful product. Printings are perfect with good quality. One of the best parts is it makes the job quicker than ever. I strongly prefer this printer to the office premises. Also, this is named the best home printers. It is very compatible you can keep it wherever you want. Buy this Brother printer without any second thoughts. If you want to know more about this product or have any queries you can contact the brother support at +1-800-717-2530 or visit supportbrothercom.com.

I bought a DCP-J572dw. Now I cannot find any replacement cartridges. I keep asking for phone support, but never get a call. Today even their chat is offline.

I am a self-employed business owner who is either using my iPhone or Mac to do work in and out of the home. I went to Office Works and did some research on what would be more convenient for my home business. The HL-L2305W model was the one that other peoples' reviews were quite positive. Office Works offers a full refund if I did not like the product. Cost $100.

Well, when I brought it home and set it up on my MacBook, it was easier than thought. It's connected wirelessly to my wifi and I have the capability of printing documents from either my phone or Mac. Thumbs up!

It only prints black and white, and one sided, but that's all I need for my business. I've had it for nearly 2 months and it has not troubled me in any way.

Just FYI, to be able to print from your phone you'll need to download the brother app from the appstore. It's so easy! There is another model that looks just like this printer but costs a bit more and that is because it prints both colour and both sides. I'm happy with this model that I purchased.

It's been nearly 2 months now, and I've been printing at least 5 documents on average a day. The ink hasn't dried out or dulled yet. We shall see how long it will last before I need to get another.

My previous printer was Canon, but my first purchase of this Brother printer is a big thumbs up!

If you want to be buying inks on a regular basis to feed this machine then this is the printer for you, model number is MFC-J5625DW. I replaced an entire set at the end of January and yes they were genuine Brother replacements, and less than 9 weeks on after light use they are neary all on low, this is the third time this has happened. I will NOT be buying another brother product and would suggest that others do the same as this is by far the most uneconomical copier I have ever owned. Also the quality was nowhere near as described right from the day the machine was purchased. If anyone from Brother is willing to contact me then I am happy to listen. Not at all happy.