Won't take responsibility
This company sent the wrong part and now they want me to pay to return it. They have not apologized, nor have they agreed to send the correct part.
Order # 873031
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A Toyota, Scion, Subaru, Chrysler, Jeep, Dodge, Ram, FIAT, Mazda and Volkswagen dealership. Includes dealership information, online sales, parts ordering and service scheduling.
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This company sent the wrong part and now they want me to pay to return it. They have not apologized, nor have they agreed to send the correct part.
Order # 873031
If you want the worst customer service, go to Brunswick Auto Mart. They like to hang up on customers, if you go inside, they will ignore you. If you reach the operator, she will speak to you rudely enough to hang up on her. I have purchased 3 Ram Trucks and 2 Chrysler 300's and this dealer makes me want to never purchase another Chrysler product, especially NEVER from them. I have purchased vehicles from them, I have spent money for them to work on my vehicles and they definitely have no desire to help or at least be somewhat courteous. Trust me, go somewhere else.
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