BT Office Furniture & Interiors Reviews 

82
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I would highly recommend BT Office Furniture. I needed some help designing my home office. They offered me a few design options with a range of furniture suggestions within my budget. Customer service... See more

Rated 5 out of 5 stars

Amanda was fantastic...understood what we needed, kept us up to date with delivery progress. She exceeded my expectations in the way she cared about making sure all her promises were carried by her ot... See more

Company replied

Rated 5 out of 5 stars

Simple and like my own Business Approach. The art of Business in a modern world is time management, therefore surround yourself with like minded people and you turn an "average persons work capacity... See more

Company replied

Rated 5 out of 5 stars

We placed a rather large order with BT Office since we were moving offices and redesigning with all new white furniture. Though we had to wait for some pieces due to stock issues, the majority of our... See more

Company replied

Company details

  1. Office Furniture Store

About BT Office Furniture & Interiors

Information provided by various external sources

BT Office Furniture was established in 1994

Our staff have over 50 years combined industry experience.

Previous customers include:

  • Guess
  • Sharp
  • Siemens
  • Selfridges
  • Animal
  • Ryvita
  • Sunseeker
  • Toys R Us
  • Walkers
  • NHS.

    We use our own fleet of vehicles and team of professionally trained installers.

    Ranges include ergonomic office chairs, executive desks, office storage, boardroom tables, call centre furniture, reception desks, library furniture & meeting room seating

    FREE delivery, assembly and installation to most UK areas


  • Contact info

    4.7

    Excellent

    TrustScore 4.5 out of 5

    82 reviews

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    4.7

    All reviews

    (82)

    0 reviews in the last 12 months

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    Rated 5 out of 5 stars

    Prompt, efficient and friendly service

    This was our second order to BT Office. They have a great range of products at competitive prices. They did eveything they said they would, when they would. Staff are user friendly and helpful all the way through the process, sales, logistics and installation.
    Following our first order, a fault became apparent on one of the items that had been delivered several weeks previoulsy. Contacted BT Office and without any quibble they delivered a new table to Nottingham and exchanged the damaged one.
    BT Office are now our default supplier for all office furniture. 10/10

    November 29, 2013
    Unprompted review
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    Reply from BT Office Furniture & Interiors

    Hi Mike...I think that's probably the best review we've ever had! Thank you for taking the time to respond and we look forward to working with you again in the future.

    Rated 5 out of 5 stars

    Efficient and good value

    Easy to order and setting up at my house is great to save me the effort.

    Very good customer service, always keeping me in touch.

    October 10, 2013
    Unprompted review
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    Reply from BT Office Furniture & Interiors

    Thanks for the positive review Michael. Delivery, assembly & installation is all part of the service!

    Rated 5 out of 5 stars

    Happy customer

    I was looking for a single office chair for home use. I went to BT Office Furniture as I had previously bought other office furniture (desk/shelf unit and storage cabinet) from them and been pleased with both the advise and delivery.
    I wanted a chair that would be adjustable and really comfortable to sit in. I was shown a number, and found several that would 'do the job'. However the particular combination of features and colour were not in stock, but were promptly ordered. Written confirmation of the order was received next day, and the good delivered within two weeks of ordering (faster than expected). The chair has proved to be everything I expected. It is without doubt the most comfortable office chair I have ever sat in.

    September 30, 2013
    Unprompted review
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    Reply from BT Office Furniture & Interiors

    Colin, we're so pleased that we could recommend and provide such a comfortable chair! Thank you also for taking the time to write such a lengthy review - it's greatly appreciated.

    Rated 5 out of 5 stars

    They understood our requirements

    I had previously used BT Office and was very pleased with the professional service given to us, hence I had no hesitation in going back to them. Nigel Curtis was my sales consultant and we had built a good rapport previous, so it was easier Second time around, they understood our requirements, pointed me in the right direction and advised me when I sought their advice. This helped to speed up the process of a usually very time consuming exercise.

    September 10, 2013
    Unprompted review
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    Reply from BT Office Furniture & Interiors

    Therese, your review is very important to us. Thank you for taking the time to comment so thoroughly. I will pass on your review to Nigel.

    Rated 5 out of 5 stars

    Hidden location wirth friendly staff

    Had been looking for an office chair on-line for some time, visited BT's Office/Showroom on spec. Was invited to look around (without any sales pressure). Was given help and advice when asked for. Ordered the chair there & then was available for delivery within 2 days. I opted to collect it myself as I was in the area. Overall first class service

    September 4, 2013
    Unprompted review
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    Reply from BT Office Furniture & Interiors

    Thank you for taking the time to post a review Duncan. We always try to offer as much assistance as possible in the showroom with as little imposition as possible!

    Rated 5 out of 5 stars

    Excellent service from sales and installation.

    Nigel provided an excellent sales service and the team delivered and installed the goods brilliantly and in a very timely manner.

    September 3, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    Thanks Shaun. I will pass your comments on to Nigel. Glad you were happy with the install.

    Rated 5 out of 5 stars

    First Class Service

    They delivered and put together a complete set of furniture very professionally

    September 3, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    Thank you very much for taking the time to post a review. It is greatly appreciated.

    Rated 4 out of 5 stars

    Good product and service, apart from a couple of minor issues

    Good desking & pedestals. Confusing sales person to start with who quoted different items specs to those shown online but got to the bottom of it in the end. Desks arrived on time apart from a day due to lorry breakdown. Assemblers were good, fast, polite and tidy. Couple of small scratches on desks but overall very happy with them.

    July 31, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    Thanks for your detailed review Michael. This kind of information helps us to improve our service in the future. We're glad the minor issues were resolved.

    Rated 5 out of 5 stars

    Always very helpful

    I often pick up items from their warehouse. The warehouse manager is always extremely helpful.

    July 31, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    Thank you Dave. We will pass on your comments to our warehouse manager (also called Dave)

    Rated 4 out of 5 stars

    Couldn't have been more pleased!

    Our experience with BT Office Furniture was excellent - the products themselves are just what we wanted and the service was excellent. The guys who came to put the furniture together (yes, you dont have to do it yourself - all included in the price!) were very friendly, helpful and efficient

    All round a Gold Star service

    July 4, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    We're so pleased that you found our service was Gold Star! Thanks for taking the time to post a review Gina.

    Rated 5 out of 5 stars

    EXCELLENT SERVICE

    BT Office Furniture and Interiors were extremely helpful and patient throughout from my initial queries to the final details.
    They were quick to respond to e-mails and phone calls, helped me with making decisions and informing me of arrival times etc.

    July 3, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    Emma, we always appreciate it when people take the time to review our service. Thank you and we're glad your experience was a happy one.

    Rated 4 out of 5 stars

    Great service!

    Quick and easy to deal. The furniture arrived in good time and was quickly assembled by the friendly crew who delivered it. Good, professional company.

    July 3, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    Thanks for the positive review Matt - it's greatly appreciated.

    Rated 4 out of 5 stars

    BT = Better Telecomunocations

    Excelklent service.
    Stopped me from moving to Sky.
    You do give me Better Telecommunications and have done for a very long time.

    July 2, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    Many thanks for your review Mr Shore. Although you are also a previous customer of ours (BT Office Furniture), I think you may have us confused with British Telecom?

    Rated 5 out of 5 stars

    Great friendly service

    I have used BT Office to supply ergonomic chairs for work and have just bought some chairs for my home office. The staff are extremely helpful and they have a great range to choose from.

    July 2, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    Thank you Jo for your very kind review.

    Rated 5 out of 5 stars

    Quick and easy. Great service

    The people at BT Office furniture were extremely helpful. The order arrived on the date promised and the delivery guys quickly build the desks with very little disruption to the people working around them.

    June 28, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    Thanks for taking the time to post a review Jenny. It's always great to get positive feedback.

    Rated 5 out of 5 stars

    Excellent

    Stored all our furniture for us while our lease negotiation and a new baby stalled our office move, then delivered and set-up everything really quickly by a very friendly bunch of guys.
    A few clips missing from a cupboard which when mentioned arrived the next day.

    They will definitely get my business next time.

    June 28, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    Thank you for your very kind review Richard. Sorry about the clips but glad you got them in the end.

    Rated 4 out of 5 stars

    Will use again.

    Good service when booking an order. Item late on delivery, so had to chase-up. Quick delivery from then onwards.

    June 28, 2013
    Unprompted review
    BT Office Furniture & Interiors logo

    Reply from BT Office Furniture & Interiors

    Thanks for your review Tony - apologies for the late delivery. Glad you were happy in the end.

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