BudgetmotorscaerphillyReviews 

40
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is a new garage name with old owner, avoid at all costs. All the positive reviews are a lie. Please do not buy from this garage, Google the owner. We reported the original garage, legally no... See more

Rated 5 out of 5 stars

Under new management!, Please ignore previous reviews about the old owner and management of the business, We have purchased 2 vehicles between our family members this week and only had a small issue... See more

Rated 5 out of 5 stars

Went looking for a reasonably priced run around, although some were above our budget, we found one with no problems. Chris advised us about a few things and promised this would be done before we colle... See more

Rated 5 out of 5 stars

Whole process was smooth sailing. Chris knows his cars well and answered all my questions. I put a deposit down on a Saturday and requested the car be ready by Tuesday morning (cleaned and serviced).... See more

3.9

Great

TrustScore 4 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(40)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Honest review

This is a new garage name with old owner, avoid at all costs. All the positive reviews are a lie.
Please do not buy from this garage, Google the owner.
We reported the original garage, legally nothing was done, it has now changed names several times, they continue to trade.
If you believe one review and want to save months of stress please read this one.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great and friendly service & easy process.

Whole process was smooth sailing. Chris knows his cars well and answered all my questions. I put a deposit down on a Saturday and requested the car be ready by Tuesday morning (cleaned and serviced). This didn't give him a lot of time to work with but he got it done and true to his word it was ready to be collected on Tuesday, no messing. Chris kept me updated with the progress too. I love my new car and feel confident I made a good decision buying from here and would recommend to others looking to buy a car. Very happy with the process and my purchase. Thank you Chris

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Having gone to other well known garages and had awful cars I tried budget motors. I am so glad I did. Chris is absolutely amazing. Such an honest genuine nice guy. No hard sale. No BS. He listened and was just great from the beginning. He’s not a suited & booted kind of person. He had dirty hands from working on the cars. He knows his stuff. We picked up on a couple of little things and he said he’d get them done by pick up. He kept me in the loop on eta of car being ready to collect. He was an absolute star. He said it would be ready Saturday and it was! I’ve driven away today with confidence in the vehicle knowing I have a warranty too. The car is for my daughter after just passing her test so I’ve been super paranoid on the car she gets being safe to drive. I honestly have left there today 100% happy and no worries at all. Thank you so much Chris. You are an absolutely amazing person! Definitely recommend to others and will definitely be getting my other daughter’s car from him too!

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience - very helpful and kind men! Gave me good advice in general for my car hunt and the car I bought off them was the best I saw that day. They checked various things for me, allowed me a second test drive, were flexible about sorting a new MOT even after I took the car away, negotiated on the price… Can’t fault them thus far! Would go back and would recommend them to my friends.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Went looking for a reasonably priced…

Went looking for a reasonably priced run around, although some were above our budget, we found one with no problems. Chris advised us about a few things and promised this would be done before we collected the car. And they were! No issues since and made to feel at ease and welcome. Would definitely get any further cars should we need to from here but looking forward to a lot of happy motoring in our current one!

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

Dodgy Dealers

Stay away from this car sales! If you like to keep your money, don't go anywhere near them! Dodgy con artists. You'll end up with a car with multiple of problems, that you will end up having to pay for.

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Bought a Range Rover from budget cars…

Bought a Range Rover from budget cars Caerphilly Mark was brilliant test drive
And all information about car was excellent
Buying experience and after sales all went very smoothly really pleased
I would recommend and certainly use them again
Paul Williams

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Bought a Blue Mokka from Mark

Bought a Blue Mokka from Mark, Budget Motors Caerphilly. He was so helpful during the sale and aftersales.
He went out of his way to make our experience go smoothly with complete satisfaction.

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great car, great experience and great team

I can honestly say that the experience I have had with Mark and his team was brilliant. I was almost put off by some of the other reviews, but so glad I wasn’t.
My understanding is that mark took over a couple of months ago.
Anyway there were a few bits that needed to be done on my Jeep and they sorted everything and delivered to me in Norfolk. Mark really went above and beyond for me!

June 27, 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy from these, read my experience

I bought a Vauxhall Mokka from Mark at Budget, was told the car would be serviced and valeted, with a fresh MOT. Mark told me he had fitted Bosch Fuel & Oil filters, MOT done and car would be valeted. When I collected the car, this wasn't valeted, smelled of dog, had done myself £50. Had to have a part fitted as knocking sound, this would have been a MOT failure, day after collecting cost £138 Mark reluctantly reimbursed. Car started to run sluggish 6 weeks after collection, went to my local garage, told needed service and fuel & oil filters changing as urgently needed doing £200. Had to also chase my V5. Mark said he would replace part of the interior dash as chrome was cracking with new one, he told me he could only get black, after closely looking at it, all he'd done was remove the cracked chrome work. Messaged Mark about the service of the car, ignored message.

April 4, 2024
Unprompted review
Rated 1 out of 5 stars

Tipical used car dealers

These are your tipical used car dealers, they're not called "Budget Motors" for nothing, avoid them if you can but if you do decide to buy a "car" from them keep your wits about you and keep your eyes open, but most of all factor in the cost of a V5 as for some reason they don't give the green part or transfer the V5, it only takes a couple of minutes online to do when selling a vehicle

May 19, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

We recently bought a car off Mark at budget motors Caerphilly. What outstanding service, Mark was so helpful and the car is outstanding and the after sales service is as impressive. Highly recommend

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Happy customer, purchased a 1st car for my son last week. 16 year old car with full service history & low mileage. Mark was pleasant to deal with. The car has been for a health check today at a main dealer & the car is in great condition.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Bought a 2010 ford S max

Bought a 2010 ford S max, 12 month MOT, new CAM belt and water pump and recipts of proof, great service no issues after a month so far, thanks Mark 👍 very helpful

February 14, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look