Friendly personnel. No hard sales. Fair pricing. Kept informed from start to finish. Doors are exactly what I asked for. Workmen clean, respectful and knowledgeable. Would definately recommend. I dr... See more
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Would recommend for anyone thinking of installing new very high quality double glazed windows. Excellent service very good value considering the effort to install properly. The fitters Michael and Joh... See more
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We had a smooth, easy and positive experience with Budget Windows from start to finish. We were communicated with every step of the way and Kim our coordinator was happy to answer any query we had. Ou... See more
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I was looking round for someone to give me a quote for 3 new windows Budget windows where the only ones to answer a phone give me an appointment and actually turn up. The whole process was very quick... See more
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Company details
Written by the company
Why pay more when upgrading your North East home? At Budget Windows, we understand the importance of quality and affordability. Our ethos is simple—deliver exceptional, energy-efficient windows and doors without breaking the bank. Say goodbye to draughty, outdated windows and doors, and welcome a warmer, more comfortable home environment. Located in the heart of the North East, we have dedicated ourselves to providing homeowners like you with products that not only improve thermal efficiency but also enhance the aesthetic appeal of your home. Our extensive range of windows and doors is designed to cater to various styles and preferences, ensuring that every customer finds the perfect fit for their home. We pride ourselves on transparency and honesty. At Budget Windows, there are no hidden fees or inflated prices. Our straightforward, affordable pricing reflects our commitment to making energy efficiency accessible to all. Every product we offer is backed by our commitment to quality and durability, ensuring you enjoy long-lasting benefits. Contact us today at 0800 449 449 to discover how we can transform your home with our cost-effective solutions. Visit our website at www.budgetwindows.co.uk for more information and to view our range of products. Transform your living space with Budget Windows—where quality meets affordability.
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4.4
Excellent
295 reviews
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Replied to 100% of negative reviews
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Excellent Service
Excellent service from begining to end quality product. Engineer was spot on and really took care in his work not just installation but the care in presentation and functionality.
December 19, 2024
Unprompted review
Reply from Budget Windows Ltd
Dear Scott, thanks very much for taking the time to post your review, we really do appreciate it.
Salesman showed us the the windows and…
Salesman showed us the the windows and made every simple and easy to understand we get them fitted in the new year and all being well I hope they will not only look good but save us on heating bills too.
November 27, 2024
Reply from Budget Windows Ltd
Dear Peter, thanks a lot for posting your feedback on here, we really do appreciate it.
Budget great job
Budget told us fitters would arrive between 8/9 bang on 8 they arrived. Introduced themselves and straight on with the job. What a team first class job they never stopped fitted 11 windows and 2 doors within 2 days. 10/10
December 19, 2024
Unprompted review
Reply from Budget Windows Ltd
Dear John, thanks a lot for your feedback about your experience with us, it’s great to hear and really appreciated.
Great service
December 6, 2024
Reply from Budget Windows Ltd
Dear Joanne, thanks a lot for your 5 star review, it’s really important to us.
An excellent experience!
Today I had my kitchen back door installed.
Rob the installer was friendly and professional.
He explained about the components of the door which make it secure and robust.Then he set to work and finished it in good time. He was very tidy and took all the rubbish away along with my old door.
I was delighted with the outcome. The door looks amazing and makes my kitchen.
I unreservedly recommend Budget Windows if you are wanting a first class service.
December 11, 2024
Unprompted review
Reply from Budget Windows Ltd
Dear Kathleen, thanks very much for your feedback about your experience with us, we really do appreciate it and I’m thrilled to hear that you’d recommend us, there really is no higher praise you could give.
Poor service
When the sales rep xame, I asked for 2 sash windows, exactly the same with same finishes as my existing sash windows. I asked for chrome fittings and got white. One minute somebody phoned me saying it would be changed, the next minute it is my fault as on the survey it says white. I was very hesitant to pay full amount before installation but had no choice. Now nothing I can do apart from being upset whenever I look at the 2 sash windows with white fittings. I saved hard for those windows and I wish I had stuck to the previous company. Very poor customer service. Only interested in the morning ey.
September 28, 2024
Reply from Budget Windows Ltd
Dear Marie, I’m sorry to hear that you aren’t happy with the service provided, it obviously not what we want to hear. I understand and share your frustration, however the contract will have on what colour the hardware was and also the surveyor would double check that before manufacture goes ahead, so it’s very unusual for there to be any dispute afterwards in relation to colour choices. Obviously we want all of our customers to be happy so what I will do is speak with the manufacturer and see if anything can be done retrospectively to swap the hardware and one of our team will be in touch with the result. Thanks for highlighting your issue to us and we will be contact you in due course.
Accurate and professional
My door was to be a replacement for a uPVC door fitted into a non-standard Victorian doorway. The existing door had been a poor quality bodged job. The fitters removed everything back to the original brickwork. The installation was precise and accurately fitted and well finished.
December 6, 2024
Unprompted review
Reply from Budget Windows Ltd
Dear Nigel, thank you very much for taking the time to leave your feedback on here, we really do appreciate it.
Professional
Professional explained what they were doing and done a great job. When one piece of the window had a small gap came back next day fixed it straight away.
December 3, 2024
Unprompted review
Reply from Budget Windows Ltd
Thanks so much for your feedback, it’s really important to us and it’s great to hear how pleased you are.
Fantastic job.
The fact that we had a good fitter bye the name Rob. Top guy. He was very thorough in his work. Very polite had time for the customer and finished of his work withpride. The windows are very good quality. And look good. And no negatives. Keep the good work up. Thanks.
December 5, 2024
Unprompted review
Reply from Budget Windows Ltd
Dear Lynn, thank you very much for your kind words about Rob, I’m sure he’ll be thrilled and obviously we really appreciate the feedback.
Reply from Budget Windows Ltd
Dear Mr Parsons, thanks a lot for your feedback, it’s really important to us.
Great service from budget windows.
Excellent service from Budget windows. I had a bedroom bay window fitted by Rob. He’s a super guy , helpful and friendly and he did a marvellous job . Clean and tidy workmanship . He definitely deserves a five star rating .
December 4, 2024
Unprompted review
Reply from Budget Windows Ltd
Dear Lorraine, thanks very much for your feedback about Rob, it’s fantastic to hear how pleased you are with his work.
Top fitter Rob
We are very delighted at the quality and fitting of our windows,by Rob.His work is immaculate.He was very respectful to our home .He cleared up everywhere leaving us with our beautiful new windows.A lovely pleasant guy who takes great pride in his work.Thanks Rob,for a fantastic job.
December 3, 2024
Unprompted review
Reply from Budget Windows Ltd
Dear Pam, thanks so much for your lovely words about your experience with Rob installing your new windows. I’ve no doubt he’ll be delighted to hear this and you certainly aren’t the first to give him high praise which is brilliant for the company.
Great product and a great team
We recently had our front door and french door replaced.
Great product, very friendly sales person and surveyor, excellent communication from Jane and cracking workmanship by dan and phillip
November 15, 2024
Unprompted review
Reply from Budget Windows Ltd
Dear Gary, thanks very much for taking the time to post your review, it really means a lot to us and I’m sure Jane, Dan and Phil will be thrilled to get a mention for their work.
The windows are great but still waiting…
The windows are great but still waiting for paper work
October 7, 2024
Reply from Budget Windows Ltd
Dear Jacqueline, thanks for highlighting this to us. I’ll make sure that the admin team are prompted today and hopefully the relevant paperwork will be sent to you swiftly.
Reply from Budget Windows Ltd
Dear Diane, thanks very much for your feedback, it is really important to us and greatly appreciated of course.
Dan the fitter was first class and had…
Dan the fitter was first class and had done a fantastic job would recommend
November 27, 2024
Unprompted review
Reply from Budget Windows Ltd
Dear Kevin, thanks so much for saying you’d recommend Dan our installer, it really means the world to us to have happy customers and I’ve no doubt Dan will be as delighted as we are that you are so pleased with his work.
Excellent job.
Door fitted today by 2 lads who have done a fantastic job, turned up on time and were very professional (thank you). Every sales person or representative I have dealt with throughout the process have been absolutely lovely and very helpful. The door and side panel I have had fitted are beautiful and finished to a high standard. I would 100% recommend this company and will use again.
November 27, 2024
Unprompted review
Reply from Budget Windows Ltd
Dear Terri, thanks very much for saying you’d recommend us, it’s the highest compliment possible and we really do appreciate it.
Excellent New Doors
Excellent new doors fitted but due to one of their suppliers causing problems its taken a bit of time to get there. No problems keeping a tab on progress and this week now fully fitted by Rob, thank you, and looking good
November 25, 2024
Reply from Budget Windows Ltd
Dear Peter, thanks very much for your feedback, it’s really important to us and greatly appreciated. I’ve no doubt that Rob will be thrilled to get a mention and I’ll be sure to let him see this.
Really pleased with our new windows
Really pleased with our new windows. Rob did a brilliant job of fitting them, was very professional and kept it really tidy.
Rose and Geoff.
November 22, 2024
Unprompted review
Reply from Budget Windows Ltd
Dear Rose and Geoff, thanks very much for your kind words about the installation carried out by Rob, we really do appreciate the feedback and I’m sure Rob will be delighted too.
Reply from Budget Windows Ltd
Dear Joan, thank you for your review, it’s very important to us and greatly appreciated.
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