Budsies Reviews 

297
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the product quality and craftsmanship, often noting that their custom creations exceeded expectations and looked amazing. Many people appreciate the friendly and responsive staff who work closely with them, ensuring unique designs are brought to life with great detail. However, some customers noted that the final product did not always perfectly match their original vision, with details or features sometimes inaccurate or missing. A few also experienced lengthy order processes and shipping delays. There were also instances of dissatisfaction with service, including unexpected cancellations after payment or products not being as advertised.

What people talk about most

Product

Consumers generally express satisfaction with the product, often praising the detail and accuracy in bringing... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of the... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with their... See more

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, responsiveness, and... See more

Service

People report ambiguous experiences with service, with many customers expressing satisfaction, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The service itself was pretty good. I had communication with the person in charge of my plush, but there were times I had to reach out to ask what the updates were for the designing. They still respon... See more

Company replied

Rated 4 out of 5 stars

Easy to submit order. Company was great at communicating through email where our character was in the “building” process. Good quality and workmanship. Kind of pricey… for price paid, should include a... See more

Company replied

Rated 5 out of 5 stars

Team was super friendly and still gave me insight for the plushie despite not getting the sneak peek option. Packaging 5/5 Plastic branded bag sealed the plushie in great condition. Communi... See more

Company replied

Rated 5 out of 5 stars

I'm super-happy with how my Inside Out original character turned out! He's so cute and looks almost exactly like my drawing that I sent them. I especially love the embroidery for the face. I only need... See more

Company replied


Company details

  1. Toy Manufacturer

Written by the company

Budsies turns art into custom stuffed animals, makes custom plush dolls of people, large stuffed animals, and plushies for brands, authors, & more. Ships Worldwide.


Contact info

4.1

Great

TrustScore 4 out of 5

297 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(297)

137 reviews in the last 12 months

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Rated 4 out of 5 stars

Bigger than u would think

Great job great job really great job

October 20, 2025
Budsies logo

Reply from Budsies

Hi Sophia!

We're happy you love your replacement plushie of Pinky! Our plushies are a standard 16 inches, but you can always request a smaller size if you'd like when ordering in the future too! Thanks for your feedback! 💙

Rated 5 out of 5 stars

100% Worth It!

Super happy! Amazing product, team, and company overall. 10/10 would recommend to anyone.

October 20, 2025
Budsies logo

Reply from Budsies

Hi FJ!

We're so happy to hear you loved your Budsies experience! All of your Selfies plushies turned out great! We hope each kiddo loves having a plush of themselves! Thanks for your kind words! 💙

Rated 5 out of 5 stars

Perfect experience

Oh my goodness, our stuffed animal turned out so fantastic! The process was clear and transparent. The quality was amazing ! Would definitely use again for future projects !

October 14, 2025
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Reply from Budsies

Hi Brittany!

Your Budsie plush of Timber turned out so cute! We're happy to hear you loved our our production and update process! The faux fur addition was a great call, we had a blast bringing her character to life! We'd love to make you more Budsies in the future! 💙

Rated 5 out of 5 stars

Excellent attention to detail

Excellent attention to detail. Highly recommend!!

October 14, 2025
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Reply from Budsies

Hi Jesse!

We're happy to hear you love the details included on your wrestling Budsie! It looks so cool, the colorful hair is awesome! 💙

Rated 1 out of 5 stars

We asked for an elegant

We asked for an elegant. They body looks more like the body of the dog. The body doesn't look anything like elegant. Very disappointing experience. Do not recommend

October 20, 2025
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Reply from Budsies

Hi Alla!

I'm sorry to hear that Ella's Elephant Budsie didn't turn out the way you hoped for! Our designers took the pictures of Ella and used those to make her Budsie as best as they could! We always want everyone to end their Budsies experience on a high note, and we'd be more than happy to see what we can do to help with your Budsie! If you could email us at support@budsies.com, we'd be happy to talk more from there! 💙

Rated 1 out of 5 stars

Shipped to the Wrong Address

Be warned, if you choose to purchase using PayPal, you will not be asked to input a shipping address, so if you intend to send it to someone else's home (or the address linked to PayPal is old) your order will be shipped to the wrong place. The moment I placed the order online, I noticed the incorrect address and changed it in my account on the Budsies website, which was a full 5 weeks before it shipped. They still shipped it to the incorrect address, saying that account change applies only to future orders and that there was nothing they could do until (IF) the package was returned to them.

October 27, 2025
Unprompted review
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Reply from Budsies

Hi Greg!

I'm sorry to hear that you weren't happy with the ordering process through PayPal!

Unfortunately we don't have control over how PayPal's system saves information or addresses. Changing the address on your account through our Budsies website updates your information for all future orders, which we have in our FAQ to help! We saw you're already talking to our team for help, and you can always continue to email us at support@budsies.com for any additional questions! We're looking forward to getting your Budsie home to you. 💙

Rated 5 out of 5 stars

The service was great

The service was great! They responded at a reasonable time and kept me informed. If I had any questions, they responded. I spent a little more to get a sneak peek. When I had a revision for them, they corrected it. Super easy to work with.

October 1, 2025
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Reply from Budsies

Hi Ashley!

It makes me so happy to hear you love how your Budsies experience went! 💙

Your book character plush of Odin the Orca turned out great! Our designers loved making his Supersized Budsie! We're glad our team was able to help with your questions throughout the production and Sneak Peek process. We appreciate your feedback and review Ashley! Thanks for letting us bring Odin to life! 💙

Rated 5 out of 5 stars

Cute Plushie For An Autistic Adult

I have autism and one thing I love is having plushies for comfort, my partner drew me a picture so I could order my own and it turned out adorable and high quality. Budsies are not just for kids but can be for adults too and I'm super happy with my purchase! (:

October 17, 2025
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Reply from Budsies

Hi Dahlia!

Thanks so much for your kind words! We truly believe creativity knows no age limit, and Budsies are something everyone can enjoy. Knowing how happy your plush has already made you means the world to us! We hope your new Budsie brings you joy for a long time to come. 💙

Rated 4 out of 5 stars

The service itself was pretty good

The service itself was pretty good. I had communication with the person in charge of my plush, but there were times I had to reach out to ask what the updates were for the designing. They still responded by the next day, but a suggestion is to give an auto response or a small estimate as to when the next process will begin so people aren't left wondering if their plush was forgotten about

October 13, 2025
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Reply from Budsies

Hi Naomi!

We're glad you were happy with our team's overall service throughout the production process! 💙 Our turnaround times are a bit longer than other companies since Budsies are handmade and custom made.

We always want to be as transparent as possible with customers while we make their plushies! We have multiple ways to check orders, including reaching out to our team like you did, or making a Budsies account which shows the exact step your plush is in for each part of the production process anytime! You can always send us any other questions at support@budsies.com. Thanks for your feedback Naomi! 💙

Rated 5 out of 5 stars

AMAZING!!

AMAZING!!! My son is autistic and spends alot of time drawing his own versions of my singing monsters so for Christmas this year I decided to turn one into a plushie as he is also very fond of plushies. He hasn't received it yet since its not Christmas yet but I am beyond excited and pleased with the result! It is much better than I had hoped! I really enjoyed being kept informed of every step along the way.

October 8, 2025
Budsies logo

Reply from Budsies

Hi Katie!

Your son's singing monster drawing was so much fun for our designers to bring to life! The details of the glass flasks being filled with red Mountain Dew is super cool!

You're an amazing mom to get him a Budsie of his art for Christmas! We hope he loves it! We're so happy you enjoyed your Budsies experience. Thanks Katie! 💙

Rated 5 out of 5 stars

Extremely satisfied

Astonishing attention to detail; love it!

October 13, 2025
Budsies logo

Reply from Budsies

Hi Joane!

Our team is so happy we could make a Selfies of you! The details turned out perfect! We hope having the plush brings your kiddo lots of happiness and joy. 💙

Rated 4 out of 5 stars

Overall good experience

Easy to submit order. Company was great at communicating through email where our character was in the “building” process. Good quality and workmanship. Kind of pricey… for price paid, should include a “free” preview to allow for any small changes.

October 14, 2025
Budsies logo

Reply from Budsies

Hi Michele!

Thanks for your review! We're happy to hear that the ordering process went smoothly for you! Sonk's plush is super cool!

For our Budsies price, we know it can be a bit higher than other plushies. Our Budsies plushies are all custom made and handmade by talented designers, and each one is created from scratch with a new pattern created each time. Our prices reflect that, along with the high quality materials used to make one-of-a-kind plushies for each customer! 💙

The Sneak Peek upgrade is always optional too! The reason for the Sneak Peek fee is because of the materials and time costs that may incur to adjust the plush to be the best it can be for the customer! We have more details at our FAQ and you can email us at Budsies.com with any additional questions you have! Thanks again Michele! 💙

Rated 5 out of 5 stars

Plush Toy

I am very happy with the plush toy I ordered. It’s perfect and looks exactly like the original. I couldn’t have imagined it would be so beautiful and so similar to the original.

October 14, 2025
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Reply from Budsies

Hi Michal!

Thanks for your review and for letting us re-create your old plush! The faux fur addition made it look so much like the original! We're glad we could make a new version of your beloved plush. 💙

Rated 5 out of 5 stars

Service was great

Service was great! I got responses almost immediately and we communicated well. They were able to understand my requests and asked questions when they needed to.

October 8, 2025
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Reply from Budsies

Hi Grace!

Your plush of DG looks awesome! It brings a smile to our faces knowing your Budsies experience while we created your persona plush was what you hoped for. We hope your Budsie brings you lots of joy! 💙

Rated 2 out of 5 stars

Disappointed

Item created was an interpretation of the creation submitted. Returned was a similar face, colors were ok, and fabric was soft. However, the movement of the original is entirely absent from the arms to the legs. Bad form…rather no form at all, strictly stiff & stagnant.

October 19, 2025
Budsies logo

Reply from Budsies

Hi Lynn!

I'm sorry to hear that the outcome of your Budsie wasn't what you hoped for!

Our plushies don't necessarily have the same movement as clay figure character like you submitted, since they're a different material. Our plushies are stuffed well with hypoallergenic polyester to make sure it lasts as long as possible!

We would be more than happy to see how we could find a solution to your questions and give you a great Budsies ending like you hoped for. If you could email us at support@budsies.com, we'd love to talk more from there! 💙

Rated 5 out of 5 stars

Quality is fantastic

Quality is fantastic! Came out so well. Only small complaint is wish the mustache on the stuffy would have been attached to the stuffy for a little further than it was. But 10/10 recommend. And will be having another drawing come to life through this company. The wait is a little long but bad. Again, quality was so great and well worth the wait.

October 3, 2025
Budsies logo

Reply from Budsies

Hi Amanda!

We appreciate your feedback! Your Budsie looks awesome! I'm sorry you didn't love the look of the mustache on your plush! If you have any questions feel free to email us at support@budsies.com, we'd be happy to help from there! We can't wait to make another plushie for you in the future! 💙

Rated 1 out of 5 stars

it did look like the character and the…

it did look like the character and the two that were made look completely different from each other.

October 3, 2025
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Reply from Budsies

Hi Jason!

We're sorry to hear you're unhappy with your plush! We checked and it looks like you accepted the Sneak Peek preview that showed the final plushie you ordered! Our support team hasn't yet heard from you, but if you email us at support@budsies.com we'd be happy to see how we can help end your Budsies experience on a high note! 💙

Rated 3 out of 5 stars

Love my plush but things to note.

My budsie took a long time. I first put in the order in June and I've only just now received him in October. The original estimated shipping date was in August. Bear in mind, I am in Canada, but even still taking 2 extra months to get to me got me rather nervous.

Other thing is, as any other review might tell you for budsies, the finished product is not going to be 100% what you envisioned. They are a bigger company and therefore are more likely going to make some design decisions that you may not have made would you be making it yourself. I went in deciding I'd be okay with this, but also made sure to pay extra for their revision service.

I do love my plush, but the process of getting him brought some anxieties and there are indeed some aspects I would change should I have known about them.

September 30, 2025
Budsies logo

Reply from Budsies

Hi Mars!

Thanks for your feedback! We're sorry your Budsies experience didn't go exactly as you hoped! 💙

Since our plushies are handmade and custom made, our turnaround times are always an estimate. We always try to send plushies as quick as possible! We're glad you love how Creature's plush turned out, and our team would love to see how we can help make your Budsies experience better. If you could email us at support@budsies.com we'd be happy to talk more there! 💙

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