The service itself was pretty good. I had communication with the person in charge of my plush, but there were times I had to reach out to ask what the updates were for the designing. They still respon... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to submit order. Company was great at communicating through email where our character was in the “building” process. Good quality and workmanship. Kind of pricey… for price paid, should include a... See more
Company replied
Team was super friendly and still gave me insight for the plushie despite not getting the sneak peek option. Packaging 5/5 Plastic branded bag sealed the plushie in great condition. Communi... See more
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I'm super-happy with how my Inside Out original character turned out! He's so cute and looks almost exactly like my drawing that I sent them. I especially love the embroidery for the face. I only need... See more
Company replied
Company details
Written by the company
Budsies turns art into custom stuffed animals, makes custom plush dolls of people, large stuffed animals, and plushies for brands, authors, & more. Ships Worldwide.
Contact info
United States
- www.budsies.com
4.1
Great
297 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Reply from Budsies
Hi Pascal!
Thanks for your review! We're glad our team was able to help you while we recreated your kiddo's plushie, and that you were happy with our service. 💙
I am yet to give it to the child
I am yet to give it to the child, waiting until Xmas,
October 28, 2025
Reply from Budsies
Hi Shirley!
I'm so sorry to hear that you're unhappy with how Lily's Selfies turned out! We never want customers to leave their Budsies experience unsatisfied. We'd love to offer you a free remake of her Selfies so it looks more how you pictured! If you email us in the next couple days we can try to get her new plush to you by Christmas! 💙
Came out awesome!!!!!
October 25, 2025
Reply from Budsies
Hi James!
We agree, your Baseball Budsie looks super cool! We're glad you love it! 💙
Easy process
I liked receiving updates as the stuffed animal was being made. The description of the manufacturing process made it easy to wait for the finished product. The whole process from beginning to end was easy.
November 5, 2025
Reply from Budsies
Hi Kate!
Thanks for your review and feedback! It means a lot to know you found the updates helpful during the production process! We always try to make everything as easy as possible from ordering to receiving your plush. Your Red the Red Fox Budsie turned out awesome! 💙
My experience was great
My experience was great. I knew about every stage my custom Plushie was in, and when it shipped and was ready to ship. Overall, after it was shipped, it took 2 days to get delivered to me. They did a great job. Thank you Budsies for my custom plushie.
October 29, 2025
Reply from Budsies
Hi Gabby!
We're so happy to hear you loved your Budsies experience, including the updates during the production process! Your Dracula Parrot Budsie looks so good, especially with the faux fur addition! We appreciate your kind words! 💙
Budsies' designers did a great job with…
Budsies' designers did a great job with preview and changes to my character plushie.
October 29, 2025
Reply from Budsies
Hi Berrie!
Ducky's Budsie is so adorable! We're glad you love her plush, and that you found the Sneak Peek helpful! Our team is so glad we were able to make the changes you wanted to get Ducky's Budsie perfect. 💙
Perfect
The budsie came out exactly like the picture. My granddaughter will be so excited.
October 22, 2025
Reply from Budsies
Hi Dana!
We're honored to have had the chance to bring your granddaughter's Cupcake Kitty Cat Unicorn to life! The rainbow cupcake paper is so pretty and added a lot of fun colors to her plush! We hope she loves it! 💙
The body is good and is very accurate…
The body is good and is very accurate to the drawing, but the scars were made brown instead of a red-ish tone. The neck is too long and the scarf is just a tied piece of cloth instead of being stitched at one point.
The hair is only attached at the very top and feels insanely flimsy, and the front of the hair is one single part instead of being separated into the main part and the bangs, the front hair also is very short and reveals way too much of the face compared to the original reference.
Overall, it's a decent plushie, but I am immensely disappointed with the hair
October 28, 2025
Reply from Budsies
Hi Bartosz!
We're sorry to hear you're unhappy with how your Supersized Budsie of Nora turned out! Our designers did their best with the reference art included in the order! We would still love to see what we can do to end your Budsies experience on a high note! If you could email us at support@budsies.com that would be great! 💙
Very poor experience
After several very positive past experiences, this has been quite the opposite. My order took over three months to ship (six weeks longer than estimated) and was very sloppily executed. My order included an accessory (a pirate sword) for which I was charged extra, but the execution was absolutely abysmal. Clearly they were not able to produce the accessory as requested, but instead of simply telling me this and changing the design, they sent a substandard item. Unacceptable.
October 29, 2025
Reply from Budsies
Hi Diego!
I'm so sorry to hear that your most recent Budsie didn't turn out the way you expected! Our team did their best to make the plush sword for Pelefant's Budsie! Since we only use safety approved plush material, we unfortunately can't replicate plastic like in the character picture you sent. We'd love to see how we can help with your order! Please email our team at support@budsies.com with your questions. 💙
its alright
overall design of the plushies and stuff is alright but there does seem to be a slight communication gap between the seamstresses as I asked for some changes only for the next set of images to not have those changes made
October 28, 2025
Reply from Budsies
Hi Gabloing!
We're sorry to hear that you're unhappy with how your Sneak Peek went! We always try to make the requested changes during the different Sneak Peek rounds! If you feel we missed the mark on any details you hoped to see in the final version, please let us know by emailing support@budsies.com! 💙
Grandma’s Surprise
Y’all did such an amazing job creating a ‘monster’ just like my grandson’s drawing and my requests. I am giving it to him for Christmas and I have high expectations that he will absolutely love it!! Thank you!
October 20, 2025
Reply from Budsies
Hi Janice!
Your grandson's drawing of "Monster" was super fun to bring to life! All the colors and unique details really did create an amazing Budsie! You're a wonderful Grandma to gift him that for Christmas, we hope he loves it too! 💙
Fantastic!
I appreciated the check-ins about progress! The directions were easy to follow and the finished product is beautiful!
October 20, 2025
Reply from Budsies
Hi Sonia!
We appreciate your review! Our team has worked hard to make sure we keep customers as updated as possible during the production process, I'm happy to know you found it helpful! Your Jellyfish Budsie is so precious! 💙
Overall Pretty Good
For the most part, I’m satisfied with the product. It didn’t turn out exactly how I wanted it, but in their defense, considering the directions and reference the creators were given, the team did an excellent job with what they had. I keep my plushie close to me on a daily basis; his appearance has started to grow on me
October 20, 2025
Reply from Budsies
Hi Mike!
Thanks for your feedback! We always want customers to end their Budsies experience happy! If you ever have questions for our team, feel free to send them to us at support@budsies.com! We're glad your Budsie has been close to you ever since it arrived. 💙 🙂
Item looks great but colour is quite a…
Item looks great but colour is quite a bit darker than the picture I provided. My granddaughter will love it.
October 19, 2025
Reply from Budsies
Hi Kelly!
Thanks for your review! I'm sorry the color doesn't look the way you pictured! Our team would be more than happy to work with you on a remake plushie if you'd like for your granddaughter! If so, email us at support@budsies.com and we can help more from there! 💙
Paid extra for service that didn't happen
I paid extra to get them embroidered and they arrived without. I reached out to customer service and they helped with a refund for that portion. It is a shame I didn't get the names on them, but the plushies look exactly like the drawings my kids did and I am sure they are going to love them.
October 18, 2025
Reply from Budsies
Hi Carissa!
I’m so sorry to hear that you’ve been unhappy with your Budsies experience and that you felt ignored by our team! We always want customers to leave happy. We saw that our team recently reached out to you and refunded you for the embroidery fee, but we'd love to offer you full remakes for the plushies if you'd like! Please let our team know through email how you'd like to move forward, we'd be happy to help from there! 💙
Very Cartoony
They were more cartoony than I wanted. I ordered 6 for my Grandchildren, 5 were "right". The last one was so bad I wouldn't send it. I expressed my concerns and they offered a remake. Hopefully, this time it will be better.
October 17, 2025
Reply from Budsies
Hi Marilyn!
I'm sorry that the Budsies for your grandchildren didn't turn out the way you expected! Thank you for reaching out to our team with your concerns, we're looking forward to remaking their Sandy Cat plush! You can send us any other questions there. 💙
Th experience was easy
Th experience was easy. The waiting was the hard part as my child could not wait to see his creation come to life. We were kept updated through the whole thing. The waiting was worth it, as budsies created a picture perfect copy of my son’s drawing.
October 20, 2025
Reply from Budsies
Hi Lacy!
We're happy to hear the wait was worth it for your kiddo's Vapor alien Budsie! The colors and details on his character plush are super cool and fun! We hope his new plushie continues to bring him joy. 💙
the beads were all bunched in one spot
the beads were all bunched in one spot. The eyes weren’t straight or even. Everything else was perfect!
October 22, 2025
Reply from Budsies
Hi Rilynn!
We appreciate your review! Our weighted plushies all come with a bead pouch sewn into the plush! To help give a visual, there's a picture of the pouch shown when selecting the upgrade during the customization process. You can always reach out to us for any other questions! 💙
For the eyes on the Strawberry Elephant Budsie, we'd love to see how we can help! If you could send us an email at support@budsies.com, our team would be happy to see what they can do. 💙
Very helpful staff of talented artists…
Very helpful staff of talented artists who made my character come to life.
October 22, 2025
Reply from Budsies
Hi Liam!
Your Budsie of Little Miss Calamity turned out adorable! Thanks for your kind words, they mean a lot to our team! 💙
These guys always do a great job
These guys always do a great job! It’s not their fault it takes so long. Practice makes perfect!
October 22, 2025
Reply from Budsies
Hi Ally!
Thanks for your kind words and support! We're truly honored to have had the chance to make a Selfies plush of your father. We hope having his custom plushie has brought you comfort and joy. 💙
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