Buildfix Reviews 857

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making the entire process smooth and easy to understand. Many people highlight the excellent service, noting the clear communication, punctuality, and the high quality of the work performed, often exceeding expectations. Consumers frequently mention the positive user experience, emphasizing the efficiency and thoroughness of the teams, who often provide detailed updates and ensure a tidy work area. The customer service is also highly regarded, with reviewers appreciating the friendly and approachable nature of the employees who take the time to explain every step.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency of the... See more

Quality

Customers had positive experiences with quality. Many reviewers were very happy with the results, noting the... See more

User experience

Reviewers consistently report positive feedback about the user experience. Customers frequently mention the... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very professionsl company and specialised teams to deal with. Starting with the structual engineer Chris that explained what needed to be rectified and provided the detailed quotes. Jack and team do... See more

Company replied

Rated 5 out of 5 stars

Engaged Buildfix to do ground work wall cracks and plastering. Ground work Sen and Harrison did a great job. Wall cracks and bars George and Kyle worked really good together and explained every s... See more

Company replied

Rated 5 out of 5 stars

This is the most efficient company we have ever dealt with. The communication was excellent and explained thoroughly by Bruno and Pedro. We had complete confidence. Andy checked the pipes and informed... See more

Company replied

Rated 5 out of 5 stars

Extremely happy to see my laundry room base sinking issue has been fixed perfectly. A huge thank you to Joe and Jamie. They arrived on time today as planned and explained the work they were going to d... See more

Company replied


Company details

  1. Structural Engineer
  2. Building Restoration Service

Information provided by various external sources

The Experts in Structural Repairs

Buildfix

Written by the company

The Experts in Structural Repairs
Combining the latest technological innovations with our extensive knowledge, we can repair wall cracks, stabilise foundations and stop rising damp with minimal disruption to the building, your daily life - and your budget!

Free On Site Inspection

Our Engineers will inspect your structural problem free of charge

Not only will we treat your home as if it’s ours, we also offer free house inspections and come to look at your house for no cost.

Contact info

4.9

Excellent

TrustScore 5 out of 5

857 reviews

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Rated 5 out of 5 stars

Customer Service at its Best

I have been in property and construction all my professional life. These guys treated our home no different to how we would. Nothing was too much trouble. They arrived on time and took care to protect the spaces in which they were working and did a thorough clean up every day.

May 29, 2025
Unprompted review
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Reply from Buildfix

Thanks Paul, that means a lot coming from someone with your background. The team always aims to treat every home like their own, so it’s great to hear that came through. Really glad we could meet your expectations — and thanks again for the kind words.

All the best,
Irene

Rated 5 out of 5 stars

Profesional and Kownledgeable.

I just had an engineer come by and I was very pleased with his professionalism and knowledge. He helpfully identified the sources of our problems and explained it in a clear and logical manner. A very trustworthy and reliable business!

May 27, 2025
Unprompted review
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Reply from Buildfix

Thanks Scott, really appreciate the feedback. Great to hear our engineer made things clear and easy to understand — that’s exactly the kind of service we aim for. Thanks for trusting Buildfix, and don’t hesitate to reach out if you need anything else down the track.

Thanks again,
Irene

Rated 5 out of 5 stars

Efficient service

Efficient, pleasant tradespersons. Job looks good. Great price. Did exactly what they said they would do. No fuss.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Quick, easy and awesome

Work was completed to a very high standard. Communication was clear and concise. Scheduled around or availability and needs which was amazing. So easy to del with and really took the stress out or the building repair. I couldn't recommend Buildfix more highly. Great company, with good people doing excellent work.

May 2, 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the thoughtful review, Tristan. It means a lot to hear how smooth and stress-free the process felt — that’s exactly what we aim for. We know how disruptive building repairs can be, so fitting in around your schedule and keeping things clear is something we really pride ourselves on. I’ll be sure to pass your kind words on to the team — they’ll be stoked.

Cheers

Irene

Rated 5 out of 5 stars

Jack and Sam were great!

Jack and Sam were great!! Very knowledgeable and answered all my questions. They were very friendly and got the job done without any dramas.

May 16, 2025
Unprompted review
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Reply from Buildfix

Thanks heaps for the lovely feedback! Jack and Sam mentioned how great it was working with you — they’re both legends and always happy to share their know-how. Glad to hear everything went smoothly and you felt looked after along the way.

Cheers,

Irene

Rated 5 out of 5 stars

Great staff and product

Every person that I dealt with were extremely professional, friendly and polite. The technicians were a pleasure to deal with, explaining every step in the process. The product worked like magic and I was absolutely amazed. Extremely happy and would recommend.

May 15, 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the kind words, George. We’re really glad you had such a positive experience from start to finish — that’s exactly what we aim for. The team will be thrilled to hear your feedback, and it’s great to know the results made such a strong impression. Appreciate the recommendation!

Cheers,

Irene

Rated 5 out of 5 stars

Professional

George, Damian and the team were extremely knowledgeable and provided such a seamless and professional job over 3 days. From the beginning of the quote with Chris the process was a breeze. Could not fault this company at all, thank you guys you were absolutely AMAZING!

May 8, 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the beautiful feedback, Kelly. It honestly means a lot. George, Damian and the team loved working on your place, and I know Chris will be chuffed to hear how easy you found the whole process. We’re all about making things simple and stress-free, so it’s lovely to hear we hit the mark.

Thank you,

Irene

Rated 5 out of 5 stars

Alberto and Luciano did a great job in…

Alberto and Luciano did a great job in rectifying our sunken concrete driveway. They were on time, communicated well and at the end of the day did a great job.

May 5, 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the lovely feedback, Mark! Alberto and Luciano will be chuffed to hear your kind words — they take real pride in their work. Great to know everything went smoothly and the driveway’s back to where it should be.

Cheers Judy

Rated 5 out of 5 stars

The guys Alberto and Luciano were on…

The guys Alberto and Luciano were on time , very helpful and nice polite and respectful. The work by Buildfix was great , fast ,efficient and very competitive. Can recommend them to others.

May 6, 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the great feedback, Nick — we’ll be sure to pass your kind words on to Alberto and Luciano. Glad to hear the team made a solid impression and the work hit the mark. Really appreciate the recommendation!

Cheers,
Judy from Buildfix

Rated 5 out of 5 stars

I had a fantastic experience with Buildfix

I had a fantastic experience with BuildFix, and I can’t recommend them enough. Damien and Colm came to straighten a wall in my home, and the result honestly exceeded my expectations — I didn’t think it was even possible to get it looking that good again.

From start to finish, they were absolute professionals. They got on with the job efficiently, answered every question I had with patience and clarity, and made the whole process feel smooth and stress-free. Their workmanship was top-tier, and their attitude was grounded, respectful and focused.

If you’re looking for skilled, reliable and genuinely professional builders, I highly recommend BuildFix — especially Damien and Colm. They did a brilliant job.

March 26, 2025
Unprompted review
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Reply from Buildfix

Wow, thanks Maria — what an incredible review! We’re absolutely stoked to hear Damien and Colm knocked it out of the park for you. Straightening walls is no small task, so it’s brilliant to know the result went beyond what you expected. We’ll be sure to pass your kind words on to the lads — they’ll be chuffed.

Thanks again for the recommendation and for trusting Buildfix with your home.

Cheers,
Irene from Buildfix

Rated 5 out of 5 stars

Thank you buildfix

Really good team, professional, maintains good communication through out the process, you can see how they approach project and finises each step before moving on so risk is minimised

April 14, 2025
Unprompted review
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Reply from Buildfix

Thanks a lot for the great feedback, Yeasir. Really glad to hear our team’s approach and communication stood out — we put a lot of focus into doing things properly, step by step, so it’s awesome that it came through. Appreciate you taking the time to share your experience!

Cheers,
Irene from Buildfix

Rated 5 out of 5 stars

GeoPoly resin injection for subsidence repair

I have a good experience with Buildfix in dealing with my house underpinning. The onsite investigations and quotation process is done with laser measurement equipment, and the structural engineer was very patient in answering all my questions. The proposal provided enough information on technical process, workmanship and warranty. On the injection day, Alberto was professional and engaging in the implementation process. Overall, I have a good experience with Buildfix.

March 26, 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the thoughtful review! Really glad to hear the team took good care of you — we always aim to be thorough during investigations and clear in our communication. Alberto will be chuffed to hear your feedback too. Appreciate you choosing Buildfix! Thanks again, Judy.

Rated 5 out of 5 stars

I found the Buildfix team professional

I found the Buildfix team professional, prompt, friendly and efficient.
They explained the process to me and the technicians were very careful at monitoring the injection of the product. They kept me informed every step of the way.
I would reccommend them highly.

March 21, 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the lovely feedback Chris! We’re delighted to hear you found the team professional and on the ball — keeping you informed and feeling confident through the process is exactly what we aim for. Really appreciate the recommendation and kind words.

Rated 5 out of 5 stars

Sam and the team exceeded expectations…

Sam and the team exceeded expectations both on pricing and excellent service/results. Thank you from everyone at Buildfix.

March 21, 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the kind words George! We’re thrilled to hear Sam and the team delivered above and beyond — that’s exactly what we aim for. Really appreciate you taking the time to share your experience.

Judy

Rated 5 out of 5 stars

BuildFix will fix your foundation issues!!!

BuildFix has been amazing from the very start, answering all my questions and concerns about my house's foundations and providing solutions that are within my budget. They were absolute professionals from the evaluation of my house's structure, to the assessment of the underground pipe work and the fixing of the house foundations. They were on time, friendly and everyone was a pleasure to work with it. The BuildFix team definitely went over and above. I am very happy with the job and would recommend BuildFix!!!

March 19, 2025
Unprompted review
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Reply from Buildfix

Hi Huong,

Thanks so much for the amazing feedback! We’re so glad we could help ease your concerns and find a solution that worked for both your home and your budget. It means a lot to hear you felt supported and well looked after every step of the way — the team will be chuffed to hear your kind words.

Irene

Rated 5 out of 5 stars

Exceptional Service, Expertise & Value – Highly Recommend!

I can't recommend BuildFix highly enough! From start to finish, their service was outstanding. They came to my property to assess a subsidence issue, provided a detailed report, and walked me through finance options to make the process as smooth as possible. Once everything was set, they booked the job in quickly and completed it in one day after a secondary plumbing inspection.

The team communicated clearly at every stage, and their workmanship was top-notch. The results speak for themselves—high quality, professional, and efficient.

Some of the cracks in the house even compressed and we could instantly see the difference. Extreme care and calculation were taken out by Pedro and Quintin to make sure that everything, down to the stone bench in the kitchen was safe from cracking.

Shout out to Bruno as well the original engineer who came around to do the inspection and report. Excellent communication and took his time to explain everything to me.

One more shout out to Connor who booked in and came around to do the Underground service checking. Also taking me through what they found, including some smaller things that didn't have to do with the large problem but was worth fixing from my end.

I couldn't recommend them enough.

As a side note, another company I was going to engage wanted to charge me almost $4000 for a report that didn't include steps on fixing (that would cost more after the report). I found BuildFix and they came to do all the reports at no cost including the actual rectification steps included in the report.

March 26, 2025
Unprompted review
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Reply from Buildfix

Hi Carlo,
Wow — thank you so much for the amazing feedback! We’re really proud to hear how well the team looked after you from start to finish. Pedro, Quintin, Bruno, and Connor will be stoked to know their care, clear comms, and attention to detail made such a difference. Seeing those cracks compress and knowing your home’s now safe and solid — that’s what it’s all about. Also appreciate you sharing that bit about the other quote — we believe expert advice and transparency shouldn’t come with hidden costs. Thanks again for trusting Buildfix!

Cheers,
Irene
The Buildfix Team

Rated 5 out of 5 stars

Very good

Very good. Organised and detailed workers.

February 5, 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the great feedback, really glad to hear you found our team organised and detailed — that’s exactly what we aim for on every job. Appreciate you choosing Buildfix!

Rated 5 out of 5 stars

Build Fix team Chris Brown and Irene…

Build Fix team Chris Brown and Irene Eliu are fantastic to work with. Very professional engagement from initial site visit, quote, carrying out the works and following up with project completion report and warranty. Highly recommend engaging them.

December 15, 2024
Unprompted review
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Reply from Buildfix

Thanks so much for the lovely review! It was an absolute pleasure working with you from start to finish. Chris and I are really glad we could make the whole process smooth and stress-free for you. We truly appreciate the recommendation — means a lot!

Cheers,
Irene
The Buildfix Team

Rated 5 out of 5 stars

Buildfix - fast, reliable and great price

Very professional company from initial contact requesting a quote, the structural engineer that assessed my property, to Kurt and Jake who injected the GeoPoly to stabilise soils and lift my home.

Full explanation of the process to me was very reassuring.

March 4, 2025
Unprompted review
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Reply from Buildfix

Hi Elaine,

Thanks so much for the kind words — we’re really glad you felt supported and reassured throughout the whole process. Kurt and Jake will be chuffed to hear they made a great impression, and I’ll pass on your feedback to the rest of the team too. Appreciate you trusting us with your home!

Cheers,
Irene
The Buildfix Team

Rated 5 out of 5 stars

Very professional

March 3, 2025
Unprompted review
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Reply from Buildfix

Thanks Fred! Really appreciate the kind words — great to hear you found us professional. Always happy to help.

Cheers,
The Buildfix Team

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