A very professionsl company and specialised teams to deal with. Starting with the structual engineer Chris that explained what needed to be rectified and provided the detailed quotes. Jack and team do... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The Experts in Structural Repairs
Written by the company

Our Engineers will inspect your structural problem free of charge
259 Darling st, 2041, Balmain, Australia
We were very satisfied with Buildfix and their skilled tradesman. We used three Buildfix services to repair our inner west 1923 California Bungalow. The Buildfix crew’s work included foundation strengthening/subterranean gap filling, structural stabilisation and repointing and finally plastering. All services provided were high quality and with very good communication and courtesy. I definitely recommend Buildfix.

Reply from Buildfix
Buildfix worked on significant repairs at my house. Jamie and Luke were very professional and work was done to a high standard. The warranty on the works gives good peace of mind as well. Highly recommended.

Reply from Buildfix
Excellent subsidence and wall cracks respair.
Buildfix is a highly professional team that provides comprehensive assessment and inspection services. They meticulously check every corner of the house and clearly explain the entire repair process to me. The team is not only professional and efficient, responding to messages promptly, arriving on time, and completing the work as scheduled, but they also demonstrate a strong sense of responsibility and excellent communication skills. Before each visit, they call in advance to inform me of the exact time, allowing me to prepare accordingly.
I sincerely appreciate Chris, Jordan, Damien, Irene, and Connor for their exceptional customer service. They took the time to patiently address all my questions and offered valuable expert advice. Because of their professionalism, I felt completely at ease entrusting them with the repairs, and I am extremely satisfied with the final results. I would not hesitate to recommend Buildfix to anyone in need.

Reply from Buildfix
Excellent service and quality work.
Explained everything well and kept us informed during the entire process.

Reply from Buildfix
Buildfix did an awesome job, their advice and repairs on my home's issues was very helpful for putting my mind at ease and they did the woks at a great cost. The onsite technician was very friendly and professional. Really happy, 5 stars

Reply from Buildfix
Professional company from start to finish. Attended initial meeting on time, thoroughly assessed and recorded what would be needed. I went with Buildfix because they had excellent reviews online and price was competitive. Booked job and they arrived on time, took there time to set up correctly to insure job would be completed correctly and without causing any other issues. Jared was precise, kept me informed over the whole day of each step and results. They left the site clean. I felt that they respected my property and tried to achieve the best outcome. I was very pleased with the work completed and it’s put my mind at ease all the voids have been filled correctly.

Reply from Buildfix
The Buildfix team did a great job of both the subsidence repair and brickwork repairs and left the place clean and tidy. There were a couple of challenges that were resolved quickly and it will provide us some peace of mind in the coming years.

Reply from Buildfix
A cohesive team of subject matter experts that provided expert advice and much patience for our questions; from first contact with Matt and expert advice provided, then plumber Micheal and finally
Brad and Sam (who were interrupted numerous times with our “what if’), and explained as they did the work, we could not have asked for a better result. Highly recommend.

Reply from Buildfix
A terrific company to deal with !
The entire process from the initial request for a quote through to completion of the work has been very impressive. Great communication, thorough inspection which explained the whole process and superb workmanship by the tradesmen .
A lot of businesses could learn from this company’s very professional workmanship and excellent customer service.

Reply from Buildfix
Turned up when they said they would. Gave me good advice. They did a very workman like job. All in all no complaints my end and I would highly recommend them.

Reply from Buildfix
From my initial enquiry, site evaluation and then conducting the works, the entire team were genuine and professional, taking great pride in their work.
The site was left clean at the completion of the works, and I felt confident in the workmanship and product. The price was extremely competitive, and probably the best in the field of underpinning.
You can call Buildfix with certainty that you and your home will receive the best service possible.

Reply from Buildfix
I have asked Buildfix to fix serious subsidence of my house in may. Because of their excellent work I asked Buildfix to fix the subsidence of my another house again. Matt's quote is very competitive and point out the reasons of the subsidence.
The quote also included to check all the services location and find out all leaks in drain pipes. Plumber Micle from Buildfix came first, he find out all the leaks in sewer and strom pipes, also cleaned and dredged the pipes using advanced professional tools. Micle is very attentive, professional, friendly and hard working.
Two Sams attended to fix the subsidence. They lifted the house 10mm in some place, they did more than what I have expected and solved all the subsidence problems. They are very professional, patient, skilled, polite and hard working!. I am very happy with the outcome of their jobs. Because of the Geopoly injection the foundation got a lot reinforcement, the house can stand another hundred years after their work.
I wouldn't hesitate to recommend Buildfix to anyone. Every aspect of their work is beyond my imagination. I was very impressed with Buildfix and have a hundred reassurance about the quality of their work. They are the best company I have ever seen! Good price, excellent work and enjoying being with them!
Yan Chen

Reply from Buildfix
Jared and Kurt arrived on time and did a great job. Jared kept me up to date with the progress and they managed to get more lift than I was hoping for. In stifling humidity they completed the job in the timeframe they promised.

Reply from Buildfix
Really great service and quality at a reasonable price.

Reply from Buildfix
Judy and her team went out of their way to make the repair seamless and headache free. They even helped me with certain tasks that would have needed me to hire another handyman just so the repair can continue. They were flexible with the dates and courteous to the tenant I had who needed extra attention.

Reply from Buildfix
Staff were great from Admin supervisor to technicians. Explained process on site.
Completion report did not give enough evidence of work done, specific injection locations, new level information which would be needed for review of site condition in the future. Amount of injected material; comparison of amount per metre with other locations.
Recommended. Rating 4.5 stars

Reply from Buildfix
Kurt and Jared have only just left at 6:20pm after a long hot day in the sun hardly taking what any normal people would call a “lunch break” these guys weer professionals right from the start during the whole day all information was passed on as each new step started. They left the work site just as they found it and nothing was too much trouble for these guys. Would highly recommend the team at buildfix including the delightful one on one office staff. Great experience start to finish.

Reply from Buildfix
How good is it to find a company who does what they quote they will do?
Chris Brown was prompt with his detailed quotes. We had a sunken slab lifted 50mm and we had a badly cracked wall reinforced with the Helibar and structural grout. The guys did an amazing job and I would particularly mention Luke's work on the wall. He has such an eye for detail and was so careful with the installation and was extremely good in matching the pointing and repair cracks grout colour in a multi coloured sandstock wall. The crew were tidy and cleaned up everything each day.
The result has been amazing. The wall is now stronger than when built 60 years ago and there are no signs of the cracks. All that with a 20 year warranty.
One very satisfied customer. Thanks all round. A great company to deal with.
Ian Thom

Reply from Buildfix
Excellent results and exceptional service experienced at every stage/ interactions with Buildfix. Starting with Matt who did the initial site inspection and organised the quotation, Michael who attended for preliminary assessment of the pipes and drains, and Sam & Brad who conducted the actual subsidence repair works.
Everyone was extremely knowledgeable, approachable, helpful, and genuinely lovely people to interact with. Additionally each member was also highly professional, meticulous, competent, careful, and highly motivated. It was obvious they were invested and took personal pride in obtaining the best outcome.
We are restoring an older home and couldn't be happier with the results. The scope of works was totally non-invasive. Some well concealed drill holes in the ground externally, and I'm confident that the house foundations are set for another 50+ years.
We highly recommend the Buildfix team Victoria and the Resin treatment.

Reply from Buildfix
Brandon and Terry completed job with no issues and reported on other areas not in original specs engineering report didn’t outline.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.