Products delivered on time with a great ETA and tracking. Cheaper than trying to buy from other builders merchants. Will definitely be using again in the future.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was a chore to get,They wouldn't send it direct to Ireland,so I gad to hqve it to a location in UK,and thrn send it on to Ireland. Absolutely the worst experience,not just this company but others a... See more
Our experience with this company has been fantastic! Hayley was very helpful from the minute we called to make an enquiry and all the way through our order process. Placing the order was really easy,... See more
This was my second time using this company, I needed some very large clear roof sheets cut to size. The process was very easy and Hayley helped advise me on certain accessories that I requir... See more
Company replied
Company details
Written by the company
BSO is now under new management and is part of the Insulation4less Ltd family of Building Material Websites. BSO selling over 45,000 DIY products online. With a huge range of power tools, paving, garden tools, bricks, cement, plasterboard and much more. We deliver throughout the UK to consumers and the trade. Now being a part of the Insulation4less Ltd group, BSO can take advantage of the world-class customer service that comes with Insulation4less Ltd and also our On Time Delivery Policy, Price Match Guarantee Policy, Rewards Points and of course the great prices that come with Insulation4less Ltd. Rest assured that you are now in safe hands with BSO.co.uk now part of Insulation4less Ltd. We look forward to hearing from our customers right here on TrustPilot and of course all these new 5* reviews.
Contact info
3rd Floor 207 Regent Street, W1B 3HH, London, United Kingdom
- 020 3936 2839
- info@insulation4less.co.uk
- www.building-supplies-online.co.uk
3.9
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products with excellent updates…
Great products with excellent updates from purchase to delivery. Requested delivery instructions were adhered to.
Highly recommend and will definitely use again.
May 24, 2023
Unprompted review
Excellent
Helpful, efficient team, easy to trade with, no issues would recommend
May 18, 2023
Unprompted review
Amazing customer service.
The team were very helpful with finding out initial information for the parts needing to be ordered.
When several items arrived damaged, replacements were issued swifly to minimise delays (thank you Hayley!).
Will definitely use again.
May 17, 2023
Unprompted review
No problem delivery to house with narrow access
Quick turnaround and they sent delivery on a smaller truck as I live in a rural area with narrow access, they dropped the plasterboards using a forklift instead of a pump truck right on my drive, boards were shrink wrapped in case of bad weather, great job, I will use them again
May 10, 2023
Unprompted review
Very good comms and responsiveness
Very good comms and responsiveness. Product was delivered on time, and the price was very competitive. Would definitely use again!
May 19, 2023
Unprompted review
The goods I ordered were very good…
The goods I ordered were very good quality and the turn around with the order was very good build for less were very good . However the delivery driver left my delivery literally just inside my drive I had spoken to the driver who had said he needed a signature I said ask my neighbour and put them near the shed he hung up ..I was at work so I didn’t expect delivery to be there and nearly ran over the lot (roofing) when I returned very bad and whole lot could have been stolen as right near the road 🤬
May 5, 2023
Unprompted review
I would highly recommend Build4less…
I would highly recommend Build4less very fast delivery with excellent customer service.
Thanks again
May 11, 2023
Unprompted review
Great value and great service
Miles cheaper than many other suppliers, delivery turned up on time, communication with driver was excellent. Can't say a bad word about this company.
May 5, 2023
Unprompted review
Good prices
Good prices. Good communication and very helpful delivery driver
May 5, 2023
Unprompted review
Great value and quality quickly cheap…
Great value and quality quickly cheap delivery would definitely recommend to anyone doing and sort of building or DIY
April 26, 2023
Unprompted review
Would defo use again.
Very reasonably priced and fast free delivery. Would defo use again.
May 1, 2023
Unprompted review
Everything went smoothly from ordering…
Everything went smoothly from ordering to delivery. There were no errors and the products were superb!
I would use this company again, thanks
March 6, 2023
Unprompted review
We bought a white door for our garage…
We bought a white door for our garage side entrance . A lovely door really well built and heavy. Really good quality
April 18, 2023
Unprompted review
Great service and speedy delivery
Great service and speedy delivery. Great Product too and we are thrilled with it.
April 24, 2023
Unprompted review
A very happy customer
I was very pleased with the quality of the products (internal oak doors), prices were very competitive, and the goods were delivered as ordered and on time. Delivery driver was very helpful and friendly (not sure if he is directly employed by the company). A great result - I would use BSO again without hesitation
April 4, 2023
Unprompted review
Building supplies online helped us…
Building supplies online helped us choose what items to buy and how much so we did not have more than we needed they are reasonably priced and the delivery was spot-on quickly and efficiently. I will definitely use this company again.
Debbie
March 30, 2023
Unprompted review
Prompt service and price for cellotex…
Prompt service and price for cellotex 40mm and 50mm insulation board. None of the boards were damaged so would highly reccomend.
February 27, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.