While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their effectiveness and good taste. Many appreciate the affordable prices and the excellent value for money, making it a preferred choice for supplements. The delivery service is frequently described as fast and efficient, with many orders arriving quickly. However, some customers have experienced issues with their orders, including incorrect deliveries or products arriving damaged. A few people have also expressed dissatisfaction with the taste of certain products, finding them too sweet or having an unpleasant aftertaste. There were also concerns raised about price increases and the origin of ingredients.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the high quality,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high standard and consistency of... See more

Price

People report positive experiences with price. Many consumers find the products to be cheap, well-priced, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, praising quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Been a Bulk Nutrients customer for 10 years, during that time I purchased exclusively from them. However that time has come to an end. Their latest recipes give me an upset stomach. Their Matrix was m... See more

Company replied

Rated 5 out of 5 stars

It might be a combination of good service and timing, but I purchased some products from this crew, and my shipment arrived (three states away) by lunch time the next day. It's my first time purchasin... See more

Rated 5 out of 5 stars

I ordered 2 Natural WPC 1 kg protein bags and I am so happy with them , finally found a protein that doesn't bloat or suppress your appetite, I am able to get in 4 meals a day easily now. Will be orde... See more

Rated 5 out of 5 stars

I have been using Bulk Nutrients for about 3 years and since buying from them I have felt no need to go into a supplement shop. Bulk Nutrients always has both affordable and good quality Aussie produc... See more


Company details

  1. Fitness and Nutrition Service
  2. Vitamin and Supplements Store

Written by the company

We're an Australian manufacturer and supplier of high quality sports supplements. Operating since 2008, Bulk Nutrients has become one of the premier Australian brands to supply nutritional products to top level athletes, competitors and those on a journey to a healthier lifestyle.


Contact info

4.2

Great

TrustScore 4 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BULK NUTRIENTS (banana) NOT RECOMMENDED

Edit: Date of Order: 2025-12-21
Order Number: 5424554
Best Before Date: 2026-12-20
Product Name: Whey Protein Isolate (Banana)
Batch Code: 40031012

Ordered BULK NUTRIENTS (banana) flavor. Terrible taste, too sweet for my liking and aweful after taste. Just had it 2 times and stopped. Emailed them, received response that since package is open we cant take it back or refund. Understood.

I have tried all popular whey proteins available in the market Musashi, Optimum Nutrition, WheyIso, Nestle Nutren and this was the WORST tasted. I was looking for sugar less or low sugar whey isolate.

But here's my response, taste is terrible and very water even after mixing. I am not gonna try again or recommend.

December 21, 2025
Unprompted review
BulkNutrients logo

Reply from BulkNutrients

Hi Roshan,

Sorry to hear this. We couldn’t locate any such orders under your name, but we're happy to take a look if you would like to reach out with some order details.

WPI is watery – this is how it should be, being so pure. Adding more or less liquid is also an easy way to change the flavour/sweetness.
If you wanted something with more texture, WPC and Matrix would be great options.

We also have sample packs to try before you buy, as well https://www.bulknutrients.com.au/products/whey-protein-isolate-sample-pack

Apologies again, the Banana WPI was not to your tastes.

Rated 5 out of 5 stars

Highly recommend

Have dealt with this company several times now, and will not go anywhere else. Their range is exactly what we need, pricing is very competitive, and when needed, the customer service is excellent.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

10 year review!

Been ordering from Bulk nutrients for over a decade now. Simple, reliable, transparent. Exactly what you want from a supplement supplier. Great value to top it off.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Is your "sugar-free" drink rewiring your brain?

Is your "sugar-free" drink rewiring your brain? 🧠🥤

New 2025 research reveals that **Sucralose** isn't just a sweet substitute—it’s a neurological disruptor. Unlike regular sugar, it triggers intense activity in the hypothalamus, confusing your brain’s satiety signals and driving "hedonic hunger." 🍔🚫

Even worse, studies in *Neurology* link high sweetener intake to a **62% faster rate of cognitive decline**. From gut-driven neuroinflammation to executive brain fog, the "zero calorie" cost is high. 📉

Your brain deserves real fuel. Check your labels! 🚫🧪

I hope that they can change their formula to a healthier option.

January 7, 2026
Unprompted review
BulkNutrients logo

Reply from BulkNutrients

Hi Les,

Thanks for the feedback, we have many unsweetened or natural sweetener products, so there is no need to take sucralose if you do not wish to.

We list 100% of the ingredients on our products, so sucralose will always be 100% visible as an ingredient.

FSANZ publish safety data on this ingredient, which can be found on their site.

Please drop us a line if we can be of anymore help 😊

Rated 4 out of 5 stars

Bad return experience with unethical charges

I have been buying from bulk nutrient from a long time. Recently, my order got messed up due to a glitch on their website. I have taken the burnt and paid for the return delivery of the product. However, once I have returned the product I only get refunded 100.66 dollars, while I paid 112 dollars for the original product. Not happy at all!

Updates:
They have refunded the coupon value of store credit. Still not very happy about this entire glitch and paying return delivery charges.

January 5, 2026
Unprompted review
BulkNutrients logo

Reply from BulkNutrients

Hi Vishesh,

Sorry to hear this, I can see we have refunded the amount you paid upon return, as well as giving back the full coupon value in store credit, in case you have not seen our email correspondence.

Apologies if you have ordered the wrong flavour. We’re happy to swap them over as we did.

Rated 1 out of 5 stars

DO NOT GET THE PANCAKES

Look I do actually love the company's products normally. I just need to write a review on the pancakes, and their site review process. Which are terrible.

The pancakes are DISGUSTING! The reviews on them are good, but they are the foulest thing I have ever tried. The texture is awful and so is the taste. Do yourself a favour and just buy actual pancake mix from the store. Don't try to health them out. Or, just eat porridge, because its texture is nicer. I'm not a picky eater at all, and I had to throw it all away because I tried to power through and not waste anything, but I felt like vomiting.

I have tried writing a review on their site for this, but they actually restrict what products you can review for some reason??? Super frustrating and I was so mad about the pancakes that I wrote a complaint about not being able to review them on the site and haven't heard back. Pretty frustrating tbh.

All in all. Stay clear of the pancakes and hope that you don't have a bad review to write. The creatine, whey, protein matrix, value for money, and site shipping is good lol. I give those 5/5.

December 8, 2025
Unprompted review
BulkNutrients logo

Reply from BulkNutrients

Hi Tessa,

Sorry to hear you don’t enjoy our pancakes!

They are very popular. Just in case something isn’t quite right, we’d love to check how you’re making them if you would like to drop us a line.

As for reviews on our website, simply log in, head to the account section and away you go.

You can review anything you have purchased.
If you drop us a line, we can help with that as well 😊

https://www.bulknutrients.com.au/contact-us

Rated 5 out of 5 stars

Natural WPC 1 kg protein…

I ordered 2 Natural WPC 1 kg protein bags and I am so happy with them , finally found a protein that doesn't bloat or suppress your appetite, I am able to get in 4 meals a day easily now. Will be ordering again. Please hook us up bulk nutrients with some cool deals !!!

November 30, 2025
Unprompted review
Rated 2 out of 5 stars

Long term customer of bulk nutrients…

Long term customer of bulk nutrients here but their prices have skyrocketed. 1KG protien used to be $30AUD only a few years ago, now its almost $60AUD. I dont think its reasonable anymore, Additionally the discount you get for buying in bulk has been reduced significantly

November 27, 2025
Unprompted review
BulkNutrients logo

Reply from BulkNutrients

Hi Aaron,

Sorry to hear this, we know whey protein prices have been a challenge, particularly WPI.

We’ve been very open about the rises and have published a blog on it here 😊

https://www.bulknutrients.com.au/blog/feature-articles/whey-protein-price-update-what-you-need-to-know

Rated 4 out of 5 stars

Been a Bulk Nutrients customer for 10…

Been a Bulk Nutrients customer for 10 years, during that time I purchased exclusively from them. However that time has come to an end. Their latest recipes give me an upset stomach. Their Matrix was my go-to, and now whether I take their Matrix or Collagen protein, I am guaranteed to get gastro-like symtoms. I've now switched to another supplier and needless to say I won't be returning to BN. Thanks for the decade of awesomeness!

September 5, 2025
Unprompted review
BulkNutrients logo

Reply from BulkNutrients

Hi Jack!
Very sorry to hear this. While we have not made any changes to any of these products, it’s odd to have the same issue from both of them being totally different ingredients.

We would love to look into this if you can drop us a DM or email.

https://www.bulknutrients.com.au/contact-us

Rated 1 out of 5 stars

Unpleasant metallic taste

Purchased the unflavoured soy, rice and pea protein powders individually. One or all of them (i think it's the rice protein) have an unpleasant quite disgusting metallic taste. Will not be purchasing again. Must be contaminated with trace metals or something.

November 8, 2025
Unprompted review
BulkNutrients logo

Reply from BulkNutrients

Hi Sharon,

Sorry to hear this, as it contains Stevia, you may be very sensitive to it. Individual sensitivity to these compounds varies, meaning not everyone experiences the metallic taste.

We use both Stevia and Thaumatin as the sweeteners in this range.

Using the unflavoured version won't have this, so that may be an option.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look