Not being very tech savvy, I found the bullion by post website one of the most user friendly I've used. Easy to navigate and all clearly explained. The products are clearly described with clear image... See more
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Review summary
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What people talk about most
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It is a truly trustworthy company, for people who look into physical metals it is a no brainer! trust is hard earned by bullion by post, it is proper, honest company operating on the market for almos... See more
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I very rarely leave reviews; however, I have now had a relationship with bullionbypost for some 5 years and it's no exaggeration to claim that it's been one of my best. When I first started collecting... See more
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A pleasant, personal and straight forward way of buying investment gold. The online site fully explains all aspects of what’s involved with full transparency and is very confidence inspiring. Have alr... See more
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Company details
About BullionByPost
Written by the company
We launched BullionByPost to give UK investors a straightforward, secure way to buy bullion with no hidden fees and free fully insured delivery. No complications. Just the metal.
Our range covers gold and silver bars and coins, plus platinum and palladium. And if you’re not fluent in bullion jargon, don’t worry, we’ve got tools and guides to help you understand the market in plain English.
Why BullionByPost?
Written by the company
- The UKs Number One Online Bullion Dealer
- We’ve been leading the way for a while now, and not by accident. BullionByPost helped pioneer online bullion buying in the UK back in 2008, and we’ve been trusted by customers ever since.
- Over 1.5m Orders Delivered
- Trust and security matter when you’re buying precious metals. That’s why we’re proud to have securely delivered over 1.3 million orders across the UK and Europe. Experience counts, especially when it’s your order.
- Free, insured delivery. No hidden fees.
- Buying bullion is a considered purchase, not an impulse buy. So we keep things straightforward: free, fully insured delivery, with no last-minute extras added at checkout. Real assets, simply delivered.
Free Fully Insured Delivery
Fast and secure delivery
With Bullion By Post all gold and silver bullion orders are delivered free of charges and fully insured. All orders over £40 will be delivered next day.
Contact info
Floor 16, B5 4UA, Birmingham, United Kingdom
- 0121 634 8060
- support@bullionbypost.co.uk
- www.bullionbypost.co.uk
2026 Britannia Range at Bullion By Post
4.8
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
efficient and easy to use web site
efficient and easy to use web site. Prompt settlement of sale to them.
August 19, 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found our website efficient and easy to use, and that your sale was settled promptly.
We aim to make the entire process straightforward, from completing your sale online through to receiving your payment, so it’s great to know everything went smoothly.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Very professional
The professional way that bullion by post sorted my order and sent it to me
Within a few days even when ordered on a weekend
August 25, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you were impressed with the professional way your order was handled and that it arrived within just a few days.
It’s especially pleasing to know that everything was processed so smoothly even though you placed your order over the weekend. We aim to make the experience as efficient and straightforward as possible from the moment an order is placed through to delivery.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
Customer Service Team
Excellent service
Excellent service, very easy to do, no messing and if they think there is a problem, you will get a phone call first to verify. What could be easier. Thank you.
August 19, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found the whole process so easy and straightforward.
It’s great to know that you appreciated the additional security of receiving a call if we need to verify anything with you. We aim to make the process as simple as possible while also ensuring the appropriate checks are carried out to keep our customers and their transactions protected.
Thank you for taking the time to share your experience and for choosing us. We really appreciate your support.
All the best,
Customer Service Team
Ive had a personal talk with Job
Ive had a personal talk with Jog. He helped me understand how the prosess works, he also made me feel at ease with how to send items. It was Just a good feeling i became after speaking with Jog. Thankyou sir, for your advice.
August 25, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that Jog was able to take the time to speak with you personally and explain how the process works.
It’s especially pleasing to know that his advice helped put you at ease and gave you confidence about how to send your items to us. We’ll be sure to pass your kind comments on to Jog.
Thank you for taking the time to share your experience and for recognising the support provided by our team.
All the best,
Customer Service Team
They are a great company
They are a great company.
So much in stock and great prices.
Well packed secure and fast delivery.
So helpful on the phone.
They are like family you must buy from them I do.
Neil W.
August 25, 2026
Reply from BullionByPost
Thank you for such a fantastic review, Neil 😊 We’re delighted to hear that you’re so pleased with the range of products, prices and service we provide.
It’s wonderful to know that you appreciate the secure packaging and fast delivery, and that our team have always been helpful when you’ve contacted us by phone. Being compared to family is a huge compliment, and we really appreciate the trust you’ve placed in us.
Thank you for your continued custom and for recommending us so warmly. We really appreciate your support.
All the best,
Customer Service Team
It all looks very efficient and…
It all looks very efficient and convenient. I was given full details, and received payment quickly.
Obviously, there is a large element of trust, which I’m sure we can give this company, but I am inexperienced and that’s why I gave them four stars rather than five.
August 19, 2026
Reply from BullionByPost
Thank you for taking the time to share such thoughtful feedback 😊 We’re pleased to hear that you found the process efficient and convenient, with clear information provided and your payment received quickly.
We completely understand your decision to give four stars, particularly if this was your first experience and you’re still building confidence with the process. Selling precious metals does involve a degree of trust, so we’re especially grateful that you felt comfortable enough to choose us despite being inexperienced.
We aim to provide clear information and support throughout so that customers can make informed decisions and feel confident at every stage.
Thank you again for giving us the opportunity to assist you and for sharing your experience. We really appreciate your trust and support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found the process super quick and easy.
It’s also great to know that you appreciated being kept informed at every stage. Clear communication is an important part of providing a smooth and reassuring service.
Thank you for taking the time to share your experience and for choosing us. We really appreciate your support.
All the best,
Customer Service Team
Easy efficient and quick
August 18, 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the whole process easy, efficient and quick.
Keeping things simple and making sure everything is handled promptly is exactly what we strive for.
Thank you for taking the time to share your experience and for choosing us. We really appreciate your support.
All the best,
Customer Service Team
Clear explanation
Clear explanation, excellent service, very helpful. Well done. Delivery usually prompt on previous purchases. Thank you.
August 25, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found the explanations clear and the service excellent and helpful.
It’s also great to know that your previous purchases have generally arrived promptly. We really appreciate your continued trust in us and your kind comments about the team.
Thank you for taking the time to share your experience and for your continued support.
All the best,
Customer Service Team
Totally hassle free service
Totally hassle free service. I never felt lost and was kept informed at every turn. They gave a date for each event and I received my funds 2 days early. Would use them again and highly recommend them.
August 19, 2026
Reply from BullionByPost
Thank you for such a fantastic review 😊 We’re delighted to hear that you found the whole process completely hassle-free and that you felt informed and supported at every stage.
It’s especially pleasing to know that the clear timelines gave you confidence throughout and that your funds arrived even earlier than expected. We aim to make the process as straightforward and transparent as possible, so it’s wonderful to hear that this was your experience.
Thank you for your kind recommendation and for letting us know you would use us again. We really appreciate your trust and support.
All the best,
Customer Service Team
Always helpful
Always helpful. All orders despatched straighaway. Good company one to be confident in these days.
August 18, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you’ve consistently found our team helpful and that your orders have been dispatched promptly.
It’s particularly pleasing to hear that you feel confident dealing with us. Trust and reliability are incredibly important to us, and we really appreciate your kind comments.
Thank you for taking the time to share your experience and for your continued support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you were pleased with the fast delivery and the market price you received.
We aim to offer competitive pricing alongside a reliable and efficient service, so it’s great to know both aspects met your expectations.
Thank you for taking the time to share your experience and for choosing us. We really appreciate your support.
All the best,
Customer Service Team
Good service
Good service, came within 2 days and had to sign for the package which is reassuring.
August 18, 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that your order arrived within two days and that the delivery process gave you extra reassurance.
The signature requirement is an important part of keeping deliveries secure, particularly when sending valuable items, so it’s great to know you appreciated this.
Thank you for taking the time to share your experience and for choosing us. We really appreciate your support.
All the best,
Customer Service Team
Very efficient.
August 18, 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found our service very efficient.
Keeping the process straightforward and making sure everything is handled promptly is exactly what we strive for.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Helpful Staff
I had an issue with my initial bank payment where I was helped by the staff and resolved it seemlessly
August 24, 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re pleased to hear that our team were able to help you with the issue you experienced with your initial bank payment and get everything resolved smoothly.
It’s great to know that you felt supported and that we were able to make the process seamless for you.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Easy to sell online at best prices
Easy to sell online at best prices
Clear delivery guide
Speedy no fuss payment
August 18, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found selling online easy and were happy with the price you received.
It’s also great to know that our delivery information was clear and that you received your payment quickly and without any fuss. We aim to make the entire selling process as simple and efficient as possible.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the face-to-face meeting easy and straightforward, and that your payment was made within 48 hours.
We aim to make the selling process as simple and efficient as possible, so it’s great to know everything went smoothly for you.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Excellent service
August 24, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you received excellent service from us.
Providing a reliable, efficient and straightforward experience is something we take great pride in.
Thank you for taking the time to share your experience and for choosing us. We really appreciate your support.
All the best,
Customer Service Team
A pleasant and straightforward service
A pleasant, personal and straight forward way of buying investment gold. The online site fully explains all aspects of what’s involved with full transparency and is very confidence inspiring. Have already mentioned BullionBy Post to my friends. Will definitely be dealing with them again.
August 14, 2026
Reply from BullionByPost
Thank you for such a fantastic review 😊 We’re delighted to hear that you found buying investment gold with us a pleasant, personal and straightforward experience.
It’s particularly pleasing to know that you found our website clear and transparent, and that the information provided gave you confidence in the process. We always aim to make sure customers have a good understanding of what’s involved before making a purchase.
We really appreciate you recommending BullionByPost to your friends and it’s wonderful to hear that you’ll be choosing us again in the future.
Thank you for your trust and continued support.
All the best,
Customer Service Team
It was so quick and i had my money the…
It was so quick and i had my money the same week will definetly use again.
August 18, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that everything was completed so quickly and that you received your money within the same week.
It’s great to know that you found the process efficient and that you’ll be using us again. We really appreciate your trust and support.
Thank you for taking the time to share your experience.
All the best,
Customer Service Team
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