Not being very tech savvy, I found the bullion by post website one of the most user friendly I've used. Easy to navigate and all clearly explained. The products are clearly described with clear image... See more
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Review summary
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It is a truly trustworthy company, for people who look into physical metals it is a no brainer! trust is hard earned by bullion by post, it is proper, honest company operating on the market for almos... See more
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I very rarely leave reviews; however, I have now had a relationship with bullionbypost for some 5 years and it's no exaggeration to claim that it's been one of my best. When I first started collecting... See more
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A pleasant, personal and straight forward way of buying investment gold. The online site fully explains all aspects of what’s involved with full transparency and is very confidence inspiring. Have alr... See more
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Company details
About BullionByPost
Written by the company
We launched BullionByPost to give UK investors a straightforward, secure way to buy bullion with no hidden fees and free fully insured delivery. No complications. Just the metal.
Our range covers gold and silver bars and coins, plus platinum and palladium. And if you’re not fluent in bullion jargon, don’t worry, we’ve got tools and guides to help you understand the market in plain English.
Why BullionByPost?
Written by the company
- The UKs Number One Online Bullion Dealer
- We’ve been leading the way for a while now, and not by accident. BullionByPost helped pioneer online bullion buying in the UK back in 2008, and we’ve been trusted by customers ever since.
- Over 1.5m Orders Delivered
- Trust and security matter when you’re buying precious metals. That’s why we’re proud to have securely delivered over 1.3 million orders across the UK and Europe. Experience counts, especially when it’s your order.
- Free, insured delivery. No hidden fees.
- Buying bullion is a considered purchase, not an impulse buy. So we keep things straightforward: free, fully insured delivery, with no last-minute extras added at checkout. Real assets, simply delivered.
Free Fully Insured Delivery
Fast and secure delivery
With Bullion By Post all gold and silver bullion orders are delivered free of charges and fully insured. All orders over £40 will be delivered next day.
Contact info
Floor 16, B5 4UA, Birmingham, United Kingdom
- 0121 634 8060
- support@bullionbypost.co.uk
- www.bullionbypost.co.uk
2026 Britannia Range at Bullion By Post
4.8
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found our service both professional and efficient.
Providing a smooth, reliable and straightforward experience is something we take great pride in.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Used for over 7 years
Used for over 7 years , the best company and most trustworthy, they have had issues with Royal Mail so I suggest UPS is best delivery option with them , however in terms of service, quality , price and value there’s no one else to deal with in UK .
August 26, 2026
Unprompted review
Reply from BullionByPost
Thank you for such a fantastic review 😊 We’re incredibly grateful for your continued support over the past seven years and for your kind words about our service.
It means a great deal to hear that you consider us trustworthy and that you feel our combination of service, quality, pricing and value stands out from the rest. We’re also pleased that you’ve found a delivery option that works well for you.
We really appreciate you sharing your experience and recommendation, as well as your continued confidence in us over the years.
All the best,
Customer Service Team
Not being very tech savvy
Not being very tech savvy, I found the bullion by post website one of the most user friendly I've used. Easy to navigate and all clearly explained. The products are clearly described with clear images. The whole procedure, from picking an item through to ordering and payment was simple amd quick. The delivery was prompt, on time, the product was securely and discreetly wrapped.
I have not been disappointed and would highly recommend if you are thinking of going down this road.
August 18, 2026
Reply from BullionByPost
Thank you for such a fantastic and detailed review 😊 We’re delighted to hear that you found our website so user-friendly, particularly if you don’t consider yourself particularly tech-savvy.
It’s great to know that you found everything easy to navigate, with clear product descriptions and images, and that the whole process from choosing your item through to payment was simple and quick.
We’re also pleased that your order arrived promptly and that you were happy with the secure and discreet packaging. Making the experience straightforward and reassuring from start to finish is exactly what we aim for.
Thank you for your kind recommendation and for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Transaction from start to finish was…
Transaction from start to finish was fast and professional. The agent managing the transaction was most helpful and answered my questions adequately and honestly. I would not hesitate to use Bullion by Post for future transactions.
August 26, 2026
Reply from BullionByPost
Thank you for such a fantastic review 😊 We’re delighted to hear that your transaction was handled quickly and professionally from start to finish.
It’s especially pleasing to know that the agent assisting you was helpful, answered your questions clearly and gave you honest guidance throughout. We want our customers to feel confident and well informed, so your comments are greatly appreciated.
Thank you for your trust and for letting us know you would be happy to use BullionByPost again. We really appreciate your continued support.
All the best,
Customer Service Team
Easy
Easy to choose, easy to order, sit back and wait for prompt delivery...what's not to like :-)
August 19, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found the whole process so easy, from choosing your item and placing your order through to receiving your delivery.
That’s exactly the experience we aim to provide — simple, straightforward and hassle-free. It’s great to know everything arrived promptly and that you were happy with the service.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the process so easy and straightforward.
We aim to make every step as simple and hassle-free as possible, so it’s great to know everything went smoothly for you.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Process was easy and straightforward
Process was easy and straightforward, everything was done on time, very happy in general
August 20, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found the process easy and straightforward, and that everything was completed on time.
It’s great to know that you were happy with your overall experience. Making the process simple, efficient and reliable is exactly what we strive for.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
A great and efficient company to deal…
A great and efficient company to deal with. Super fast service and highly recommend it.
August 20, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found us a great and efficient company to deal with and that you were impressed with the speed of our service.
It’s wonderful to know that you would highly recommend us. Thank you for taking the time to share your experience and for putting your trust in us.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for such a fantastic review 😊 We’re delighted to hear that you were impressed with the speed of our service and the communication you received.
And calling our team absolute gems is a wonderful compliment! We’ll be sure to pass your kind words on to them.
Thank you for taking the time to share your experience and for your continued support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the transaction quick and efficient, and that you were happy with the price you received.
It’s wonderful to know that you would use us again. Thank you for taking the time to share your experience and for putting your trust in us.
All the best,
Customer Service Team
Fast and secure delivery
Easy to purchase once you decide what item to buy and a fast and secure delivery service
August 19, 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the purchasing process straightforward and that you were pleased with the fast and secure delivery.
We aim to make ordering as simple as possible, with a reliable delivery service to give you confidence once your purchase is made.
Thank you for taking the time to share your experience and for choosing us. We really appreciate your support.
All the best,
Customer Service Team
Excellent service from start to finish
Excellent service from start to finish, I hadn’t got a clue what I wanted so asked for help and that is exactly what I got, personalised advice & guidance all the way. Would highly recommend this company if you are looking for a gift or an investment.
August 19, 2026
Reply from BullionByPost
Thank you for such a fantastic review 😊 We’re delighted to hear that our team were able to provide the personalised advice and guidance you needed.
It’s especially pleasing to know that you felt supported from start to finish, particularly when you weren’t sure what would be right for you. We always want our customers to feel confident in their choices, whether they’re purchasing a gift or looking to invest in precious metals.
Thank you for your kind recommendation and for taking the time to share your experience. We really appreciate your trust and support.
All the best,
Customer Service Team
Leigh was very good
Leigh was very good, explained everything to me and even had time to talk to me.
Brilliant customer service.
August 25, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that Leigh took the time to explain everything clearly and make sure you felt fully supported.
It’s especially pleasing to hear that you appreciated the personal service and the time Leigh spent speaking with you. We’ll be sure to pass your kind comments on to him.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Beautiful coin as always
Beautiful coin as always. I've got 99% of my gold from them. Always happy 10/10
August 19, 2026
Reply from BullionByPost
Thank you for such a fantastic review 😊 We’re delighted to hear that you’re always happy with the quality of your coins and that you’ve chosen us for almost all of your gold purchases.
A 10/10 rating and that level of continued trust really means a lot to us. We’re proud to have earned your confidence over the years and appreciate your continued custom.
Thank you for taking the time to share your experience and for your fantastic support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found our service both efficient and helpful.
Providing straightforward support and making the whole process as easy as possible is exactly what we strive for.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
efficient and easy to use web site
efficient and easy to use web site. Prompt settlement of sale to them.
August 19, 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found our website efficient and easy to use, and that your sale was settled promptly.
We aim to make the entire process straightforward, from completing your sale online through to receiving your payment, so it’s great to know everything went smoothly.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Very professional
The professional way that bullion by post sorted my order and sent it to me
Within a few days even when ordered on a weekend
August 25, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you were impressed with the professional way your order was handled and that it arrived within just a few days.
It’s especially pleasing to know that everything was processed so smoothly even though you placed your order over the weekend. We aim to make the experience as efficient and straightforward as possible from the moment an order is placed through to delivery.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
Customer Service Team
Excellent service
Excellent service, very easy to do, no messing and if they think there is a problem, you will get a phone call first to verify. What could be easier. Thank you.
August 19, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found the whole process so easy and straightforward.
It’s great to know that you appreciated the additional security of receiving a call if we need to verify anything with you. We aim to make the process as simple as possible while also ensuring the appropriate checks are carried out to keep our customers and their transactions protected.
Thank you for taking the time to share your experience and for choosing us. We really appreciate your support.
All the best,
Customer Service Team
Ive had a personal talk with Job
Ive had a personal talk with Jog. He helped me understand how the prosess works, he also made me feel at ease with how to send items. It was Just a good feeling i became after speaking with Jog. Thankyou sir, for your advice.
August 25, 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that Jog was able to take the time to speak with you personally and explain how the process works.
It’s especially pleasing to know that his advice helped put you at ease and gave you confidence about how to send your items to us. We’ll be sure to pass your kind comments on to Jog.
Thank you for taking the time to share your experience and for recognising the support provided by our team.
All the best,
Customer Service Team
They are a great company
They are a great company.
So much in stock and great prices.
Well packed secure and fast delivery.
So helpful on the phone.
They are like family you must buy from them I do.
Neil W.
August 25, 2026
Reply from BullionByPost
Thank you for such a fantastic review, Neil 😊 We’re delighted to hear that you’re so pleased with the range of products, prices and service we provide.
It’s wonderful to know that you appreciate the secure packaging and fast delivery, and that our team have always been helpful when you’ve contacted us by phone. Being compared to family is a huge compliment, and we really appreciate the trust you’ve placed in us.
Thank you for your continued custom and for recommending us so warmly. We really appreciate your support.
All the best,
Customer Service Team
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