The delivery was announced on Thursday and came on Wednesday. It was ok this time by luck. One can not be expected to be home every day waiting for the pack Globally the information about the evolu... See more
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I would like to thank Bullion by Post and especially Nicolas who helped me make good choices. Welcome is very important for a customer. I must notice the speed and safety of the package. It's my pl... See more
Company replied
All the process simple and clear. One remark only related to the sealed bags: I bought 4 pieces (4 coins) and I would rather have been requested to sealed them in 1 - 2 or any other different bags. Si... See more
I have nothing but compliments for Bouillon By Post. This site is veryinteresting and detailed and the delivery very rapid. And I especially thank Nicolas who, with a great deal of patience, list... See more
Company replied
Company details
Written by the company
BullionByPost est une filiale de Jewellery Quarter Bullion Ltd, entreprise Britannique située au cœur de la deuxième plus grande ville d’Angleterre, Birmingham. Depuis 2008 nous offrons aux investisseurs de Grande Bretagne soucieux de protéger leur patrimoine, un vaste choix de pièces et lingots en argent et en or. À BullionByPost, nous garantissons un service simple et sécurisé. Nous sommes engagés à offrir des prix compétitifs ainsi qu’un service client irréprochable.
Contact info
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 2 weeks
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Reply from BullionByPost.fr
Bonjour Mr SCHOEFFLERVALERY,
Nous sommes ravis que vous soyez satisfait de nos services. Nous attendons avec impatience de continuer à travailler avec vous.
Cordialement,
L'équipe française du service clientèle
Excellent !
November 21, 2023
Reply from BullionByPost.fr
Bonjour Frederic.
Merci pour votre retour. Nous sommes heureux d'entendre que votre experience ait été satisfaisante.
Cordialement,
L'équipe française du service clientèle
Reply from BullionByPost.fr
Dear Mrs Martelli,
Thank you for your kind words! We're delighted to hear that you found our service exceptional.
Regards,
L'équipe française du service clientèle
Pafait excellent
November 14, 2023
Reply from BullionByPost.fr
Bonjour Britthy, Merci beaucoup pour votre commentaire. Nous sommes ravis que vous soyez satisfait de nos services. N'hésitez pas à nous contacter si vous avez des questions. L'équipe française du service clientèle.
Reply from BullionByPost.fr
Bonjour Laurent, Merci beaucoup pour votre commentaire positif ! Nous sommes ravis que vous ayez apprécié notre service. N'hésitez pas à nous contacter si vous avez besoin d'aide. Cordialement, L'équipe française du service clientèle.
Reply from BullionByPost.fr
Bonjour M. Nicot. Merci beaucoup pour votre avis positif. Nous sommes ravis que tout se soit bien passé pour vous. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit. Cordialement, L'équipe française du service clientèle.
Great site fast delivery good customers…
Great site fast delivery good customers service
November 10, 2023
Reply from BullionByPost.fr
Bonjour Mr Hermans
Nous vous remercions pour votre retour et nous sommes ravis que vous ayez apprécié votre experience avec notre société.
Cordialement,
L'équipe française du service clientèle.
The entire process "smelled" reliable
The entire process "smelled" reliable - it has been smooth as it should be, without a single even minor gap. Thanks!
November 7, 2023
Reply from BullionByPost.fr
Dear Mr. Maksymenko. Thank you very much for your comment. We are pleased you are satisfied with the experience. We are looking forwards to serve you again. With kind regards from the french customer service team.
Rapidly delivered
Rapidly delivered, first time I tried it. Free postage, securely delivered with signature. To be continued...
October 31, 2023
Reply from BullionByPost.fr
Bonjour Mr Brun,
Nous vous remercions d'avoir partagé votre experience
Au plaisir de vous servir à nouveau.
Cordialement,
L'équipe française du service clientèle
Reply from BullionByPost.fr
Cher Mr Barbier-Thaly,
Nous vous remercions pour votre retour positif ! Nous sommes ravis que tout soit parfait pour vous. Si vous avez d'autres besoins ou des questions, n'hésitez pas à nous contacter.
Cordialement,
L'équipe française du service clientèle
Not happy at all because they didn't tell you...... !
They said it is easy to pay with a bank transfer but it is not... you do have to pass a sort of obstacle course (they never told you before !!!) lasting several days after you have paid without any delivery time confirmed....
October 27, 2023
Reply from BullionByPost.fr
Bonjour Mr Coschemique,
Nous sommes navrés pour les désagréments que vous avez rencontrés lors du paiement par virement bancaire. Votre retour est important, et nous nous efforçons d'améliorer nos processus. Soyez assuré(e) que nous travaillons à rendre cette expérience plus fluide. Pour toute question ou assistance supplémentaire, n'hésitez pas à nous contacter.
Cordialement,
L'équipe française du service clientèle
Fast & secure
October 22, 2023
Reply from BullionByPost.fr
Bonjour.
Nous vous remercions pour votre avis positif. Nous sommes ravis que vous ayez apprécié notre service rapide et sécurisé. Si vous avez d'autres besoins ou des questions, n'hésitez pas à nous contacter.
Cordialement,
L'équipe française du service clientèle
Very good experience .
Very good experience with quick delivery,very safe packing and coins well protected.
October 16, 2023
Reply from BullionByPost.fr
Hello Mr Schreiber. Thank you for positive feedback about your experience with us. We are happy that you receive your order quickly and it was packed securely. If you have any more comments or if there's anything else we can assist you with in the future, please don't hesitate to contact us.
a secured experience
I kept being helped by Nicolas and 2 other employees.it was much reassuring for me, a human presence when ever i needed it
October 17, 2023
Reply from BullionByPost.fr
Bonjour Mme Gubernatis. Nous sommes heureux de vous avoir apporté une aise personnalisée, ce qui est le plus important pour notre service client. Nous sommes ravis d'apprendre que Nicolas et nos deux autres employés ont pu vous apporter une présence humaine rassurante à chaque fois que vous en aviez besoin. Merci encore pour votre commentaire.
First time purchase and very satisfied.
Order received very quickly and perfect service. Thank you.
October 7, 2023
Reply from BullionByPost.fr
Hello M. Nau. Thank you for choosing BullionByPost for your first purchase. We're delighted to hear that your order arrived quickly and that you were satisfied with our service. If you ever have any questions or need assistance with future orders, please don't hesitate to contact us. We're here to help. Thanks again for your trust in BullionByPost. The french customer service team
Thank you for your professionalism on all points
Hello
Thank you for your professionalism on all points
October 8, 2023
Reply from BullionByPost.fr
Hello Mr Soukhman. Thank you very much for your kind words and for praising our commitment to professionalism in all aspects of our service. We truly appreciate your feedback, and it's our pleasure to provide a servie you enjoyed.
If you ever have any questions or need assistance with anything related to bullion, please don't hesitate to contact us. We're here to help.Once again, thank you for choosing BullionByPost, and we look forward to assisting you in the future. Kind regards from the french customer service team
Reply from BullionByPost.fr
Thank you very much for your positive feedback. The speed of delivery and the quality of our gift box are aspects that we attach great importance. We are delighted that your order arrived on time and that you appreciated the quality of the gift box.
If you have any questions , please do not hesitate to contact us and we are looking forward to serve you again in the future. With kind regards from the french customer service team.
Reply from BullionByPost.fr
Hello Mr Luque. Thank you very much for your review. We are always working hard at providing a high level of service. If you have any other comments to improve our service, please contact us. With kind regards. The french customer service team.
Reply from BullionByPost.fr
Hello Mr Megeve. Thank you for your review. We greatly appreciate your feedback and are pleased to hear that you found our service perfect, honest, and very professional. Your satisfaction is of the utmost importance to us, and we are dedicated to providing the highest level of service to all our customers. If you have any more questions or need assistance with anything else, please don't hesitate to reach out. We're here to help, and we look forward to serving you again in the future. with kind regards. The french customer service team.
Good advice over the phone and quick…
Good advice over the phone and quick responses
Easy to follow gold and silver trends on curves
Reliable deliveries
October 6, 2023
Reply from BullionByPost.fr
Hello Mr Vignaud. Thank you for your positive feedback. We are delighted that you appreciated our telephone advice, our prompt responses, and the ease of following gold and silver trends on our curves. We are committed to providing you with reliable deliveries. Please contact us if you have any queries.
Kind regards
The french customer service team
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