Bunches.co.uk Reviews 

18,204
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,916 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that placing online orders is very straightforward, offering a wonderful selection of gifts and stunning floral arrangements. Many individuals deeply appreciate the reliable delivery service, noting that packages consistently arrive on time and contain fresh, vibrant products. Though some customers experienced occasional delivery delays or logistical issues with items arriving later than originally scheduled. A few reviewers also noted problems concerning overall product quality, mentioning that certain bouquets appeared smaller or wilted upon opening. Furthermore, a small group of people mentioned that tracking updates or delivery confirmations could sometimes be improved during transit.

What people talk about most

Product

Customers had positive experiences with product, often praising the beautiful selection, fresh quality, and... See more

Delivery service

Clients share positive opinions on delivery_service, noting that packages consistently arrive on the... See more

Quality

People report positive experiences with quality, highlighting that flowers arrive fresh, beautiful, and last... See more

Order

Reviewers highlight high satisfaction with the ordering process, praising the straightforward website and... See more

Service

Consumers find service to be positive, highlighting a consistent and reliable experience across many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid. Espe... See more

Rated 5 out of 5 stars

Without exception the recipients of flowers sent by Bunches from us have been delighted. After that its a no brainer to use them. And letterbox arrangement works fine cos it means the PO can leave the... See more

Rated 5 out of 5 stars

My friend had a death in the family and I came across Bunches when I was looking to get them some flowers quickly. The buying process was easy, the price was good and I loved the option of adding a co... See more

Rated 5 out of 5 stars

Choosing and placing the order was easy with loads of hamper options to choose from and reasonably priced as well. Royal Mail reference was provided on the day of delivery which I could pass on to... See more


Company details

  1. Flower Market

Written by the company

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(18,204)

1,824 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Anniversary

Made purchase as a present for friends 30th Wedding Anniversary. Flower selection turned out to match their anniversary selection of colours. They are very pleased and so are we. Thank you

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Best of the Bunches

I have used Bunches to send flowers and gifts for a long time. They have always been a straight forward site to order from, delivery has always been on time and easy to track. Any issues I've had ( and that's been very few) have been very swiftly dealt with and rectified by lovely staff. They have a beautiful selection that suits any occasion. Thank you for your service

July 24, 2026
Unprompted review
Rated 4 out of 5 stars

Normally I would give a 5 star rating…

Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid.
Especially as it was a special gift for my Mother 100th birthday

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful flowers

Absolutely beautiful flowers, delivered fresh and in bud, within the time frame given. Recipients were over the moon with their gift. Thankyou so much. See you again soon Bunches 🌹

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

First Class - would highly recommend !

Again - the standard of service is exemplery, recipients are so happy with the quality of the flowers they receive and the website is clear, easy to use & navigate. Also impressed with the price and the follow up emails to trasck progress to and confirm delivery. Excellent!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Delighted with the service. Website very easy to use, ordered in the evening for next day delivery and they arrived right on time. Recipient was delighted with them. Will be back to order again

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was perfect from the go

Everything was perfect from the go. Ordering, updates on the sequence of events and the delivery was perfect. The postman even put the package in a safe place, Thank you post for that. All in all this as been a great experience. A+++++

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

excellent

My aunt's 99th birthday demanded more than a card from us, so we ordered a bouquet and card to arrive at her home the following day. She was delighted and wrote to us to say so. We were delighted as the quality of the bouquet was not diminished by the modest costs. It was also delivered on the day. If we could give 6 stars we would!

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING IN EVERYWAY.

I have just had feed back off the people I sent the flowers to and they told me they were fantastic and still going after 8 days, also the card attached was of a very high quality. Due to this feed back I will be using BUNCHES again. I had no problem with tracking the order and was updated all the time. Great service all round. Thank You.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

You know you can always rely on Bunches. Delivered on time. We bought them for our sister in law for her 80th birthday. She was very happy with them as she loved them.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Good Company

I have ordered numerous flowers from this company, with no problems. Their lovely quality and good prices.

July 24, 2026
Unprompted review

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