Bunches.co.uk Reviews 

18,203
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,916 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that placing online orders is very straightforward, offering a wonderful selection of gifts and stunning floral arrangements. Many individuals deeply appreciate the reliable delivery service, noting that packages consistently arrive on time and contain fresh, vibrant products. Though some customers experienced occasional delivery delays or logistical issues with items arriving later than originally scheduled. A few reviewers also noted problems concerning overall product quality, mentioning that certain bouquets appeared smaller or wilted upon opening. Furthermore, a small group of people mentioned that tracking updates or delivery confirmations could sometimes be improved during transit.

What people talk about most

Product

Customers had positive experiences with product, often praising the beautiful selection, fresh quality, and... See more

Delivery service

Clients share positive opinions on delivery_service, noting that packages consistently arrive on the... See more

Quality

People report positive experiences with quality, highlighting that flowers arrive fresh, beautiful, and last... See more

Order

Reviewers highlight high satisfaction with the ordering process, praising the straightforward website and... See more

Service

Consumers find service to be positive, highlighting a consistent and reliable experience across many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid. Espe... See more

Rated 5 out of 5 stars

Without exception the recipients of flowers sent by Bunches from us have been delighted. After that its a no brainer to use them. And letterbox arrangement works fine cos it means the PO can leave the... See more

Rated 5 out of 5 stars

My friend had a death in the family and I came across Bunches when I was looking to get them some flowers quickly. The buying process was easy, the price was good and I loved the option of adding a co... See more

Rated 5 out of 5 stars

Choosing and placing the order was easy with loads of hamper options to choose from and reasonably priced as well. Royal Mail reference was provided on the day of delivery which I could pass on to... See more


Company details

  1. Flower Market

Written by the company

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(18,203)

1,818 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning bouquet

Ordered a bouquet for my daughter, which arrived today. The flowers were really well wrapped, and my daughter kept remarking on how fantastic they looked and how fresh they were.
I’m very happy with my purchase

July 11, 2026
Unprompted review
Rated 3 out of 5 stars

Sparse Bouquet

Ordered a bouquet which arrived on time, Inside were fresh flowers very well packed,
However displaying them in a vase I found they were very sparse and nothing like the website photo.
I counted three carnations , three butterfly sticks and the rest were carnation sprays and not many of those ether,
These were for me, but i thin k its unlikely I would order them as a gift , there are not good value for money.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers. Delivered promptly. Still in perfect condition despite the recent hot weather and still blooming a week later!

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely bouquet of flowers

The website was easy to navigate and the prices were reasonable. The recipient was delighted and so was I when she told me that the bouquet was all flowers. I get fed up with ones from other suppliers that are full of 'fillers' that add nothing to the beauty of the bouquet and try to detract, it seems, from the lack of actual flowers!

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Stunning

The flowers were sent in memory of a dpecial relative s birthday. Her daughter thought that the flowers were absolutely stunning.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Been using Bunches for years and they…

Been using Bunches for years and they are my go to for any occasion.
Easy ordering, always on time or early, stunning flowers that arrive mixed as buds and open flowers. Everyone has always been delighted with their box arrives and often comment how long they last - far outlasting other similar companies products. Thanks for making my friends and family happy all these years. Keep doing what you are doing.

June 30, 2026
Unprompted review
Rated 2 out of 5 stars

The flowers weren't delivered on the…

The flowers weren't delivered on the requested day . I was told they they were unable to deliver but my friend and family were in all day. They were delivered the following day and the flowers were wilting and half dead . The flowers were for a great friend who had a major operation and I wanted to cheer her up.
Very dissapointed.

July 2, 2026
Unprompted review
Bunches.co.uk logo

Reply from Bunches.co.uk

We're so sorry to hear about this. Sending flowers to cheer up a friend after a major operation is such a lovely thing to do, and it's really disappointing that we let you down at such an important moment. Can you please reach out to our customer support team with your order number and a copy of this review via email at flowers@bunches.co.uk so we can look into this for you? Alternatively you can contact us on 01623750 343 Kind regards, Bunches.

Rated 5 out of 5 stars

Brunches never lets you down

Brunches never lets you down!
Always lovely and fresh, always makes the recipient smile. Not living near someone can make buying flowers tricky. Found bunches through a review of flower sites and have never looked back.
Thank you for making someone's day special. Would not use another florist.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

I have used Bunches numerous times in the past for sending flowers and the recipient has always been pleased with the delivery. They flowers take a day or two to recover from the postal container but then can last for up to two weeks. Very pleased.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Choosing and placing the order was easy…

Choosing and placing the order was easy with loads of hamper options to choose from and reasonably priced as well.
Royal Mail reference was provided on the day of delivery which I could pass on to the person receiving the gift, without them knowing what was being delivered.
They were extremely happy and surprised to receive the hamper, but as I haven't seen the contents myself I can't review those here.

June 26, 2026
Unprompted review
Rated 4 out of 5 stars

Lovelyvflowers

Lovely flowers

June 27, 2026
Unprompted review
Bunches.co.uk logo

Reply from Bunches.co.uk

Thank you for getting in touch, and please accept our apologies for the delay in responding to you, that's not the experience we want for our customers. Can you please reach out to our customer support team with your order number and a copy of this review via email at flowers@bunches.co.uk so we can look into this for you? Alternatively you can contact us on 01623750 343 Kind regards, Bunches.

Rated 5 out of 5 stars

ONLY Bunches will do...

I only use Bunches to send loved ones flower Bouquets beacuse they always deliver on time and the flowers are amazing and have longevity so the bloom is in effect 7-10days after delivery which is what I want. The prices are reasonable and thr reward system lets you gain discount on your next purchase. Good Job!!

June 29, 2026
Unprompted review

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