Harmony did a phenomenal job getting my group to our destination. She arrived at least 15 minutes early to pick us up from the hotel and told us where to meet her after the game. We had a mix of commu... See more
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The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America. Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
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936 West North Ave, 60642, Chicago, United States
No recent history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 2 weeks
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Steven was early and so accommodating. The bus was very clean and we had a great ride. Thank you Steven for a great trip and for your flexibility! Would definitely use again!
Dee was great! We used BusBank for our holiday party to safely transport our guests to and from their hotels. It was a great service and the employees really appreciated it. In addition, the booking team was fantastic and really tailored the contract to our specific needs.

Reply from BusBank
We had a group of 66 so needed two buses. Group transportation is always a gamble and we have seemingly seen it all from tires falling off, engine breakdown, no AC in the summer, etc. Well after this trip with BusBank we will NEVER look for any other transportation service. I have bookmarked their site for eternity and would HIGHLY recommend them to anyone! The drivers were awesome, the buses were clean and comfortable, and everything ran as scheduled. A++

Reply from BusBank
Excellent courteous drivers, decent prices and quality vehicles.
It was the first time our hockey team used BusBank to travel to a game. They were punctual and the driver was excellent. I will use them again.

Reply from BusBank
Busbank does it again! They've made a point to give me low prices, they're super communicative and flexible. I've looked at other bus companies but I always go back to Busbank. Shout out to Kayla!

Reply from BusBank
I have used BusBank for at least four years to transport a large group in Denver and in Los Angeles. I never have to worry if the bus will be where it needs to be because this is an extremely reliable company. Their communication is completely online and you don't talk to a human, but one can rest assured their needs will met.

Reply from BusBank
I had a great experience. Josh was very helpful when it came to scheduling. Steven was an excellent driver. He was on time, courteous, safe, just wonderful to be with. The bus was comfortable and clean. Our organization had a great trip. Thank you!

Reply from BusBank
Professional and reliable! Will continue to use BusBank in other cities we run events. Jaclyn Latourelle is my go to booking agent in every city!

Reply from BusBank
Driver was excellent and flexible as we realised we needed to leave a little earlier than planned on the morning of the event. Many thanks!!

Reply from BusBank
Our experience with BusBank and our driver (Glenn) was 5 Star. Nothing was too much trouble for Glenn and our group.
On behalf of the entire team, I wanted to extend our sincere gratitude for your incredible support providing the three charter busses during our annual PF CARES Weekend in Nashville on November 9th.
Your timely communication, preparedness, and seamless triage with the drivers made a tremendous impact. It’s clear that you brought not only your expertise but also a great deal of care and attention to detail, ensuring everything ran smoothly from start to finish.
BusBank was great! From booking the bus to using the bus, everything was excellent. Very communicative, provided updates, went through our itinerary to make sure the bus can do it. And Collin our driver was amazing too. Couldn’t ask for a better experience in Nashville, would definitely use them again!
Alex was a great driver and Steve Mahoney did a great job setting up the route. We had zero problems and they were very accommodating.
Great job!
BusBank was good to work with. Showed up on time, provided good service. My only complaint would be that the driver threatened to leave as the group was running 10 minutes late. He didn't end up leaving but didn't appreciate that added stress worrying that the driver and our transportation would leave us at the venue.
Amazing service and accommodations.
Great communication. Arrived on time for pick up and return. Driver was courteous and professional.
Love BusBank! They were able to accommodate a last minute addition of a second bus within hours of our reservation time! Communication was outstanding and the drivers were very professional. Amazing experience for our group!
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