Harmony did a phenomenal job getting my group to our destination. She arrived at least 15 minutes early to pick us up from the hotel and told us where to meet her after the game. We had a mix of commu... See more
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The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America. Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
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936 West North Ave, 60642, Chicago, United States
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Replied to 50% of negative reviews
Typically replies within 2 weeks
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Great bus and very nice drive. We will come back again!
Our rep was great with timely communication from the outset!
The drivers were punctually, all the time during the trips, John was empatic , good driver and kind. All passengers felt in security.
I have been in contact with Kimberly from bus bank for a couple months and she is incredibly helpful and responsive. Our driver Lyu was super friendly and came on time. It was my first time booking a bus and I’m so glad I chose BusBank to do it.
My company has been using BusBank for over 10 years now and working with them has always been a breeze! We are a charter school with middle school aged children and plan lots of trips for them. BusBank always gives us the best rates, clean state of the art private buses and the best drivers! Phil our rep is the most amazing person to work with! I will always give my business to BusBank and recommend them to other schools and organizations in New York City and beyond!
First time using Busbank and they exceeded my expectations. I had a group of 28 to move from an airport to a hotel and from a cruise port to the airport. Everything went smoothly, they were on time and the drivers were professional and courteous. I'll use Busbank in the future for sure.
We needed a bus for a summer event for our office and the driver arrived early and was very pleasant for the duration of our trip. We even were given an upgraded bus from the one we requested which was a nice surprise!
Where do I begin? My experience from the beginning to the end, was amazing! They had the best customer service. I must have asked a thousand questions and for several different quotes. There was no pressure to book, but I am so happy I booked with them! The payment process was easy, I received my bus drivers information the day of and he was astounding. Very punctual, great driver, fun personality and perfect for my guests of the family reunion. I would 100% book with them again.
Both of our drivers were professional, helpful and very friendly! They were great drivers and got us to and from our destination safely and efficiently! Will definitely recommend your company and use again if needed!
Great services, drivers were very courteous and professional, arrived on time. Got us there and returned us safely. Will definetly us them again
working with Jaclyn was a breeze - she was so helpful and accommodating when changes were needed. busses were on time and guests were happy.
The buses were perfect for our corporate event. Drivers were professional, arrived on time and got us to and from our event safely.
Our bus driver was kind and patient, the bus was very nice and clean. Thank you for the great service!
Fantastic Experience! I chartered a mini bus for 8 weekly round trips for a kids swim team. The drivers were always early, friendly, and easy to work with. The buses were always clean and very nice and comfortable. Setting up the service was made easy and the price was best around by far. My agent, Kayla, who I worked with to coordinate everything was amazing and easy to contact and quick to respond. I will 100% use Kayla and BusBank again. Thank you!
Joe was profesional and excellent costumer service. I would recomend your service to anyone.
Virgile was excellent! Punctual, professional and an overall great experience for our employees.
Thank you all for the great service!
We will sure use this service next time.
We recently used the service of shuttle bus service for our annual temple function. The driver was so prompt and professional with his service
. I would recommend the company and their staff for bus service in the area.
Monique was very punctual and courteous and professional. She was a great driver too.
Thank you to our driver John! He was professional, and responsive and made it a great experience. Looking forward to the next event!
I had the pleasure of having Anairion Lewis as our bus driver for a family reunion this past weekend, and she was beyond amazing and kind. Anairion went above and beyond to ensure everything went smoothly for my family. Her dedication and warm personality truly made a difference. I wish there was a way to always have Anairion as our bus driver for future events. She was absolutely the best person for the job!
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