BusinessMobiles.com Reviews 

818
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The team at Business mobiles have been the most helpful & reactive mobile phone contract supplier that i have ever used. I have been in Telecoms 20+ years & used a Miriad of suppliers & networks. BM... See more

Rated 5 out of 5 stars

Always a 5 star service from Shelley Iqbal. She always keeps me straight with what I need to do with keeping my phones updated and working. Phones are just so much of a lifeline both in business and p... See more

Rated 5 out of 5 stars

I have been using Business Mobiles for over ten years and would never move for as long as Johnny Jalaf is our sales rep. He manages to maintain a professional approach to his work whilst also bei... See more

Rated 5 out of 5 stars

It came round to renewal time and i was contacted by Akta from business mobiles. She was polite, friendly and very helpful. She made it extremely easy to build a bespoke quotation for my requirements.... See more

Company details

  1. Telecommunications Equipment Supplier
  2. Cell Phone Store

Written by the company

BusinessMobiles.com provide mobile phones for businesses. Established in 1999, BusinessMobiles.com is proud to be the UK’s largest independent business mobile specialist. Our UK-based clients range from sole traders to multinational corporations. Covering EE, T-Mobile, Orange, O2 and Vodafone, we source the best deals for our customers while providing an industry leading service for the entire length of their contract. Our clients love us because not only do we save them money, we also liaise with the network directly on their behalf, saving them time and hassle. Our product portfolio includes mobile phones, mobile broadband, landline solutions, hosted servers and mobile accessories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

818 reviews

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4.7

All reviews

(818)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic company, ordered 2 x iphone 11 for my business very prompt delivery. Moses has been excellent throughout the whole process and kept me informed of delivery etc. Look forward to doing business with you guys. Thankyou

February 27, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give less than one star I…

UPDATE as of November 09, 2020.

As soon as I wrote my review below, one of the BusinessMobile's managers called me and resolved all the issues I had and since than he has looked after our account, so I have no complains at the moment.

If I could give less than one star I would! Avoid like the plague! they are fast to sign you up with contracts however after 3 and a half years and 60 mobile contracts they do not value you as a customer enough to call you back! The account manager has fallen off the face of the earth and company management that treats their clients the same! From today I will be moving our contracts over to another company. Please do not go with these guys as they are like estate agents once they have your business they do not care about the rest of the service!

February 24, 2020
Unprompted review
Rated 1 out of 5 stars

Appalling company

Appalling company. Promised to set up capped lines for me but ended up with a huge unexpected bill on 5 phones. Promised refund, chased and chased, never came. Complete cowboys. Go direct to a phone company and cut these guys out. They are well known to big phone companies as being untrustworthy. Customer complaints clearly set up to placate and do absolutely nothing. Don’t touch them with a barge pole.

February 13, 2020
Unprompted review
BusinessMobiles.com logo

Reply from BusinessMobiles.com

Good Morning Emma,

I have taken a look through your businesses account and see that in July 2017 you did have a larger than expected invoice due to your children using far more data than the account allowed or that had been used on the account in the previous 7 months. I understand that when this happens it comes as a shock. We arranged a credit of over £400 to be applied to your next invoice, August 2017 which covered the total owed on that invoice and left the account in credit moving forward to be applied against the following invoice. Whilst a payment was not made to you which you may be referring to in your review the charges were corrected for you in under a billing cycle. If we can help any further please get in touch and once more accept our apologises for the stress this instance may have caused.

Rated 5 out of 5 stars

Great service from Vlad at…

Great service from Vlad at businessmobiles.com. He went through all options for us as start up business and was able to provide new business mobiles for us on great tariffs. Great service, would use again.

October 31, 2019
Unprompted review
Rated 1 out of 5 stars

Cowboys!!!!!!!!

Cowboys!!!!!!!!
Never received a single cash back payment on time. I would chase for a long time for each payment.

After checking (2019), I did receive my payments eventually. I could not wait to see the back of them. My experience was from 2014.

September 9, 2019
Unprompted review
Rated 1 out of 5 stars

Cowboys! Charlatans & Thieves

- SHOCKING SERVICE - You will see from their reply that they do not care - I was not requested for more information - USE THESE GUYS AT YOUR PERIL!

Cowboys. They really DO NOT know their stuff ordered 4 phones they said only could get 3? I agreed to take them then got messed around for days on end. Really rude staff who ignored calls and treat you like you need them.more than they need you. ESPECIALLY Tre and Kay - probably not even their real names as Kay pretended to be someone else! Terrible, Poor even atrocious isn't close to how bad they were. Went to a1 comms and got what we wanted in 24 hours. Seriously avoid plus the deal they gave was 50 quid cheaper elsewhere. Cannot rate them low enough

September 4, 2019
Unprompted review
BusinessMobiles.com logo

Reply from BusinessMobiles.com

After reviewing your account I see that your initial request for 4 lines was approved for 3 by the network, we do not have any input into that process. To move forward with the order of 3 devices we requested further information from you to verify your identity which is common place with orders with devices worth over £1800 in distance selling. The notes state there was some difficulty supplying what we required which happens from time to time so you cancelled the order. I am pleased to hear you have been able to source the devices required for your business. All the best.

Rated 5 out of 5 stars

BusinessMobiles.com

I have recently had some dealings with BusinessMobiles.com and I only have praise for this company, in particular with their General Manager Troy Baker. I had been with BusinessMobiles for some years but was enticed away by a company called Future Comms who promised the world and provided nothing, may I add supported by O2.
In desperation I turned to my old provider BusinessMobiles.com who provided advice and support at no cost at all, I will certainly be in touch with BusinessMobiles when I can end my contract with O2. How refreshing to find a company that are not solely interested in taking your money without providing support. I will certainly be recommending them to all my friends and associates, really good customer service.

August 27, 2019
Unprompted review
Rated 5 out of 5 stars

Hi from the start of my dealing with…

Hi from the start of my dealing with this company I dealt with a chap called tre he is one of the last old school best customer service person I dealt with in years he solved everything and always kept me posted the whole process I highly recommend him and if his boss is reading this the man deserve,s a pay rise or something to show all his hard work where he goes the extra mile cheers tony

July 29, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I spoke to a represent by the name of Tre and he had a very professional and polite way of dealing with my queries and all the relevant deals on offer. I would definitely recommend this company.

July 17, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

From a get go fabulous service. Johnny was very patient with us while we took our time deciding on bussiness package. He kept in regular touch and was not rushing us at all.
Once decided he guided us through thewhole process so it sll went smooth. Phones arrived earlier than expected. Johnny gave us superb aftrr sales care and was there to answer all our questions.

July 8, 2019
Unprompted review

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