Excellent service & super-fast/secure delivery by this company. Good quality product, that went straight to work & did the job exactly. Would certainly recommend to other. Thank you for a job well... See more
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Review summary
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Always a great company to deal with. Packed my order ready for collection as I was passing. Had to be very strict with myself, as a visit to their emporium of butchery equipment can easily become very... See more
I purchased a new steel from Butchers Equipment Warehouse. Not a great deal to say about it other than it was exactly as described and a definite improvement over my old one. It seems good quality... See more
Company replied
Great range of products, good value, easy to use and order from the website and delivery was very fast. Very happy with my order and would highly recommend Butchers Equipment Warehouse.
Company replied
Company details
Written by the company
Leading retailer & distributor of high quality professional butchers machinery & accessories.
Butchers Equipment & Accessories Specialist
Written by the company
- Free Delivery Available.
- Free delivery available on all orders to UK Mainland. Please note any orders containing a bladed item may be subject to an age verified delivery fee.
- We Take Customer Service Very Seriously.
- We provide the highest level of customer care throughout the entire order process. You can contact us via email or by phone where a friendly agent will be able to assist you with any queries.
- SAFE & SECURE
- butchersequipment.co.uk is registered and assured with Trustwave and uses a VeriSign Secured 128 bit SSL payment system.
- TRUST
- As one of UK'S leading suppliers, we have built our company and reputation on trust. We provide the highest quality Butchers Equipment at very competitive prices.
Contact info
Apollo House, Ordnance Street, BB1 3AE, Blackburn, United Kingdom
- 01254 427761
- help@butchersequipment.co.uk
- www.butchersequipment.co.uk
4.8
Excellent
6K reviews
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Replied to 82% of negative reviews
Typically replies within 48 hours
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Reply from Butchers Equipment Warehouse
Our goal is to make the ordering process as easy as possible. We always strive to dispatch orders quickly and deliver them ahead of schedule. We are glad you are happy with the service received from Butchers Equipment Warehouse
Quick and easy delivery fee could be lower..
Purchasing was easy and quick I would say the price could be a little lower or for the price you could lower your free delivery a little maybe to £20 £25 if you'll do that then yeah it would be perfect
May 15, 2026
Reply from Butchers Equipment Warehouse
We are delighted that you are happy with your purchase and your experience with Butchers Equipment Warehouse. Thank you for your feedback regarding our delivery options. We offer free delivery across the UK mainland on all items with no minimum spend, with the sole exception of knives due to recent statutory regulations.
Exactly what I wanted
I ordered two items. One was a boning knife and the other was a large needle for trussing. Both items not available in shops.
Both of the items were in stock and were delivered quickly. Thank you.
May 22, 2026
Reply from Butchers Equipment Warehouse
Thank you for choosing Butchers Equipment Warehouse. We are delighted you're happy with your purchase and hope to serve you again in the future.
Reply from Butchers Equipment Warehouse
Thank you for choosing Butchers Equipment Warehouse.
We are delighted you're happy with your purchase and hope to serve you again in the future.
Reply from Butchers Equipment Warehouse
Thank you for choosing Butchers Equipment Warehouse. We are delighted you're happy with your purchase and hope to serve you again in the future.
Reply from Butchers Equipment Warehouse
Thank you! We always aim to deliver the best possible service for you.
Came relatively quickly.
Came relatively quickly. Was just what I needed for peeling fruit and veg.
May 14, 2026
Reply from Butchers Equipment Warehouse
Thank you for choosing Butchers Equipment Warehouse. We are delighted you're happy with your purchase and hope to serve you again in the future.
Reply from Butchers Equipment Warehouse
Our goal is to make the ordering process as easy as possible. We always strive to dispatch orders quickly and deliver them ahead of schedule. We are glad you are happy with the service received from Butchers Equipment Warehouse
Reply from Butchers Equipment Warehouse
Thank you! We always aim to deliver the best possible service for you.
Extremely quick delivery
May 15, 2026
Reply from Butchers Equipment Warehouse
Our goal is to make the ordering process as easy as possible. We always strive to dispatch orders quickly and deliver them ahead of schedule. We are glad you are happy with the service received from Butchers Equipment Warehouse.
Sharp knives again
I purchased a new steel from Butchers Equipment Warehouse.
Not a great deal to say about it other than it was exactly as described and a definite improvement over my old one. It seems good quality and was at a very reasonable price.
Delivery was within a week.
Overall, I’m very happy
March 3, 2026
Reply from Butchers Equipment Warehouse
Thank you! We always aim to deliver the best possible service for you.
Reply from Butchers Equipment Warehouse
Thank you for choosing Butchers Equipment Warehouse.
We are delighted you're happy with your purchase and hope to serve you again in the future.
Great products and prompt dispatch
Great products and prompt dispatch. I've no hesitation in recommending Butchers Equipment Warehouse.
May 15, 2026
Reply from Butchers Equipment Warehouse
Thank you for your kind review. We look forward to serving you again in the future.
The ordering process was very easy
The ordering process was very easy, very prompt and professional. I would definitely recommend this company.
May 14, 2026
Reply from Butchers Equipment Warehouse
Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future
When we phoned up for a spare part we…
When we phoned up for a spare part we were told one price but when we phoned the next day to buy the part the price totally changed and went up that is called miss leading the costumer that not right
May 7, 2026
Reply from Butchers Equipment Warehouse
Thank you for your feedback.
It looks like there has been a misunderstanding regarding our pricing.
All product prices are clearly displayed on our website, showing both the price with VAT and without.
For clarification, the specific item you ordered has not had a price increase in the last three to four years and is still the same price.
While our prices can fluctuate based on changing supplier and market costs, we strictly honour the exact price displayed and agreed upon at the time of your purchase.
Reply from Butchers Equipment Warehouse
Thank You. We will always try our best to offer the best possible service.
I ordered a boneing knife which was…
I ordered a boneing knife which was tried to be delivered. But failed i arranged a new delivery date to be delivered to were i work guess what never delivered . So phoned spoke to a person said he would resolve the situation its been 5 days now not heard anythink
May 7, 2026
Reply from Butchers Equipment Warehouse
Thank you for your patience, and we completely understand your frustration regarding this delay.
The initial delivery on the very next day after you placed the order failed because no one was available to sign for the parcel, and the package unfortunately went missing after the delivery address was changed.
We immediately launched a formal search with DPD after we were notified.
As we explained, we must allow the courier a few days to investigate before we can issue a replacement.
DPD has now officially confirmed the parcel is lost.
Because this investigation is complete, we are preparing to ship your replacement product immediately.
We appreciate that this process is lengthy, but we must follow these steps to resolve courier issues.
Reply from Butchers Equipment Warehouse
Our goal is to make the ordering process as easy as possible.
We always strive to dispatch orders quickly and deliver them ahead of schedule.
We are glad you are happy with the service received from Butchers Equipment Warehouse
Great service great value and delivery…
Great service great value and delivery only took one day 👍
May 13, 2026
Reply from Butchers Equipment Warehouse
Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future
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