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Butterfield & Robinson Reviews 187

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Every detail of the trip was thoughtfully planned and executed! Our favorite B&R guide Sakis and the local guides provided always add extra layers of fun, detail and history that we wouldn't hav... See more

Company replied

Rated 5 out of 5 stars

Great trip biking through Puglia region of Italy. Comfortable biking on less traveled roads with flat and easy rolling terrain. Excellent culinary experiences in a wide range of farm to table, priva... See more

Rated 5 out of 5 stars

Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the nort... See more

Company replied

Rated 5 out of 5 stars

B&R provides an amazing, immersive experience to see the world in an intimate way. We have had four biking trip with B&R, each different and stand alone memories, but the base experience also remains... See more

Company replied

Company details

  1. #2 of 5 best companies in Tour Operator
  2. #2 of 3 best companies in Cultural Tours Provider
  3. #6 of 20 best companies in Travel Agency

About Butterfield & Robinson

Written by the company

Pioneers in active travel, Butterfield & Robinson has been delivering exceptional adventures for over 50 years.

Driven by a passion for exploration, innovation and connection, B&R provides unparalleled access to the world's most fascinating destinations. Whether by bike, on foot, or by water—we design, plan and guide incredible journeys.

Infused with luxury, our trips seamlessly blend active adventure with cultural immersion. Choose from Scheduled Group trips, Self-Guided trips or Privatize a ready-to-book itinerary—or go Bespoke, where our team will help design a unique experience that’s right for you.

Slow down to see the world

Written by the company

Where to next?
Active days. Luxury stays. Lifelong memories. Delivering exceptional adventure since 1966.

Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

Leaders in Active Luxury Trips

I have traveled with Butterfield & Robinson on 4 trips and without exception, they have provided a luxury, cultural, educational active trip experience with amazing “can do” guides.

October 17, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for the review and for continuing to travel with us Marsha!

Rated 5 out of 5 stars

B&R puts clients first

I have been on two trips with B&R. Their attention to detail and interest in making sure everyone has a good time is exceptional. The other travelers have been interesting and friendly.

October 17, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for the review and for travelling with us again!

Rated 5 out of 5 stars

Fun and challenging.

Great trip, wonderful guide. Wish we had spent a little more time walking thru cities rather than the areas inbetween but loved the trip anyway. (Walking tour of Italian !akes.) hotels and meals were absolutely the greatest.

October 17, 2018
Unprompted review
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Reply from Butterfield & Robinson

So happy you had such a great experience in the Italian Lakes. Thank you for the feedback and the review Judy.

Rated 5 out of 5 stars

We have tried other companies and BNR…

We have tried other companies and BNR is the best. The quality of the trips in general, when coupled with the expertise of the guides, is outstanding

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks for the glowing review Sue!

Rated 5 out of 5 stars

I had a great experience on my B&R…Rhine River bike cruise.

I had a great experience on my B&R biking river cruise. I am 82 and was somewhat anxious about my ability to keep up. The suggested preparation was perfect and the trip plan was wonderful. I of course loved fellow cyclists and our very superior guides. I will do it again and recommend the experience.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Our Rhine River Cruise Biking trip sure is a great way to experience Germany. We're so happy you had such a great trip! Thanks for the review Nancy.

Rated 5 out of 5 stars

They were great.

They were great.
Planning
Service
Smart and present

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you Mansour!

Rated 5 out of 5 stars

Wonderful guides who are well-informed

Wonderful guides who are well-informed, super-organized and always entertaining. Brilliantly designed trips and best of all the biking or hiking allows us to enjoy eating at the best restaurants wherever we are!

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

We have to agree that the food is always better when it follows a day of biking or hiking. Thanks Ian!

Rated 5 out of 5 stars

B & R is the best

B & R is the best. We’ve used two other bike touring companies and B & R is always a step up from the others. One of the better features of B & R is the locations they go to and the way they setup their tours. We been on 14 tours, 5 with B & R and they are the best. We’ve moved up to B & R and totally see the difference in quality.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for choosing B&R Jim!

Rated 5 out of 5 stars

May be a modest premium to others

May be a modest premium to others, like Backroads , but entirely worth it. Seamless coordination, everything covered as advertised.Experienced , accommodating guides , great venue side trips/avtibities .very good coordination w/trip planners for bespoke trips. Backroads very inconsistent and unreliable in these aspects. Backroads “bespoke” is a canned trip for a private party.Underwhelming in comparison.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

We have to agree that we have some of the best custom trip planners around! Thanks for the review Paul.

Rated 5 out of 5 stars

a wonderful mix of physical and…

a wonderful mix of physical and cultural experiences involving cycling and hiking trips in very interesting destinations.
Have fun 😎🤘

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks Luis :)

Rated 5 out of 5 stars

17 bike trips in 17 years

In 17 bike trips in 17 years, B&R has never disappointed. We treasure our memories of every trip.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Cheers to number 18 Jane and John! Thank you for the review and for hitting the road with us for so long!

Rated 5 out of 5 stars

I have traveled extensively with…

I have traveled extensively with Butterfield and continue to travel with them. I love the immersion experience in the countries that I choose to travel to and the guides are professional and prepared for any and everything. I love how they make you feel like friends. Their knowledge is crazy perfect and they share it easily. I am headed to Iran and Lebanon in 2019. I am older and feel very comfortable with my travels.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for the review Cynthia and for continuing to trust us with your travel plans in the future!

Rated 5 out of 5 stars

Simply the best - better than all the rest

I just finished my 28th trip with B & R.
What a great outfitter. We they have a secret way to select their guides as they are all excellent. This company changed my life as they have taken me places that I would not have gone on my own. If B & R think it is safe that is good enough for me.
There are not enough stars to give them.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

28 trips! We are all so happy to have helped you experience so much of the world!

Rated 5 out of 5 stars

Our Normandy bike trip was amazing

Our Normandy bike trip was amazing. Every detail was taken care of by B&R. Nothing was let to chance. Great food, great wine, beautiful scenery and fantastic support. Our guides, Sigrid and Gerardo were wonderful. Truly the most amazing experience of our life.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for the review Eddie. We're happy you had such an amazing experience!

Rated 5 out of 5 stars

Our trip was absolutely fantastic…

Our trip was absolutely fantastic thanks to our guides Alessio and Roberto.

The lunches that they planned were amazing and they worked very hard to make each meal very special.

On the road they helped out and checked up on us frequently.

We could not of had a better 11th B&R trip. Hotels and routes were fine.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Alessio and Roberto are real pro's that's for sure! So happy you had such a great 11th trip with us Donna. Thanks for the review.

Rated 5 out of 5 stars

With Butterfield and Robinson every…

With Butterfield and Robinson every angle is thought out ahead of time, from our arrival at the destination airport to our departure time at the end. The active experiences are exhilarating and totally appropriate to our varied age group within the family. The guides were just the best! They were fun, knowledgeable, great with adults and kids alike, and no request was too much for them. They just seemed to love their jobs, and had endless infectious energy! Hotels are always delightful and the meals, of course, irresistible! I would recommend B&R to anyone!

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

So good to hear you had such a great experience Peggy. Thank you for the review and recommendation!

Rated 5 out of 5 stars

Enjoying Holland by bicycle at tulip time.

Biking at tulip time with B&R was a wonderful way to explore Holland. Highly recommended. A great way to celebrate a special birthday.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you Donald! We agree, it really is a special time to experience the region.

Rated 5 out of 5 stars

Always satisfied with B&R

We have traveled with B&R 10 times over the past dozen years. We have never been disappointed. The travel experience is always unique and first class. The guides have always made every trip special and memorable.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for the review Grant and for the past 12+ years of travel with B&R!

Rated 5 out of 5 stars

The perfect trip to celebrate some…

The perfect trip to celebrate some milestone life events and family time. Not only was the French countryside gorgeous and the cycling perfect our two guides - Chris and Tatianna- went above and beyond to make sure we were comfortable, safe and in short pampered. Every detail from the food to the entertainment was carefully thought out and of the highest calibre. We loved it and are already looking to book our next bike trip with Butterfield and Robinson. Both my husband and I count it among the best vacations we have ever had.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you Annette! Can't wait to see you on the road again soon!

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