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Butterfield & Robinson Reviews 187

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Every detail of the trip was thoughtfully planned and executed! Our favorite B&R guide Sakis and the local guides provided always add extra layers of fun, detail and history that we wouldn't hav... See more

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Rated 5 out of 5 stars

Great trip biking through Puglia region of Italy. Comfortable biking on less traveled roads with flat and easy rolling terrain. Excellent culinary experiences in a wide range of farm to table, priva... See more

Rated 5 out of 5 stars

Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the nort... See more

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Rated 5 out of 5 stars

B&R provides an amazing, immersive experience to see the world in an intimate way. We have had four biking trip with B&R, each different and stand alone memories, but the base experience also remains... See more

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Company details

  1. #2 of 5 best companies in Tour Operator
  2. #2 of 3 best companies in Cultural Tours Provider
  3. #6 of 20 best companies in Travel Agency

About Butterfield & Robinson

Written by the company

Pioneers in active travel, Butterfield & Robinson has been delivering exceptional adventures for over 50 years.

Driven by a passion for exploration, innovation and connection, B&R provides unparalleled access to the world's most fascinating destinations. Whether by bike, on foot, or by water—we design, plan and guide incredible journeys.

Infused with luxury, our trips seamlessly blend active adventure with cultural immersion. Choose from Scheduled Group trips, Self-Guided trips or Privatize a ready-to-book itinerary—or go Bespoke, where our team will help design a unique experience that’s right for you.

Slow down to see the world

Written by the company

Where to next?
Active days. Luxury stays. Lifelong memories. Delivering exceptional adventure since 1966.

Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

An Unparalleled Cultural Experience in Rural Japan - despite typhoon Trami

The holiday was 7 days of cycling in the Noto Peninsula. But it was so much more than excellent guides, service, food, equipment and cycle routes...more a cultural immersion in rural Japan with multiple encounters with Craftswomen/men Sacred sites. The Ryokans were more beautiful and luxurious as the trip progressed. The lunches were varied and interesting, complete with characters who had become masters in their fields. Small tours and demonstrations were unexpected and marvellous (i don't want to give too much away!) You didn't have to think about a thing - just trust the guides and B&R to deliver the magic....

October 16, 2018
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Reply from Butterfield & Robinson

We're all so happy to hear you such an amazing cultural experience in Japan Terry. Thanks for the detailed review!

Rated 5 out of 5 stars

I have travelled with B&R and have…

I have travelled with B&R and have experience more than 20 trips. They have all been excellent in every way.

October 16, 2018
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Reply from Butterfield & Robinson

Thank you Judy! We are very fortunate to have such loyal and active travellers like yourself.

Rated 5 out of 5 stars

Seeing the Italian Lakes on Foot

My wife and I recently took B&R's Italian Lakes walking tour. This was our second walking trip with B&R after previously taking 3 bicycling trips. In all cases, the trips have been great with a mix of physical activity, cultural/historical experiences, and exposure to local foods and wines. The Italian Lakes tour included stays in premier hotels in Bellagio, Lugano, and Stresa. All were first rate to say the least. The walking was a mix of villages and natural areas and provided an excellent introduction to the area. The guides were super: both Alice and Ricardo attended to everyone's needs (and wants) and maintained an incredibly positive outlook throughout. The walks were well paced with frequent breaks -- they did require some physical exertion, but were not particularly taxing -- just enough to work up a hunger for the excellent dinners. And this glowing review comes from a trip that included a couple of days of rain -- imagine how outstanding it would be with cooperative weather too!

October 16, 2018
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Reply from Butterfield & Robinson

Thanks for the glowing review of our Italian Lakes trip Mark. Hopefully the weather cooperates on your next adventure!

Rated 4 out of 5 stars

The trip was fantastic as were the…

The trip was fantastic as were the guides. Everything was well organized. Our only complaint was with the last hotel. The staff were not friendly and our room was tiny. I asked in advance if we could pay more for a suite and we were told by B & R there weren't any suites at this hotel. We found out once we arrived that there were in fact suites. All in all a great trip.

October 16, 2018
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Reply from Butterfield & Robinson

Thanks for the review and feedback regarding the last hotel of your trip Doug. We have passed this feedback along to our trip planners and apologize for any miscommunication regarding suite availability. Happy to hear you had a great trip!

Rated 5 out of 5 stars

Life changer

My husband & I had such a wonderful time on our Provence trip that we decided to make some life changes so we could do more of these trips. Our guides, Christina & Julie, were awesome as well as the bike riding, accommodations, food, and of course wine. We didn't know any of our fellow travelers prior to the trip but over the week we had so much fun with all of them. There are challenging climbs in Provence but the surrounding beauty from the hilltop villages makes each climb worth it, plus you can eat all the delicious food guilt free!
One trip and we are hooked on this type of travel and with B&R. We depart in 3 weeks for our second B&R trip, biking in Chile...can't wait!
Highly, highly recommend B&R

October 16, 2018
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Reply from Butterfield & Robinson

Welcome to the Cru Sherri! We are all so thrilled you have chosen to travel with us again and hope you have an equally amazing experience in Chile. Bon Voyage!

Rated 5 out of 5 stars

Wunderbar!

As I was traveling alone to a place I had never been, I relied heavily on Butterfield & Robinson. They made reservations for me beyond the trip for which I had signed up which I initially thought more expensive than I required. But they were SO right to do so. I really enjoyed every aspect of my trip and was able to actually relax. I truly had no worries! Special praise for my guides. Trip of a lifetime, indeed!

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

We love hearing that our travellers have had a trip of a lifetime! Thanks for the review Susie!

Rated 5 out of 5 stars

An exceptional trip to the Italian Alps

I had high expectations going into our first trip with Butterfield and Robinson. It was a hiking tour in the mountains outside of Milan. The trip exceeded my expectations and was exceptional in aspects. The tour guides were first rate, the sites we visited were outstanding and gave us a range of experiences. We also thoroughly enjoyed our fellow travelers. We will enthusiastically select BR going forward as we explore various parts of the world. We have used numerous companies in the past and BR was clearly the best experience that we have had.

October 16, 2018
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Reply from Butterfield & Robinson

The Dolomites really are something special aren't they. We're looking forward to planning your next adventure Craig

Rated 5 out of 5 stars

Trip exceeded our expectations

Trip exceeded our expectations. Highly recommend. Hotels, guides, food all top notch.

October 16, 2018
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Reply from Butterfield & Robinson

We hope we can continue exceeding your expectations in the future Bruce. Thanks!

Rated 5 out of 5 stars

Excellent assistance selecting the best…

Excellent assistance selecting the best trips and the best guides. I have traveled with other providers and B&R is always the best.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thank you for choosing B&R!

Rated 5 out of 5 stars

The last trip to Normandy and Brittany…

The last trip to Normandy and Brittany was lead by Julie and she was the best part of the trip-excellent!!

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Julie is an amazing guide for sure! Happy to hear you had such a good experience in Normandy.

Rated 5 out of 5 stars

One of the best travel experiences of…

One of the best travel experiences of our life. No stress, no worry, B&R had it under control in every way, from the best equipment, the best routes, the best tour guides, the best restaurants and the best hotels.!! We felt completely confident in our guides, which freed us from the burden and stress of figuring everything out ! I will never travel another way!!! Top notch company across the board!!! Thank you!!!

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

We're thrilled you had such an amazing experience Beth. Can't wait to see you on the road again soon!

Rated 5 out of 5 stars

Always the Best ..

Always the Best ...Guides ....accomadations ...food and wine ....transportation between destinations amazing attention to details ...always interesting travel mates ....charming surprises along the journey
I would not travel with any other ....only B&R

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks for the review Patti. We also agree that we have some of the most interesting travellers around!

Rated 5 out of 5 stars

The best way to travel

The best way to travel

When you travel with Butterfield & Robinson, you not only know you're in great hands, but it is a vacation in every sense of the word. They plan every detail and make every part of the trip enjoyable so that you never have to worry about a thing. The accommodations are always comfortable, relaxing and beautiful; the food is excellent and always a unique experience; and the group leaders are pleasant, dynamic, kind and helpful in every way. I cannot imagine traveling - with my family, alone, or in a couple - without Butterfield & Robinson's expert planning and ability to anticipate any need. It is a perfect balance of activity, exercise, fun, culture and luxury and I wouldn't hesitate to go on another trip with Butterfield & Robinson.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Wow! Thank you for the kind words Emily. We're thrilled that you won't hesitate to travel with us again. Looking forward to seeing you on the road again soon!

Rated 5 out of 5 stars

B&R Cycling Trips

B&R provides great, unique travel experiences, planned to maximize your comfort and enjoyment.

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks Rich! We're happy to hear you're a fan of our cycling trips.

Rated 5 out of 5 stars

I love travelling with B&R!

I love travelling with B&R !! I always feel safe, and having the best experience.... Thanks!! B&R

October 16, 2018
Unprompted review
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Reply from Butterfield & Robinson

It's our absolute pleasure Johanna! Thanks for the review!

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