www.buy-fineart.com Reviews 16

I ordered Doug Hyde Zoom party over the phone. Was so easy & straight forward. Slightly cheaper than other galleries & free delivery. Staff very friendly & helpful. Will order all my Doug Hyde’s from here from now on . Love my purchase 🥰😊

Very happy with the service Buy Fine Art provided. They phoned to discuss the frame colour to make sure the colours were being rendered accurately which was appreciated as it did result in me making a slight change. Picture came packaged very carefully and safely.

Bought Paine Proffitt Double Espresso print as a Christmas present for daughter. Was unsure whether she would like it as print is a likeness of her and her dog, but she absolutely loves it! Hats off to the supplier as I ordered it just before xmas and didn't think it would arrive in time , came in less than 48 hours.

The picture is amazing, excellent service from start to finish, thank you.

The picture is amazing and so well framed, it’s beautiful

Excellent service from start to finish, thank you

Very pleased with my purchase however it did arrive late and missed the birthday it was intended for

Excellent service. My only minor criticism is that I was not kept up to date with delivery dates. I had to phone to find out when the picture would be delivered only to find out it was due to arrive the following day. If I had not telephoned I may well have been out at the time it was delivered.

Despite what is to many people a high end purchase and certainly not a run of the mill day to day transaction I would have expected and hoped for much better customer treatment.

One way communications and chasing the supplier to find out the cause for the delays in receiving the goods led to an overall poor experience and poor view of this company. To make things worse each separate person I spoke to had a different reason for the delay and subsequent likely timescales for remedy.
Also when we received the picture the quality of the workmanship re the framing and insert borders wasn't great and we had to do some diy to correct the obvious flaw so not sure of the quality assurance processes either at this company.
Finding positives I would say that the picture was well packaged and survived the courier journey and the picture and frame was as ordered and described. However overall I would have to seriously think twice before using this company again.

Unfortunately didn't have the print I originally wanted but offered me different ones and gave me a slight discount which I was really impressed with, print then turned up well packaged and in really good time! Excellent customer service!

I ordered a limited edition print and it was delivered wrapped so well that nothing could have damaged it other than a hurricane. Great care, thought, and experience was put into the wrapping and shipping of the print, which arrived quickly.

A very good product recieved well packed. An easy company to deal with.

As a first time customer with Buy-Fineart I could have just done with a little more communication after I placed my order to make it a perfect experience. It's a minor detail though but just made me a littler nervous as a few days passed without me hearing anything at all and no quick reply to my email checking the dispatch process.

That aside it was a good price and my order arrived brilliantly packaged, immaculate and just as I'd ordered so I wouldn't hesitate to recommend this company at all :)

I ordered a picture all went smoothly and it arrived packed really well and in the time stated would buy from this firm again

Great company great savings, goods arrived very well protected fantastic service will be buying from them in the future.

I ordered a Doug Hyde sculpture for my sisters birthday and had emailed a request for a specific edition number. Although they couldn't provide me with this they called to explain what they had tried to do and offered to order an export edition of the requested number. The sculpture arrived quickly and was well packaged