I have purchased jeans several times now, always been satisfied with the service including their custom tailoring normally very prompt dispatch, if they are awaiting more stock they always let you k... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The service is second to none - the goods are top quality and get dispatched almost before you've had the confirmation email. If you do have any issues they sort them out without any quibble or fuss.... See more
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Really nice company to do business with. Very pleasant people. Its pretty rare I think for online businesses to make you feel like you are actually important to them, but Buy Jeans actually makes you... See more
Company replied
Superb customer service - thank you Becki. Despite the first pair I bought not being right, I've already ordered a replacement and took advantage of your t shirt multi-pack offer and the APRIL10 disc... See more
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Company details
Written by the company
At Buy Jeans, we understand and appreciate that our customers lead busy lives - which can mean that even finding time to shop for wardrobe staples like the perfect pair of jeans can be tough. That’s why we offer an elite collection of men’s designer fashion in our online store - delivering men’s jeans UK-wide quickly and at no extra cost. We’ve made staying in style all year round simple, easy and affordable with our fantastic selection of men’s designer jeans, apparel and accessories - offering competitive prices on these coveted products. From classic brands like Wrangler to Diesel, Dickies, Element and Dockers, we have industry-leading brands galore in stock, whether you’re buying for yourself or for the man in your life. When it comes to men’s designer jeans, you’ll find an extensive range of brands and styles available, from traditional cuts like Wrangler Regular Stretch, to slim fit Diesel jeans. We also offer a jeans tailoring service, meaning you can buy online with confidence and rest assured your jeans will provide the perfect fit with maximum comfort.
Contact info
Unit 1 Haywood Lodge Farm , HR2 9RU, Hereford, United Kingdom
- 01432 34 35 32
- sales@buy-jeans.net
- www.buy-jeans.net
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Buy jean’s website was so easy to…
Buy jean’s website was so easy to navigate, I found the jeans I was looking for, great jeans and perfect price, fast delivery and they fit perfectly, definitely recommend to friends and family
March 5, 2026
Unprompted review
Reply from Buy Jeans
Your five star review is great to read - we want to get the perfect pair of jeans to you as quickly as we possible. Thank you for shopping with us, and look forward to seeing you again when you need that next pair of jeans.
Great products and customer service
Have brought numerous pairs of jeans from this company and every time I have recieved an excellent product with a second to none customer service I wouldn't buy jeans from anywhere else
March 12, 2026
Unprompted review
Reply from Buy Jeans
We are very grateful for your continued custom, we very much appreciate it. It's brilliant to read customer service is second to none - thank you very much for shopping with us and for your kind review.
A great company selling quality jeans…
A great company selling quality jeans at really competitive prices. Put together with superb customer service, it's well worth giving them a try for your next pair.
March 13, 2026
Unprompted review
Reply from Buy Jeans
Thanks for your kind review, and it's great to read quality, prices, and service are all up to scratch - and thank you for shopping with us!
I always buy my jeans from Buy Jeans
I always buy my jeans from Buy Jeans. I'm quite tall, and still usually, my size is in stock. I don't have to wait long if not. Great service and competitive prices.
I wish they could get some extra long shirts. Very few companies cater for tall people with long arms!
January 14, 2026
Unprompted review
Reply from Buy Jeans
I'm pleased we always have the 'taller' fit jeans in stock that you like - even better, at the right price and with good customer service! Thank you very much for taking the time to say, and thank you for such loyal custom.
Wrangler jeans
Excellent service top quality product and delivery is unbelievable so quick. Would highly recommend this company for service ease on the web page. And speedy delivery. One word for this company excellent
February 27, 2026
Unprompted review
Reply from Buy Jeans
I'm grateful to read that shopping and ordering your Wranglers with us was efficient - thank you very much for your custom and taking the time to write your excellent review.
Consistently good service
Consistently good service - from price of product, to delivery times and fantastic customer service when I've needed. Returns are quick and easy.
Would highly recommend - a great find.
February 1, 2026
Unprompted review
Reply from Buy Jeans
Thank you very much for your extra review - so good to know service and products consistently meet expectations. Thanks again!
Very happy with buy jeans from start to…
Very happy with buy jeans from start to finish went smooth no complications delivery time stated and received was perfect couldn’t as for more . If I a buying jeans there is only one place I would use buy jeans
February 27, 2026
Unprompted review
Reply from Buy Jeans
Great to read that shopping and ordering jeans with us online was so smooth - thank you very much for your custom and taking the time to write your kind review.
Great company
Very easy to use website. Great choices and very quick delivery
January 8, 2026
Unprompted review
Reply from Buy Jeans
Thank you very much for shopping with us, and for writing your kind review - glad there's always a great choice to shop from!
Have dealt with this company for some…
Have dealt with this company for some years now. Their service is excellent from start to finish and their goods are the best quality. I hope to continue buying from this company.
February 1, 2026
Unprompted review
Reply from Buy Jeans
Thank you very much for being a loyal customer - I'm glad to know the team's customer service deserved such a positive review. Thank you for shopping with us over the years!
First time ordered from Buy Jeans but…
First time ordered from Buy Jeans but definitely won't be the last . Excellent service , great communication from them and tailored jeans arrived quickly and fit perfectly.
Can't fault them , so nice to find a good company, highly recommend.
February 17, 2026
Unprompted review
Reply from Buy Jeans
It's great to read the tailoring of your jeans was spot-on! Thank you for taking the time to write your kind review and thank you for shopping with us.
Easy to find your choice & quick delivery
The Buy Jeans Site is easy to navigate either by brand or sizes & style. Found it easy to locate the Wrangler jeans I was looking for. Used them before prices are very good. Virtually every size avalable & very prompt delivery - Will use again
February 10, 2026
Unprompted review
Reply from Buy Jeans
I'm glad we were able to get your Wranglers to you in good time. I'm grateful for your 5-Star review and thank you for shopping with us.
Great company & very good service
Great company & very good service and delivery. I have lost a lot of weight and needed new jeans, I ordered but "forgot" to specify the alteration for inside leg. When I noticed this I emailed Buy Jeans and they responded with-in 2 hours and arranged the alteration for me, 2 days later the jeans arrived. Very good service.
February 9, 2026
Unprompted review
Reply from Buy Jeans
Glad we could make the alterations all in good time - hope your new jeans fit perfectly. Thank you for shopping with us and for your kind review.
Quality goods, quality people - Go there
I was searching for a specific product when I found their web site showing the exact make I was looking for. The price was right and so I placed my order a few days before Christmas knowing that I would have to wait. I was given an expected date for delivery and my parcel duly arrived. Stupidly, I had given them the wrong size and needed to return the items for exchange. Again, I was given a date to expect delivery and my exchange arrived accordingly. Throughout the process I received the best and friendliest communication ever experienced and I totally commend this company for the quality of the staff and their customer service. A great example of how things can and should be done. Bravo.
February 2, 2026
Unprompted review
Reply from Buy Jeans
It's lovely to read the team kept you in the loop - I know they'll love to read such a positive review - thank you for shopping with us and it'd be great to see you again soon!
Don’t go anywhere else
Great choices, best options on the market !
I wanted a new pair of my comfortable Wranglers it’s pick your waist size then what ever length suits in what ever colour blue light blue dark blue mid blue blue blue or black etc etc Brilliant. Delivered within a couple of days door to door and accrue points towards your next discount . Magic
January 28, 2026
Unprompted review
Reply from Buy Jeans
It's great to read you enjoy the choices on site, and that the Wranglers were exactly what you needed. Thank you for shopping with us and hope to see you again soon!
Ridiculous costs for minor alterations that may not even have to be done30.01 w
Saw jeans I wanted but requested adjustment fee , additional cost is shocking, these minor adjustments are probably carried out in low paid labour units or the sizes are already available and this an additional revenue stream,
Please advise which it is before I post it live
Dr A Valenti
January 30, 2026
Unprompted review
Reply from Buy Jeans
UPTADE FOR CLARITY AND TRANSPARENCY
Dear Alfred
For clarity, you have not placed an order with us, and your own statement — “Saw jeans I wanted…” — confirms that no purchase or service experience has taken place.
Your review is therefore based entirely on assumption rather than fact.
You make claims that our tailoring is carried out in “low paid labour units” and that we charge for unnecessary alterations. These are serious and misleading assertions.
In reality, all tailoring is completed in-house in Hereford by skilled, fairly paid craftsmen, and only when a customer chooses this optional service. There are no hidden charges — the product price is clear, and tailoring is entirely optional.
Presenting speculation as fact is misleading to readers and does not reflect how our business operates or the experience of our genuine customers.
We stand by the quality, transparency, and ethics of our service.
Luke Conod
Founder & CEO
Dr Valenti,
We are naturally disappointed to see a second review raising the same concerns, particularly as you have still never placed an order with us and therefore have not experienced either our products or our tailoring service.
To clarify again, we do not “add” charges to jeans after advertising them. The advertised price is the price of the jeans. Our tailoring service is entirely optional and clearly presented before purchase for customers who want their jeans altered to a specific length.
Professional tailoring is not a “minor adjustment” nor is it carried out in “low-paid labour units”. All tailoring is completed by experienced staff in-house here in the UK. Customers choose this service because it saves them the time, inconvenience and typically higher cost of visiting a separate tailor after purchase.
Most brands simply sell jeans in standard lengths and leave customers to sort alterations themselves. We offer both options: buy standard sizes at the advertised price, or choose tailoring if you want jeans delivered ready to wear. The choice sits entirely with the customer.
Suggesting that this exists purely as an “additional revenue stream” overlooks the fact that tailoring requires skilled labour, time, specialist equipment, and quality control. It is a genuine service offered for customer convenience, not a hidden charge.
We are always happy to help customers who have genuine purchasing queries, but repeated criticism of a service you have not used does not reflect the experience of the thousands of customers who order successfully from us each month.
If you would like assistance choosing the correct size to avoid alterations altogether, our team would still be happy to help.
Kind regards,
Luke
Buy Jeans
Luke@Buy-jeans.net
I bought 2 pairs of jeans today and was promised a code to get a discount. They sent code jeans 10 but at checkout was told it was invalid. Not good service
I bought 2 pairs of jeans today. A code was sent to me to receive 10 per cent discount. At the checkout stage I was told that the code I'd been sent was invalid. Why bother to send it if it was never going to work. Marketing ploy methinks
January 23, 2026
Unprompted review
Reply from Buy Jeans
Hi Christine
Thank you for getting in touch, and I’m sorry for the frustration caused.
I have just tested the code JEANS10 myself and can confirm that it is working correctly and does apply a 10% discount at checkout.
That said, I appreciate this wasn’t your experience today. If you could please email me your order number, I will be very happy to manually apply the 10% discount to your order and arrange the refund for the difference straight away.
Thank you for bringing this to my attention, and I apologise again for the inconvenience.
Kind regards,
Luke Conod
Luke@Buy-Jesns.net
I always buy my jeans here.
I always buy my jeans from this company. The service is excellent, the prices are good. The staff are helpful and polite when on occasion things have gone less than smoothly. This a rare occurrence and something beyond their control.
This has been a first class company to deal with, I do hope it stays that way.
January 13, 2026
Unprompted review
Reply from Buy Jeans
You are very kind to write such a positive review - thank you for taking the time to write here, and thank you for being such a loyal customer. Hope to see you again soon.
Outstanding quality and value for money
Outstanding quality, workmanship and value for money. We have had three pairs of made to measure Wranglers now and definitely will be buying more. Excellent Company to deal with and first class service.
January 14, 2026
Unprompted review
Reply from Buy Jeans
I'm so pleased to read the tailoring has been spot-on - thanks very much for such a positive review and thank you for your custom.
Fantastic quality jeans
Fantastic quality branded jeans at an affordable price
January 8, 2026
Unprompted review
Reply from Buy Jeans
Thank you for shopping with us - great to read quality and price are spot on!
Very good price,quick delivery and…
Very good price,quick delivery and great choice would highly recommend
January 1, 2026
Unprompted review
Reply from Buy Jeans
Thank you for such a positive review - great to read we got your order to you quickly. Thanks for your custom and hope to see you again soon.
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