Buy2fix Reviews 

1,089
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 448 reviews, reviewers had a great experience with this company. Customers frequently praise product quality, noting items are often as described, well-packaged, and function perfectly. Many appreciate the easy ordering and quick processing, alongside fast delivery, good tracking, and effective communication, contributing to a smooth and satisfactory experience. However, some customers noted significant delivery delays, with items taking weeks or months, and a few never received their orders. Faulty or damaged products, like non-functional screens or items described as poor quality or fake, were also reported. A minority faced difficulties with customer service, including unresponsiveness and challenges in resolving return issues.

What people talk about most

Product

Customers had ambiguous experiences with product quality and authenticity. Many reviewers praised the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Order

Consumers find order experiences to be ambiguous, with many reporting smooth and efficient processes,... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the friendly service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As a year-around sea swimmer, I needed to know the water temperature. Using Buy2fix, I bought their Solar Swimming Pool Thermometer - tie it to my swim togs and check the temperasture every day. Excel... See more

Rated 4 out of 5 stars

Great product, but arrived later than stated on order and the way the website was set up after first selecting the iPhone 14 case I inadvertently selected the iPhone 14Pro case size when changing the... See more

Rated 4 out of 5 stars

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery... See more

Rated 4 out of 5 stars

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn... See more


3.8

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

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3.8

All reviews

(1,089)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product took two weeks to arrive and returns policy is misleading.

Product took two weeks to arrive; couldn't get it to work properly for the trade show that I needed it for - contacted the company to return it and was told I needed to return it to China. The UK website is very ambigious on returns, says it is at your own expense but fails to mention it is to China and therefore eye wateringly expensive and not worth it. Despite me requesting a UK address to send it to, no one has been in touch. AVOID!

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

First time using this site to buy goods, I was looking for an older model phone case and am quite grateful I found this site. From ordering to receiving the goods the process went very well. The product (phone cover) arrived in good condition and fits the phone perfectly! Beautiful color and great quality. I look forward to possibly ordering again!

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

Do not buy from them. I have ordered a product 40 days ago. Not only I haven't received it, they have no idea where my product is. I did get lots of understanding from their customer care and lots of empathy through WhatsApp, though, but that's hardly what I paid for, is it? If you can wait two months to get your goods, they might be ok (I'll hopefully get mine within that time frame). If you need your purchase delivered to you in an acceptable time, look elsewhere.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

An incredibly good order

My tablet case arrived very quickly (within the 5-10 days est. arrival time) and safely. It is not damaged in any way and it is of a very high quality. For e.g, the case's magnet is really strong (my tablet doesn't fall off even if the sides are uncovered).

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

Sacme

Sacme, fraudulent, swindle. This is a scamer website. They deduct money, but did not deliver product.

February 21, 2026
Unprompted review
Rated 4 out of 5 stars

ET 485 smartwatch

Good product for the price. Shipping was delayed but holiday season could’ve been the sale out culprit along with weather. Nonetheless, product arrived & was in excellent condition! I believe certain functions could still be better but compared with other smartwatches and pricing, I don’t believe that you’re going to find a better deal ✅

February 19, 2026
Unprompted review

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