Buy2fix Reviews 

1,089
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 448 reviews, reviewers had a great experience with this company. Customers frequently praise product quality, noting items are often as described, well-packaged, and function perfectly. Many appreciate the easy ordering and quick processing, alongside fast delivery, good tracking, and effective communication, contributing to a smooth and satisfactory experience. However, some customers noted significant delivery delays, with items taking weeks or months, and a few never received their orders. Faulty or damaged products, like non-functional screens or items described as poor quality or fake, were also reported. A minority faced difficulties with customer service, including unresponsiveness and challenges in resolving return issues.

What people talk about most

Product

Customers had ambiguous experiences with product quality and authenticity. Many reviewers praised the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Order

Consumers find order experiences to be ambiguous, with many reporting smooth and efficient processes,... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the friendly service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As a year-around sea swimmer, I needed to know the water temperature. Using Buy2fix, I bought their Solar Swimming Pool Thermometer - tie it to my swim togs and check the temperasture every day. Excel... See more

Rated 4 out of 5 stars

Great product, but arrived later than stated on order and the way the website was set up after first selecting the iPhone 14 case I inadvertently selected the iPhone 14Pro case size when changing the... See more

Rated 4 out of 5 stars

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery... See more

Rated 4 out of 5 stars

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn... See more


3.8

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

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3.8

All reviews

(1,089)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great phone cover for my Sony Xperia 1

Great phone cover for my Sony Xperia 1 mark 2 phone. Although delivery was slow as they needed to order it from China, it took nearly 3 weeks to arrive but it's extremely well made and should last a very long time unlike a rubbish one I bought off eBay that lasted 2 months

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Up and coming scam artists

While Buy2Fix may have a couple of genuine positive reviews. The actual reviews are ones listed as stating that Buy2Fix is fraudulent and a scam. They seem to overload positive fake reviews over negative ones to show that it “most recently” has had “good reviews” which is a blatant lie.

I bought my package in December of last year and never received it. When you deliver a package to Finland that package receives an automatically updated post number by Posti. I have ordered from China before without any issue, AliExpress. When I told them they first told me they never received an update then after I continuously asked they told me it is in Finland and now lost. This is a blatant lie as I called numerous postal services including the border patrol which handles international packages and for some odd reason they cannot seem to find it. Why am I being lied to just refund me the money so I can actually get the product I need for my PC. I already reported them to Finnish authorities yet I think I will do so in the US and GB. I suggest anyone with the same issue make a police report in your country for international fraud.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Good buy

The colour is correct, it's easy to use, light and fits perfectly.

February 27, 2026
Unprompted review
Rated 4 out of 5 stars

Delivery Schedule

I felt secure that my package would arrive and I was able to track it through the process. The only thing I would like more is to be able to call someone for an update sometimes.
However, I received great service

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Goods not compatible and no refund given.

Goods not compatible but when I asked for a refund, that's when the trouble began. It has been almost impossible to successfully follow the refund process, with very little assistance and reluctant guidance. I will be throwing the item in the bin as it is not fit for purpose and they have now stopped contacting me. I think this is what Buy2fix hoped for all along.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered phone cover and screen…

Ordered phone cover and screen protector on 12/02/2026.
Today it's 25/02/2026 still no sign of order even been processed.
Based on my experience so far I wouldn't recommend to buy from them.

February 12, 2026
Unprompted review
Rated 2 out of 5 stars

I am disappointed with my experience at…

I am disappointed with my experience at Buy to Fix. The pump I purchased does not work for my bubble house, and returning it is expensive. As a customer, I expected a working product or reasonable return options. This situation has cost me extra money and time.

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Scamers



I placed an order with Buy2Fix and paid in full, but I never received the item.

I contacted their customer service multiple times through their website and received no response. There is no clear phone number, no proper support channel, and no accountability. When something goes wrong, there is simply no one to speak to.

This has been a very frustrating and disappointing experience. From my perspective, this website does not provide reliable customer support or proper order resolution.

I strongly advise potential buyers to think carefully before placing an order here. Based on my experience, I would not recommend

February 14, 2026
Unprompted review
Rated 4 out of 5 stars

As a year-around sea swimmer - Water Temperature

As a year-around sea swimmer, I needed to know the water temperature. Using Buy2fix, I bought their Solar Swimming Pool Thermometer - tie it to my swim togs and check the temperasture every day. Excellent service fron Buy2fix and a good price too.

February 23, 2026
Unprompted review

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