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Buy2fix Reviews 

1,089
•
TrustScore 4 out of 5

3.8

Cell Phone Store
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Review summary

Created with AI, based on recent reviews

Looking at 448 reviews, reviewers had a great experience with this company. Customers frequently praise product quality, noting items are often as described, well-packaged, and function perfectly. Many appreciate the easy ordering and quick processing, alongside fast delivery, good tracking, and effective communication, contributing to a smooth and satisfactory experience. However, some customers noted significant delivery delays, with items taking weeks or months, and a few never received their orders. Faulty or damaged products, like non-functional screens or items described as poor quality or fake, were also reported. A minority faced difficulties with customer service, including unresponsiveness and challenges in resolving return issues.

What people talk about most

Product

Customers had ambiguous experiences with product quality and authenticity. Many reviewers praised the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Order

Consumers find order experiences to be ambiguous, with many reporting smooth and efficient processes,... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the friendly service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As a year-around sea swimmer, I needed to know the water temperature. Using Buy2fix, I bought their Solar Swimming Pool Thermometer - tie it to my swim togs and check the temperasture every day. Excel... See more

Rated 4 out of 5 stars

Great product, but arrived later than stated on order and the way the website was set up after first selecting the iPhone 14 case I inadvertently selected the iPhone 14Pro case size when changing the... See more

Rated 4 out of 5 stars

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery... See more

Rated 4 out of 5 stars

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer and Accessories Store
  4. Electronics Store

Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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3.8

All reviews

(1,089)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

The worst online company I've ever…

The worst online company I've ever experienced. Advert for something they didn't have and couldn't get. Once I started asking for a refund I got 'it's coming, it's coming'. It wasn't until I sent them a copy of the receipt I got from amazon for the same product that they agreed to a refund. 3 weeks later I'm still trying to get my money back. Don't dare waste your money with this bunch of frauds.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Beware Chinese New Year when ordering

Without realising I ordered a phone case around the time of the Chinese New Year. My order was delayed a few weeks but buy2fix kept me updated with regular emails and eventually the case arrived well packaged and as advertised. Very pleased with the case which represents good value.

March 5, 2026
Unprompted review

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