Buy2fix Reviews 

1,089
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 451 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of products, often exact replacements, and their perfect functionality. Many appreciate quick order processing and fast, sometimes early, delivery. Excellent communication and tracking updates contribute to a smooth purchasing experience, with many expressing intent to use the company again. However, some customers noted significant delivery delays, with products taking weeks or months to arrive, and some never received their items. There were also instances of faulty or damaged products, including non-functional screens or apparent fakes. A few people experienced poor customer service, struggling with returns for damaged goods or receiving no response. Additionally, some reviewers felt the origin of products from China was not clearly disclosed.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and authenticity. Many customers report receiving... See more

Delivery service

Users describe ambiguous interactions with delivery services, with many reporting quick shipping and... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with products that were... See more

Order

Customers had ambiguous experiences with order, with some reporting smooth and quick processes, receiving... See more

Service

Customers consistently note ambiguous experiences with service, with some praising friendly service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great product, but arrived later than stated on order and the way the website was set up after first selecting the iPhone 14 case I inadvertently selected the iPhone 14Pro case size when changing the... See more

Rated 4 out of 5 stars

As a year-around sea swimmer, I needed to know the water temperature. Using Buy2fix, I bought their Solar Swimming Pool Thermometer - tie it to my swim togs and check the temperasture every day. Excel... See more

Rated 4 out of 5 stars

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery... See more

Rated 4 out of 5 stars

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn... See more


3.8

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

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3.8

All reviews

(1,089)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good SIM speed router

I needed a router that could use a SIM card as my budget for full broadband was not possible now I've been made redundant and costs have to be shaved where possible sadly.
This model used wifi 6 and advertised good speeds (mobile provider speed dependant as well).
This site was the cheapest by far and ordering here is easy.
The router manual is very small and not very good, but eventually I managed to set up the wireless option.
So far so good and on a good day when my SIM provider is not overloaded I can download my music files in good time and browsing is speedy enough for general usage.
The only critique which is small was that when I received my confirmation email that my order has been dispatched and my Royal Mail tracking number was given, there was no "your product is being dispatched from China".
Now after messaging the business they said their products are dispatched from warehouses in China, and when I checked their FAQ section on delivery - it states this in the small print.
That aside the delivery was the usual timescale from China for a standard delivery service and the product was as advertised, brand new and boxed.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Slow delivery, not 3-5 business days

Slow delivery and non responsive. They 'advise' they respond to WhatsApp message in minutes. Been waiting 7 business days so far for a delivery and the order is not being processed any further past order ready.

March 10, 2026
Unprompted review
Rated 4 out of 5 stars

Battery for Ring Doorbell

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery at a reasonable price. Ordered the battery and it was delivered 2 days earlier than expected along with a small tool kit. Changed the battery in the doorbell and all is good. Would definitely use Buy2fix again!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Keeping me informed

Although I waited a while for item they did keep me informed as what problem was and I’m pleased with it now it’s arrived

March 13, 2026
Unprompted review

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