Great product, but arrived later than stated on order and the way the website was set up after first selecting the iPhone 14 case I inadvertently selected the iPhone 14Pro case size when changing the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super service original quality part.
Super service original quality part.
Exactly as taken out
Fast delivery and excellent communications
Great shops
Easy to order and fast delivery.
Easy to order and was quite quick on…
Easy to order and was quite quick on delivery. Very happy with quality
No response on return
Ordered a new screen for my phone which didnt work so I initiated a return with pictures sumbitted. I then received an email asking for a video evidence which I submitted the same day and since then there has been no reply or update on the return and it has been almost 2 weeks.
Excellent product and I’ll order…
Excellent product and I’ll order another colour soon
Excellent value
I found just what I needed at a fraction of the cost of sending phone away and being quoted nearly ten times the cost of purchasing and 2 mine to install
Receive the package on time nicely…
Receive the package on time nicely wrapped up really safe
Great quality on all the items
5 star item that is worth the wait
If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn't fully disclosed. I am happy with the item though. This phone, Oppo Find N5, was not released in the U.S. so accessories, like the case I purchased, are difficult to find. It's not an inexpensive item but fits like a glove and protects the phone very well. I'll probably buy a second one to swap to in the future if, and when, this one wears out.
Excellent service from this Company
Excellent service from this Company, arrived on advised date. The phone case is fabulous and exactly like the advertised picture, I’ve had compliments from everyone who has seen it
Great company
Tracking updates on delivery
Great quality item
Very pleased
Avoid, SCAM
After two weeks of no phone case and updates saying it's still on the way, they now say it's not in stock and cancelling the order. Avoid this place.
Exactly as discribed and expected
Excellent communication and quick…
Excellent communication and quick delivery thank you
Poor quality and long lead times
Poor quality products and very long processing/delivery times.
Buy2Fix sold me a screen which broke in a month and was glitching prior to breaking fully. Took about 2 weeks to arrive. They have terrible lead times because the products come from China.
I returned my faulty item, which I had evidenced with a video, to them. Over 3 months and 34 email exchanges with them they did not find it in their factory (sometimes having to email twice for a response). After this time they eventually offered a resolution of a replacement screen which was acceptable. Then a few days after accepting this offer a screen coincidentally turned up broken which they said was mine and they retracted the offer for a partial refund of credit (25%) to buy another (probably) faulty product from them.
Overall I would not recommend the hassle.
Good products that are fit for purpose
The multi tool kits that I purchased are perfect for maintenance jobs on small electronics. The laptop battery seems to be working fine, even though the wiring loom is a bit longer than the one on the original battery. The order was delayed but the company kept me informed regularly.
Satisfactory outcome
My case arrived with a manufacturing fault. A full refund was provided following a review. A nice item, such a shame I can’t use it. I suppose it’s unfair to expect the seller to inspect every one but at least now they can alert the Chinese manufacturer. I hesitate buying any items from Facebook promotions now.
I bought a screen and returned it
I bought a screen and returned it, paying for shipping. After a three-month wait, the seller refunded the screen price but didn't send the shipping cost.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








