Buy2fix Reviews 

1,089
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 451 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of products, often exact replacements, and their perfect functionality. Many appreciate quick order processing and fast, sometimes early, delivery. Excellent communication and tracking updates contribute to a smooth purchasing experience, with many expressing intent to use the company again. However, some customers noted significant delivery delays, with products taking weeks or months to arrive, and some never received their items. There were also instances of faulty or damaged products, including non-functional screens or apparent fakes. A few people experienced poor customer service, struggling with returns for damaged goods or receiving no response. Additionally, some reviewers felt the origin of products from China was not clearly disclosed.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and authenticity. Many customers report receiving... See more

Delivery service

Users describe ambiguous interactions with delivery services, with many reporting quick shipping and... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with products that were... See more

Order

Customers had ambiguous experiences with order, with some reporting smooth and quick processes, receiving... See more

Service

Customers consistently note ambiguous experiences with service, with some praising friendly service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great product, but arrived later than stated on order and the way the website was set up after first selecting the iPhone 14 case I inadvertently selected the iPhone 14Pro case size when changing the... See more

Rated 4 out of 5 stars

As a year-around sea swimmer, I needed to know the water temperature. Using Buy2fix, I bought their Solar Swimming Pool Thermometer - tie it to my swim togs and check the temperasture every day. Excel... See more

Rated 4 out of 5 stars

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery... See more

Rated 4 out of 5 stars

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn... See more


3.8

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

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3.8

All reviews

(1,089)

456 reviews in the last 12 months

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Rated 1 out of 5 stars

No response on return

Ordered a new screen for my phone which didnt work so I initiated a return with pictures sumbitted. I then received an email asking for a video evidence which I submitted the same day and since then there has been no reply or update on the return and it has been almost 2 weeks.

March 27, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent value

I found just what I needed at a fraction of the cost of sending phone away and being quoted nearly ten times the cost of purchasing and 2 mine to install

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

5 star item that is worth the wait

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn't fully disclosed. I am happy with the item though. This phone, Oppo Find N5, was not released in the U.S. so accessories, like the case I purchased, are difficult to find. It's not an inexpensive item but fits like a glove and protects the phone very well. I'll probably buy a second one to swap to in the future if, and when, this one wears out.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid, SCAM

After two weeks of no phone case and updates saying it's still on the way, they now say it's not in stock and cancelling the order. Avoid this place.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality and long lead times

Poor quality products and very long processing/delivery times.

Buy2Fix sold me a screen which broke in a month and was glitching prior to breaking fully. Took about 2 weeks to arrive. They have terrible lead times because the products come from China.

I returned my faulty item, which I had evidenced with a video, to them. Over 3 months and 34 email exchanges with them they did not find it in their factory (sometimes having to email twice for a response). After this time they eventually offered a resolution of a replacement screen which was acceptable. Then a few days after accepting this offer a screen coincidentally turned up broken which they said was mine and they retracted the offer for a partial refund of credit (25%) to buy another (probably) faulty product from them.

Overall I would not recommend the hassle.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Good products that are fit for purpose

The multi tool kits that I purchased are perfect for maintenance jobs on small electronics. The laptop battery seems to be working fine, even though the wiring loom is a bit longer than the one on the original battery. The order was delayed but the company kept me informed regularly.

March 30, 2026
Unprompted review
Rated 3 out of 5 stars

Satisfactory outcome

My case arrived with a manufacturing fault. A full refund was provided following a review. A nice item, such a shame I can’t use it. I suppose it’s unfair to expect the seller to inspect every one but at least now they can alert the Chinese manufacturer. I hesitate buying any items from Facebook promotions now.

March 30, 2026
Unprompted review

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