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Buy2fix Reviews 

1,089
•
TrustScore 4 out of 5

3.8

Cell Phone Store
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Review summary

Created with AI, based on recent reviews

Looking at 451 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of products, often exact replacements, and their perfect functionality. Many appreciate quick order processing and fast, sometimes early, delivery. Excellent communication and tracking updates contribute to a smooth purchasing experience, with many expressing intent to use the company again. However, some customers noted significant delivery delays, with products taking weeks or months to arrive, and some never received their items. There were also instances of faulty or damaged products, including non-functional screens or apparent fakes. A few people experienced poor customer service, struggling with returns for damaged goods or receiving no response. Additionally, some reviewers felt the origin of products from China was not clearly disclosed.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and authenticity. Many customers report receiving... See more

Delivery service

Users describe ambiguous interactions with delivery services, with many reporting quick shipping and... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with products that were... See more

Order

Customers had ambiguous experiences with order, with some reporting smooth and quick processes, receiving... See more

Service

Customers consistently note ambiguous experiences with service, with some praising friendly service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great product, but arrived later than stated on order and the way the website was set up after first selecting the iPhone 14 case I inadvertently selected the iPhone 14Pro case size when changing the... See more

Rated 4 out of 5 stars

As a year-around sea swimmer, I needed to know the water temperature. Using Buy2fix, I bought their Solar Swimming Pool Thermometer - tie it to my swim togs and check the temperasture every day. Excel... See more

Rated 4 out of 5 stars

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery... See more

Rated 4 out of 5 stars

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer and Accessories Store
  4. Electronics Store

Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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3.8

All reviews

(1,089)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great customer service

Great customer service prompt dispatch. The way the product was packed. The screen itself of which I had professionally fitted,is of excellent quality and has given my phone a new lease of life.
All in all a great company to do business with and excellent products. Am well happy all round and would definitely recommend people do business with you ,they won't be disappointed. Thank you.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Surprising Experience

I was somewhat skeptical that I would be a son to speak seamless experience but it genuinely turned out to be the case. I was proved wrong it was seamless. Clicked order, paid, and the goods arrived as promised, hassle free. The goods were as advertised, an exact replacement,

April 17, 2026
Unprompted review
Rated 3 out of 5 stars

5 stars for the phone case though not…

5 stars for the phone case though not mentioned, it works on wireless charging or Magsafe without a ring adapter. Time to receive it, no mention that it was coming from China if I had known that I would have picked another case from Amazon

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Item sent wasn’t the same as in the…

Item sent wasn’t the same as in the various pictures shown on the listing. Have mess me about for over 2 months and still haven’t received a replacement or my £10 back . Worst customer service ever

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Advert for phone battery claimed 0-3…

Advert for phone battery claimed 0-3 days delivery.
10 days later, still not arrived. Buy2fix said it was a battery so had to be sea freighted, not mentioned in the advert.
Rubbish if you want quick delivery. Still not arrived BTW
Avoid

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

Took a little long to come

Took a little long to come, and I order wrong screen phone I have to get refunded but they still didn’t answer my email to get screen send back to them and refund.

April 13, 2026
Unprompted review

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