I had been looking for a new carbon road bike for a few months, until I spotted a 2025 Bianchi from Buy-a-Bike at a great price, and the right size! Staff were particularly helpful on the phone, an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a Cube E bike from Buy a bike. Great customer service . No pressure, knowledgeable staff, test ride to make sure you are happy with what you are buying . Smooth handover on collection an... See more
Company replied
Fantastic service, ordered my new bike which wasn't a stock item. Arrived and assembled in store within two days. Set the bike up ready for riding on collection. Staff are very friendly, helpful and... See more
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Fantastic maintenance service from the guys at Buy a Bike. Recently serviced the shock and forks on my Downhill bike plus fitted new bottom bracket, trued the wheels and rotor. Very knowledgeable team... See more
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Company details
Written by the company
Lancashire Authorised Bike Dealer for Cube, Giant, Merida, Cannondale, Trek, GT, Bianchi and Riese & Muller. Bikes for all ages and disciplines.
Contact info
Preston Road, PR7 5LH, Chorley, United Kingdom
- 01257 794991
- info@buyabike.co.uk
- www.buyabike.co.uk
4.9
Excellent
575 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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E BIKE
Purchased an E-mtb bike today.The staff was excellent,friendly and extremely knowledgeable.Ian gave me guidance on the bikes I was interested in.I would highly recommend a visit to the shop as they have a fast range of bikes and products.
June 5, 2025
Unprompted review
Reply from Buy a Bike
Thank you for the great review Mark.
Buy a bike experience
Excellent experience. Ordered my new road bike and received it the following week. Order process was straightforward and the communication about my delivery was excellent and bike arrived on the day stated. Couldn't fault Buy a bike and would definitely recommend them to others. Looking forward to riding my new road bike soon.
May 29, 2025
Reply from Buy a Bike
Thank you so much Laurence.
Child's bike
Fantastic service. Very pleased with the bike for my daughter, I found it on this site as the cheapest price on offer. I phoned to let them know I needed it for my daughters birthday and they ensured it was dispatched on time for me, excellent communication and service.
May 13, 2025
Reply from Buy a Bike
That's great to hear Melanie, thank you.
My husband purchased a electric bike…
My husband purchased a electric bike off them. They are very professional, helpful and make the time to help you and made sure that the bike he was buying was the right one for him. I can highly recommend them. If you have any questions, they were on hand to answer them.
May 24, 2025
Unprompted review
Reply from Buy a Bike
Thank you for the great review Diane.
Son is really happy with the bike
Son is really happy with the bike. Delivered as promised and competitive pricing.
May 19, 2025
Reply from Buy a Bike
Thank you Terence, that's great to hear.
Fantastic company
Fantastic company, bike had to be shipped from Germany but they kept me updated and all staff I spoke were very friendly and did their best to get it to me as fast as possible, will recommend to family and friends without hesitation.
Many Thanks
Carl
May 2, 2025
Reply from Buy a Bike
Thank you so much Carl and for your patience.
Excellent service recommend this…
Excellent service recommend this company to anyone who is thinking about buying a bike
May 10, 2025
Reply from Buy a Bike
Thank you very much Philip.
These guys are great.
These guys are great.
Got me the bike I wanted that I was struggling to get anywhere else and at a great price too.
Friendly, helpful and didn't rush you.
Some places can be a bit pushy with their sales approach, but not these guys.
Had a slight niggle with the new bike, my fault, but they got it sorted for me with little fuss. So yeah highly recommend Buy A Bike
May 24, 2025
Unprompted review
Reply from Buy a Bike
Thank you for the great review, glad we could help.
Absolutely brilliant service
Absolutely brilliant service. I was in a pickle with my e-bike, chain broke and a few issues with the gears. Phenomenal customer service and great advice. I wouldn’t buy or service a bike anywhere else. Smashing team, thank you. We shall enjoy Whinlatter 👏👏
May 23, 2025
Unprompted review
Reply from Buy a Bike
Thanks so much Gavin, glad we could get you out of your pickle!
Just recently purchased my 4th bike…
Just recently purchased my 4th bike from them and as ever it was a seamless process from start to finish.
I highly recommend
May 16, 2025
Unprompted review
Reply from Buy a Bike
Thank you Alan, a pleasure as always.
Big thanks to the team at Buy a Bike
Fantastic advice, support, patience and service from everyone at Buy a Bike.
Big thank you to owners Ian and Julie (great to chat to you both today) and also to Lewis.
Special shout-out to Mike who spent a good deal of his time listening carefully to what it is my wife was looking for and guiding her towards an excellent shortlist - and again today when we dropped in to pick up the new rides.
If anyone reading this is looking to get started with cycling (or back in to cycling), know that there’s zero pressure-selling going on and none of that odd air of elitism that can sometimes surface in bike shops.
Just a great range of bikes supported by a genuine group of knowledgeable and enthusiastic folk.
Seems to me that all Buy a Bike are keen to do is see another person discover the benefits and joy of cycling.
A proper independent.
May 16, 2025
Unprompted review
Reply from Buy a Bike
Thank you James, it’s been an absolute pleasure. It means a lot when our hard work is recognised as I’m sure you can appreciate.
Another great experience in store today…
Another great experience in store today whilst booking my son's bike in for its free 6 week check. Julie was great, helping me get the bike out of the car and into the shop and sorting everything out for us. Fantastic customer service and very knowledgeable staff.
May 16, 2025
Unprompted review
Reply from Buy a Bike
Thank you so much for the lovely review Julie :-)
The bike was delivered on time and was…
The bike was delivered on time and was a fantastic bike for the price even had pedals thrown in buy a bike were a pleasure to deal with very happy customer
May 3, 2025
Reply from Buy a Bike
Thank you Stephen!
Great to deal with so far
Great to deal with so far, they let me keep the bike I purchased at the store until I came home from a trip.
May 1, 2025
Reply from Buy a Bike
Thank you for the great review Dean.
Excellent service
Excellent service, they had issues with there supplier but kept me informed and also threw in some extras for the wait, would recommend them to anyone looking for a new bike
April 15, 2025
Reply from Buy a Bike
Thank you for your patience Anthony, we really appreciate it. Cube’s courier still can’t tell us where your original order ended up but it definitely wasn’t here!
Set up well
Set up well , no issues with delivery - Infact got it earlier than thought i would.
Cheers
April 29, 2025
Reply from Buy a Bike
That’s great to hear- thank you.
Great experience again at buy a Bike
Great experience again at buy a Bike, looked after and given sound advice before purchasing. Third Bike purchase says it all!!
April 28, 2025
Reply from Buy a Bike
Thanks Mark, always a pleasure!
ten/ten
ten/ten - these guys were so quick with building my new bike and getting it shipped off to me, arrived the same week i purchased (bought on monday a bank holiday and arrived friday)! couldn’t be more pleased with it and my customer service. thanks team, will and have been recommending!
April 21, 2025
Unprompted review
Reply from Buy a Bike
Thank you so much Ross!
I purchased a bike from buyabike I can…
I purchased a bike from buyabike I can honestly say I received a brilliant service with honesty and fairness I would highly recommend buyabike
April 24, 2025
Reply from Buy a Bike
Thank you Phil, much appreciated.
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